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Tool-Net (Internet Logistical Solutions Ltd)

284 )

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The Approved Business review system is based on honesty and impartiality. These reviews are written and submitted by real people, which we believe will help businesses and customers to buy with confidence from the reviewed company.

Latest Reviews

I purchased the Kreg K5 Master System a few months ago as part of a workshop rebuild project and have since purchased a host of other items from Tool-Net.co.uk. I initially had to email customer services for an update as i had not received an order confirmation email after a couple of days, they quickly confirmed the order was indeed successful and being processed. After a quick check in my Spam folder, i found the confirmation email(s) (so check there first if you have the same prob).The item arrived a couple of days later (central belt Scotland) and I've used it on many builds since, the Kreg is a great bit of kit and at absolutely the BEST price i could find online was from Tool-Net. Since discovered that the best price for Kreg screws is also Tool-Net.On a whole i've had nothing but good experiences dealing with Tool-Net, they have a massive range of tools, rock bottom prices and they have become my go-to guys for anything i need.Keep up the good work guys.

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Great website with a huge stock selection.Always have offers on as well as offering some of the lowest prices around.Highly recommendable for trade and DIY.

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Excellent site. I find Tool.Net cheapest for virtually all tools. Superb value and very competitive. Always quick delivery. Would highly recommend this site.

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I have been using tool-net.co.uk for around 6months and have found them to be by far the cheapest UK based tool and building supplier. They offer great discounts deals for members and have any tool you could think of. Delivery has been a bit slow however the order has aways been correct and packaged well.

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Great prices and good delivery speed. They keep you updated on your order throughout and supply good products. Tool-Net are one of the first places I go now for site equipment and tools.

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Assured goods would be delivered 3-5 days, 36 days later goods not delivered, but when querying the delay I receive emails alternating between which item is not in stock. Waste of time and effort ordering with this company.

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Excellant service delivered within 5 days of placing order and was kept up to date through out the delivery by courier. Pleasure doing business and price very competive compared to other companies.

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Had a really poor experience with this company. They refuse to talk to customers, handed off a product issue to their supplier and then wanted to charge for me an admin fee and carriage for a product issue. Worst customer service I have experienced in a long time and am now having to use Paypal resolution centre to resolve the problem

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I use Tool-Net Monthly and only had minor issues with them thats been due to stock levels not being at what i require! But thats more my fault than theirs, all issues are always resolved really quickily wether its by phone or email

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I was thinking of purchasing two Clarke tools but the prices were higher than I wanted to pay at Machine Mart. I happened across Tool-net and instantly bought them before they changed their minds!The items arrived promptly. Easy-peasy.

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Very well priced product catalogue, couldn't find the items cheaper.Postage was excellent, quick and efficient.Highly recommended, will use again.

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Price was better than competitors, service was hjelpful and flexible, delivery was quick and on-time (one-hour slot provided)

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Good communication and price. Delivery delayed by one day but sent an email to let us know. Refunded delivery as I forgot to put a code in but when I emailed them it was no problem.

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Very disappointed, toolnet still have my money and have had it for at least three weeks. Excuses excuses excuses. Avoid avoid avoid.

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Tool-Net is my favour company when I buy tools. I am always happy with customer service and time of ordering.

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I purchased a Clarke Sacktruck online, with no problems and at the right price.

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Once again exceptional service! Ordered multiple Rotabroach magdrill cutters in February at possibly the best cost on the web! Fast delivery and great service, would recommend time and time again!

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I recently ordered a workbench. The product is excellent, and was delivered promptly. I have been very pleased with the service and would recommend Tool-Net to my friends.

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Purchased 2 x trolley jacks. There was a delivery problem but Tool Net assisted in resolving, very happy with the products

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Purchased 2 x Clark trolley jacks. Very happy with product. There was delay in delivery which was couriers fault to which they admitted. Tool-Net handled professionally.

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Generally very pleased with the service and the quality of product but find it annoying that the prices do not include p&p.

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tool net never fail to deliver good products in good time at good prices ,, great stuff bang on dudes

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Ordering process is simple and works well. Good selection of tools at good keen prices.My only criticism is order despatch confirmation email didn't have parcel tracking number to use in Royal Mail link which was provided.

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Excellent service with just the right pricing

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Great service. I telephoned to say I would be working and via very easy message was able to arrange alternative delivery option. Delivery was quick. PRoduct good value.

