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Global Energy Systems

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Our air source heat pump from Global Energy Systems has now been operational since the spring. It’s time to see how it performed over the course of the past three months as part of our autumn air source heat pump review.To see how it performed over the autumn, including a very cold November, please check out this video.https://youtu.be/Z6Ce4bsxt9gAdditional information and data available here: https://myhomefarm.co.uk/caernarfon-18kw-autumn-air-source-heat-pump-review

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I found out about Global Energy Systems through word of mouth, as a neighbour had gone with them previously. The two guys who fitted it were very diligent, easy to talk to, stuck to their tasks and got on with it.They certainly had a can-do attitude which I was very pleased with overall. There's been a lot of technical stuff to take on board but so far they’ve explained it well and in simple way. They provided me with a helpline number to monitor performance of heat pump remotely. This seems helpful and so far I've had no problems.

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General review of your supplierI chose Global Energy Systems after looking at their web site. Their customer service was all very professional and they explained my options to me and how to get the best out of my product very well. Only time will tell if the system lives up to expectations.

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To start with, I liked the system that they had and went on from their really. The installation went fine and i'm really happy with it. The engineer couldn't have been any better, he definitely knew what he was talking about, what he was doing, the best way to install it and how I can get the best from my system. He explained that the Caernarfon would have the best compatibility for the position and size of the house. I've only had it 6 weeks but so far it seems okay. What i like is that Global Energy Systems are just at the end of the phone which is great, they are very helpful.

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I had a previous experience with Global Energy Systems which is what made me choose them to install my air source heat pump. I found their customer service, value for money and explanation of how to get the best from my technology very good and so far, the system is living up to my expectations.

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