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Very good prices, quick delivery. The items were very well packaged and sent on time. The prices, for a lawnmower and some drill accessories were better than I could get at Amazon or anywhere else I tried.

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one word is all it takes ,,,,awsume.....

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very good service fast delivery, good coms, all good here,

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I have recently purchased the Kreg K-4 pocket hole jig from Tool-Net for a very good price. I looked everywhere and these guys had the lowest price by far. They were very friendly and helpful during the ordering and purchasing process. They were able to tell me in a matter of minutes what international shipping to my country would cost. I received instructions from them for tracking the package and the package arrived at my door in Sweden two days before the estimated time. It was professionally packed and in perfect condition. The whole shopping experience was very positive. I recommend Tool-net without reservation. They are fast, friendly, and helpful, and they are competitive with their prices.

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Well, i like mostly the option of "INTERNATIONAL ORDER" because after loosing hope that it's only for U.K citizens, and then the deivery price for international is not determined instantly, THEN I FOUND THE OPTION WHICH SAYS I CAN BUY LIKE A UK CITIZEN, then i will be contacted to discuss my delivery which may cost higher...i was ok with it, because i had searched so much to get one that suits my option... the only thing that gave me some thoughts/worries was that the process of preparing my ITEM for delivery took about a week, it was quite long, SO IF YOU CAN BE FASTER ABOUT YOUR DELIVERY IMMEDIATELY AFTER PAYMENT, i would love it the more because i should like be a regular customer for '718538 - Tool-Net 4Gang 5m French Type E Cassette Cable Reel'.MY ORDER NUMBER IS "Tool-NetOrder: 543806"THANKSKALU SAMUEL (foreverconcepts)

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This is the first time I have used Tool-net and I am very impressed. Ordered a DeWalt detail sander and received free delivery offer. I had problems entering this online and the Tool-net people were excellent in solving the problem. The sander was delivered very promptly - much faster than the time on the delivery schedule! The packaging was faultless; considerable care had been taken to ensure that it arrived undamaged. The sander is excellent and I will have no hesitation in using Tool-net in future. Forgot to say it was also the cheapest source I could find!

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Brilliant stock,brilliant prices and brilliant customer service.The first place i will look in future for all my DIY and home improvement needs.

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All around excellent. All items in stock, easy to use website, order completed easily without a hitch. Delivered on time, well packaged and complete. The liquid products I purchased were particularly well packaged, very secure. Definitely recommend this company.The cement remover certainly does the job, it cleans the tools perfectly and even removed cement from brickwork. - Everbuild CEM5 Cemstrip - 5ltr (Each) Both types of tape I ordered are excellent and hold really well - FDL 50mm x 50M Black Gaffa/Cloth - Faithfull 50mm x 50m Silver Gaffa TapeThe glass wipe paper is brilliant, very impressed beats kitchen roll! Everbuild PAPCENTRE Glass Wipe Paper Roll - Centre Feed - 150 Metre (Each) The rubble sacks are incredibly cheap but very tough and come with a guarantee!! Tool-Net 560 x 660mm Rubble Sacks I love Doff products and the cleaner is really good, carries on working for quite some time - Doff NBB50 Super Strength Tarmac & Drive Way Cleaner 2.5 Litre A great company selling great products!

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Very pleased with goods ordered and received. Will definitely be using Tool Net for further orders

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I ordered replacement pads for two different Bosch Orbital Sanders. One item was not in stock. They offered part shipments but I opted to wait. During the short delay I was kept informed regularly on the expected shipping date. I was then advised that the part had been received and both itemss arrived the following day. Excellent quality spares and great customer service. Will definitely be using them again

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Brilliant, fast service. Couldnt find cheaper else where. Fantastic choice online, dispatch and delivery very fast.Couldnt ask for more, looking forward to placing more orders! ThanksMike Glentworth

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Bought Clarke impact wrench, excellent quality & price, fast despatch

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Couldn't find what I ordered cheaper anywhere online or in the shops, excellent customer service from start to finish, highly reccomend and will be using again!

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540812 - I was very happy with my recent Tool Net order. The website was attractive and simple to use and the items I wanted were all in stock at very reasonable prices. The checkout process was straightforward and the delivery options were as expected - pay more to get the items more quickly, pay less if you're in no hurry. I opted for standard delivery and was pleasantly surprised when I received the parcel a few days later. I would strongly recommend Tool Net to trade and public alike, I look forward to shopping with them again in the near future. Keep up the good work!

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Ordered 25l wood treatment, very good service and would recommend. Kept upto date with order progress and delivered on time. Good price and quick delivery, will be using again. Many thanks.

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Very good service, good price delivered on time and sorted my issues quick

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Have been purchasing dry wall adhesive from Toolnet now for some years and about to place another order. As usual prices are keen and competitive, delivery is always on time and bascially, they do what it says on the can and theres no need to look around as Toolnet meet the criteria Mick Ellis Asbestosafe ltdRickmansworthHerts

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very good service ,,, allways on time ,, use all the time,, perfect,,,,

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Fantastic service, ordered tools over bank holiday weekend received email first thing when back at work and tools delivered next day.Can't fault the service or price.

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I've been using Tool-net since Jan 2015. I buy the majority of my tools from here now for both home and at work. Their prices are keen and the customer service is good. In all my dealings with them I've never been let down. I needed some tools for a friend, a quick starter set for jobs about the home. They were delivered on time and just when I needed them.

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I purchased a Clarke 50-metre cable reel from Tool-Net as they had the best price including VAT and delivery. It was a good products, received quickly and in good order. Would definitely use again.

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I placed an order with Tool-Net.co.uk on 16th March with a 3-5 day delivery. Not only was it delivered on time but I also received updated emails with the final one advising a specific delivery time and only 1 hour duration. Will happily use this service again.

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Firstly, had a question which was answered promptly. More promptly than from the manufacturer who still hasn't got back to me. Secondly, the product was significantly cheaper than anywhere else. Thirdly, the product arrived with a great, communicative delivery service which meant that I didn't miss it. Altogether fantastic and would definately use again.

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I am a returning customer. That basically defines how good service this company is serving its customers, right? ;DAs a foreign customer, I am always keen to look at places where it could offer the competitive prices (read "cheap"), hassle-free ordering, swift shipment and responsive customer service (not particularly in that order!). tool-net.co.uk could offer all of this. and i am very happy with the services provided so far and will definitely do business with them over and over again. that being said, i would happily recommend purchasing items from this website to anyone, including to those with second thoughts on whether or not to business with them. Tool-net, continue what you are doing and may your business continue to prosper.

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Bought a Clarke Dust extractor CDE7B, prompt delivery, easy to assemble, quiet powerful motor. Would recommend

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Really clear and well laid out website that offers a great range of products. The cheapest supplier that I could find on the internet of the products I was looking for (a mixture of clamps). Whilst the additional delivery charge appears slightly more expensive than competitors, they clearly outline why they charge an additional fee over adding the delivery cost into each product. As the products were a lot cheaper than alternative websites the postage cost was ok. A varying level of postage costs would be better as I would be more willing to purchase smaller/lower cost items as and when I needed them - as opposed to waiting for a larger order. Very fast delivery and regular email updates when the order was dispatched etc. Overall I'm very happy with the products, price and service provided.

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My first dealings with Tool.NET and I am very impressed. I live in west London but was purchasing a vintage car in north Wales and needed some key tools to take on a rally there and for the journey home afterwards. My internet research found all the tools I needed at Tool.NET at the most competitive prices. Their web-site was straightforward and the tools were duly ordered. Unfortunately the delivery company mis-routed my large, heavy parcel but Tool.NET were right onto the problem; their helpful staff got in touch with me swiftly and chased up the delivery. My tools arrived in good time for the rally and I was very impressed with their quality – 2 out of 3 items qualified for Auto Express top awards. A great first experience with Tool.NET – I will be back!

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order no -- 40764730042707 from Tool.netTool net -- Has a very good choice of products. The prices are lower than most other websites. The website was easy to use, instructions for on line purchasing were easy to follow. Delivery was on time. i would recommend this company to everybody. Worth a visit.

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After looking around the internet for a Mig Welder I decided to buy a Clarke MIG150EN welder from Tool-net.co.uk - they offered this product at the cheapest price (much better than Machinemart) and also very reasonable delivery (£6.99). Item arrived within 2 days so very happy.Also they kept me informed what was happening at each stage of the purchase, when let me know when the item was despatched and also what day and time it would be delivered, so 10 out of 10 for communication.Thank you tool-net!!I would recommend this site to anyone. 5 star.

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Ordered products online which I found to be cheaper than other sites. Process was simple and delivery was fast and the big bonus, was having it delivered to my home rather than carrying it. Will use Tool-Net again.

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I ordered some welding equipment and had a few questions. I was given appropriate advice. The staff I spoke to were friendly and helpful. Cost of the items was competitive. Delivery was acceptable within a couple of days (although the option of next day delivery at an additional cost would have been preferable).Everything was well wrapped.Overall It was a good experience. I recommend tool-Net.co.uk

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Bought a Moore & Wright vernier caliper - cheaper than anywhere else I found, and delivered in 2 days. Great service, fast delivery - Recommended.

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Great Service, fast at dealing with post sale query and dispatch was as stated. Great item and at best price we could find.

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Item out of stock originally but left on back order and supplied couple of days later before advised supply date.Great price and good coms, added bonus of £20 on £50 spend for next order. recommended supplier of tools.

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Ive used Tool-Net on a number of occassions now they ofetn have the lowest prices around and service has always been first rate. Highly Recommended.

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I order from Mauritius a small island in the Indian Ocean. This is the only company that considered my order and gave me good advice on payment. My order was processed fats and the good was above expectation. Customer service is also excellent.

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I am purchasing from overseas. The staff are very responsive in any inquiries that I had. They even notified me that one of the items was not in stock and how would i want to ship the rest of the items i've ordered. How considerate was that? I am definitely buying stuff from this site again. And definitely will promote it to other people i encounter who wish to buy a tool or two. This is pretty much up there with Amazon, if not better.

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I have placed a number of orders with Tool-Net now, and i have always found the team to be very helpful & customer focused. The prices of the products are also reasonable too.

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I was looking for an electric plane, and found Tool-Net through a Google search. That was the hardest part of the process! From the moment that I found the plane I wanted (right performance, right price, detailed specification) it was so straightforward. Easy to order on the Tool-Net website, easy to pay for, instant acknowledgement of my order, accurate information as to when I would receive my plane. In short, fast, efficient, accurate, and excellent service, I cannot recommend Tool-Net highly enough, even though this is my first experience with them, and I will probably use only Tool-Net in the future, provided, of course, that the price is right, which it definitely was this time.

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I live in the west of N.ireland. My order was dispatched on Friday and arrived on Monday am Impressive service

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Ordered some Ever Build Sugar Soap from Tool-net, incredibly cheap price, rapid dispatch and delivery. I'm very happy with both the product and with tool-net. i will use them againExcellent

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Simply....Great service and prompt delivery as usual.

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very good always fast delivery good prices , freindly staff perfect

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Was impressed by great value price for air nailgun and nails, good website easy to order and was kept well informed on progress of order. Items were delivered exactly on time. Very happy will use again.Best regards Alan Vaughan

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Excellent service and quick delivery

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Having recently purchased a Clarkes Bench Vice through Tool-Net, I would strongly recommend them for supply of workshop tools. The product is well documented online at the tool-Net website, with a simple ordering procedure.The pricing is very competitive and stood up to comparisons made over several other sites.Delivery was quick and efficient, with everything arriving in good order.I will use them again when needed.

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tool net are awesome, give these guys a go they wont fail,

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Ordered some Rotabroach long series TCT Mag drills, exceptional price and service. Would highly recommend to anyone requiring tooling. Excellent!

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Ordered a number of Rotabroach TCT mag drills from tool-net, exceptional prices and exceptional service. Would highly recommend and wouldn't hesitate to order from them again!

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OK I know they say delivery is 3-5 working days but for £8+ I expect as fast as possible, not one day later than the maximum. This was for a medium sized, not very heavy jiffy bag that went through Royal Mail. 8 quid and late!!! It's my own fault for being stupid enough to pay that delivery charge without NBD, it won't be happening again.

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User friendly website.Cheap prices.Good customer service.Good follow up service after purchase.Good delivery.

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Very good communication and fast delivery. Will be ordering from again!

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Slight delay due to stock shortage on one of the items, but was kept informed and delivery was upgraded to next day. Best prices in general but main plus for me is the customer service which is 1st class & can be an issue with some other online retailers. Will use again.

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Reasonable prices and good quality products.

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Product accurately described. Arrived next day well packaged and good condition. Thank you!

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A no fuss company offering a wide selection of products that most persons in the construction industry require. Products are competively priced and are delivered promptly. I certainly would have no issue with recommending tool-net.

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Speed of delivery and accuracy of items required and attention to detail. All fabulous. I will definmitely be coming back for more.Rob IrvineTechnical Director, HMS Ltd.

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I visited tool-net via the yourtools website for the extra discount.After my first order I received an email after a couple of days to inform me that my item was out of stock. I cancelled the order with no hassle and was immediately sent a voucher by way of apology,My second order arrived very quickly and the whole process was simple and smooth.I find the prices generally better than elsewhere. The range of non-specialist tools is fairly extensive and the company is easy to contact as well as prompt in replying to emails.They offer good discount rewards/vouchers to customers and I shall certainly be availing myself of their products again in the future, Happy to recommend Tool-Net.co.uk to others.

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Fabulous service...very well priced

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Tool-Net came up tops again for price, service and just the vast range of quality products to choose from.Have ordered from them numerous time before and will continue to do so. Customer service cannot be beat and previous issues were dealt with swiftly and with courtesy.

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I purchased a Dewalt belt sander from tool-net.co.uk (internet logistical solutions ltd), there were very helpful and the cheapest price I could find. I later realised that I also needed some more sanding belts, I contacted them later and they were happy to add to the existing order with no additional postage, I was very happy with the service and the prices they offered

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Having researched widely for a small and quiet compressor, I stumbled across the Tool-Net website and found a very competitive price for the SENCO PC1010EU compressor which I ordered there and then. I did have some reservations about the fact that I had no experience of dealing with a Company I had never dealt with before - which turned out to be totally misplaced.I was initially disappointed with the slow processing of my order (it did not appear to have been processed after almost two days) and contacted Tool-Net to enquire why there was such a delay. They gave assurance that it was in fact being processed and I did in fact receive the item promptly - as was stated at the time of purchase.I am very pleased with the item - and would certainly purchase again from Tool-Net.The responses I got from Customer Services were prompt and informative and I would like to compliment them on their professionalism.All in all, a very good customer experience...

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A+++++Good communication and fast shipping. Recommended

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Just bought a Clarkes Temporary shed from Tool Net. the guys were quick to order and had no issue with me changing my delivery request to pick up. when I went to collect the item the guys in the warehouse were great, and offered me advice on the product and their experience with it. Thanks all!

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This was my first purchase from Tool Net after perusing many different ‘shops’ via google shopping. What initially caught my eye was the price – they were noticeably cheaper than some of the more publicly known sites like Screwfix. I had to make sure that the price i was looking at matched the specific product I needed, after my initial scepticism Tool Net was the best price by far. I placed the order and within a week my purchased arrived, no fuss and no hassle – I will be ordering from them again without any hesitation this time. I’ve recommended them to a couple of friends in the trade.

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was looking for a new power saw and possibly some things to go with it. Tool Net's website was easy to navigate and showed plenty of choice. The main reason I then looked seriously at Tool Net was the price on the saw I wanted. But what sealed the deal was the price on accessories - it was a refreshing change to see that they were the cheapest for the add-ons too! Ordering was straightforward and thankfully they took PayPal properly - I really don't like sites that offer PayPal and then make you fill in a huge form of your details! After placing the order, email updates on the order process were great and delivery was fast and the items arrived in perfect condition.

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http://www.approvedbusiness.co.uk/res/tool-net-internet-logistical-solutions-ltd/submitreview.aspxWhat an excellent service. This is the first time our company has used them but it will be the first of many. Very efficient and informative. The parcel was delivered exactly when it said it would and I was kept informed at all times. I used the PayPal service which again was faultless. Great service highly recommend

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Very fast delivery and very competitive price. Great choice of products for both the professional builder and the casual shopper doing home improvements.5 stars and all around!

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Didn't offer next day delivery as an option online for the item I purchased, but one simple phone call and it was arranged for me. Item delivered next day as promised at a small very reasonable cost. Great service especially for an item weighing nearly 100kg! Will definitely be using Tool-Net again.

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Very helpful when I wanted to add an extra item in after I had placed the order. All items arrived in perfect condition and within timescale. Prices competitive.

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good prices fairly quick delivery friendly staff will use again

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Priory 325 Double Ended Scaffold Spanner - 7/16W & 1/2W Spinner (Each)What a great company. Not only unbeatable prices but also great customer service and UK based. Now on my favourites toolbar! order504066

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This is the fourth or fifth time I have used tool net and enjoyed first class service every time.

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Just bought a Fein MultiMaster at an excellent price and a quick delivery.

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Good service and great pricing. very pleased.

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2x Faitfull Trestles: Great service, will most definitely be using again, best price I could find in the UK for what I ordered and was very happy with my purchase. I even got free delivery.Chris Chamberlain

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very good fast delivery friendly staff will use again

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Great prices, fast delivery, excellent customer service. Couldn't ask for a better online shopping experience

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5 stars for customer service and the price. Solvent based product purchased which was leaking on arrival ( issue with postage company's handling )Matter was dealt with courtesy by their staff and replacement was received promptly, Will definitely use again and have recommended to others.

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Prompt Customer Service and Quick Delivery. Was advised 3-5 working days delivery. Received within 3rd working day.Branded product cheapest in the market.

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The item I ordered was very late (1 month!) but I don't think that was Tool-Net's fault as I spoke to their supplier who confirmed they were backed up with work. Tool-net themselves were very helpful, immediately told me the order would be late and gave an estimated delivery date and the option to cancel. When I had questions they got back to me quickly and were generally very helpful. Price was the best I could find.

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Not only the best price but delivered on timeand well packed. I will return.Colin.

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The product I ordered, 2 tins of wood floor adhesive, was the cheapest I could find online. The only minor upset was after I had placed the order and paid with PayPal, Tool-Net sent me an email requesting more money for delivery as the total came to more than 30kg. On second inspection, this information was shown on the checkout page but there isn't an option to pay there and then. This introduced a delay as by the time I saw and acted on the email, a working day had passed. Once this was sorted, the order came very promptly and was as advertised. Emails were responded to swiftly throughout.

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great service , good range and loiw prices , I have used them a number of times with no problems

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My purchase turned up very promptly but having ordered a Hitachi 230v angle grinder with case and diamond blade the item turned up 'bare' without the case or the blade. Contacted Tool Net and they sorted out the problem without any issues by despatching the missing items within a couple of days on a next day delivery. The measure of a good company is not how well they take your money but how well they sort out problems as there will always be some. As a consequence I would certainly buy from Tool Net again

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Have ordered from Tool-Net several times and find their products to be the best value with a wide variety.Cannot fault the service also and will continue to use.

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Whatever tools or PPE I need Tool-net will have a wide range of options at at price no one else has matched or beaten. The customer service is first class, helpful, polite, friendly and efficient. Whether its been plumbing, electrical, decorating or gardening they've had exactly what I've needed. My order was processed quickly and delivered overnight when promised.

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Was asked to locate some Diamond Blades and i found Tool Net whilst searching on Google. Their price was better than others and the ordering process and delivery I can't fault, very good.

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Great Value & Reliable ProductsI have ordered from Tool-net several times and been delighted with the service and communication. The ordering system is very straightforward, the prices are competitive and delivery excellent. I feel I can order with complete confidence.

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great service and prices

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good product at right price. slight confusion regarding cost of pallet delivery, but quickly and efficiently dealt with. happy customer and I will be back.

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Very happy with the service I recieved from Tool-Net. I will be using them again.

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a quality service the tools i purchased were priced just right it was pleasure doing bussiness i will be buying more tools

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My order arrived quickly. Great price on the product and zero delays on my projects!

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I have now bought three purchases from Tool-net. The Youngman Trade 200 - 9.17m 3-Section Aluminium Extension Ladder was about £100.00 cheaper than anywhere else. It arrived on time and was a great quality item.

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Ordered fiskars garden tools. Top Quality products. Small problem with delivery quickly resolved by customer services. Keen prices.would certainly use again.

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great product

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bought a stanley vice from too-net, great product great service!

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Great company, fast to deal with any concerns you may have. Fast service.

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Delivery was on time .Well packed and very reasonably priced for a sliding mitre saw even taking into account that I will soon have to replace the poor quality blade supplied.

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Always get excellent customer service whenever I shop with Tool-net. They always despatch my order speedily and phone me for fastest possible resolution if there are any queries or little delays. Top marks!

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Order arrived safe and sound, beautifully packed and with a timed courier. This is internet shopping as it should be! Fabulous customer service and exemplary customer care. Bargain price too....saved £35 on three tins of Ronseal deck rescue paint.Recommending Tool-Net who anyone who'll listen.

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I very rarely undertake reviews, but having been greatly impressed both by the service from Tool-Net, and also especially the build quality and design of the design of the purchased product - the Little Giant XL multi-purpose ladder, I just have to depart from the rule. My comparison is against several tools suppliers, and also several ladders, including mutli-purpose. Tool-Net delivered fast, and at a reasonable shipping cost. The ladder arrived within a couple of days, and proved to live up to the manufacturer's claims in use -- which is rare! Build quality, ease and flexibility of use are all exceptional. I thought it would be difficult for the manufacturer to better the Classic version, which I also own - but they did, in spades. Exceptional design, excellent service from Tool-Net.

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Great service and prices. Thanks

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I have bought from tool-net on numerous occasions, my purchases ranging from decking oil to hedge trimmers, my last purchase consisting of Bailey drain rods and Hozelock hose pipe reel both of which I couldn't find cheaper elsewhere. The online order was easy as was payment. Four days later my items arrived. Great service, well recommended.

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Competitive prices,quick dispatch & efficient courier delivery all add up to a company to use again. Very happy

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Tool net offer a brilliant service, I ordered a night searcher torch of them recently and even though the hadn't got it in stock they quickly informed me then kept in contact doing as much as they could to resolve the issue over the easter bank holiday and also helped with the delivery due to the awkward timing on my part, fantastic customer service, spot on. would recommend to anyone.

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I was very pleased to find tool-net on my search engine as they had exactly what i wanted for the best price I could find. Whilst on their site I found other products I required for equally low prices.My products arrived when on time & in good condition.I will definitely be using tool-net again & have recommended them to my colleagues.Anthony Baxter

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Great Products Great Service Grest Prices. Tool-net have the widest possible range of products at really competitive prices. I've stopped buying anywhere else and the range is that big i tend to use them over screw fix.

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Great prices, great customer service. Use this often for ordering paint!

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I am very happy with the purchase i have made, Customer service was spot on, every enquiry i made was replied on the same Day. The delivery (internacional) was super fast and the item was as advertise. I do recommend Toolnet and will buy from them again.

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Great service at excellent prices - I have shopped around online for various items from power tools to paints etc and have always found tool-net to be the best price in stock and reliable delivery & service would highly recommend

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I bought a bike stand from this company and from the enquiry through to delivery the service was exceptional. They had it in stock and delivered it fast, packed very well and kept me informed all the way through the transaction. I also found their customer services team helpful and responsive. I shall be ordering from them in the future when I need some tool and equipment they stock. Recommended and couldn't ask for more!

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i could not find any fault with any part of the service one of the best i have used

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Huge range of products to chose from, all of which have comprehensive descriptions to help you make an informed choice.Prices are possibly the best on the net, so when the delivery was slightly slower than expected the saving more than made up for it.Without doubt I will be using this site again.496428

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Competitively priced tools, good service.

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Brilliant every time. Customer service and communication are always excellent and their prices are always highly competitve. My first stop shop when I'm looking for new tools and fixings

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I've placed half a dozen orders now from January. The customer service team respond quickly and couldn't be more helpful whether its by phone or email. My orders are delivered within the quoted timescale sometimes overnight. They have a great selection of goods at prices that will struggle to be beaten. They are now my go to supplier.492895

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Excellent once again. Very happy with the service and the quality of the Mole Traps are fantastic for a cheap price.

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Ordered a Clarke CMD300 Mill & Drilling machine which was at least 10% cheaper than anywhere else in the UK, delivered within a week via pallet and very well packaged. I was completely informed throughout the whole sale process and felt totally looked after and at ease, especially when spending hundreds of pounds. I'll be sure to use Tool-net for any future purchases and highly recommend them.

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excellent service . customer feedback very good . reliable

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What a great company. Not only unbeatable prices but also great customer service and UK based. Now on my favourites toolbar!

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First order with tool-net.co.uk. Needed a number of infrared heaters and saw them at tool-net at half the price offered elsewhere so decision was based fully on price. They arrived in two days, as expected, well packaged, which was just as well as the boxes had been slightly damaged at the corners en route. After installing the heaters and a few minutes use, two of the bulbs blew and as these bulbs were £30 each I sent off a quick email to the company. This was at the weekend and at a few minutes after 9:00am Monday morning, I had a reply to clarify some details, a couple of days later I had two replacement bulbs.Great communication and excellent service. I wouldn't hesitate to buy from them again.

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Highly recommended. This is the first place I look when I need new tools because they have a massive range of stock and very competitive prices. Always kept informed on delivery progress so I know when I'm likely to receive my orders

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As a returning customer of Tool-net I can confirm their excellent level of customer service and fast reply to any communication. Delivery could sometimes be faster, but even then the team are extremely helpful and fast.

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I have ordered twicw from tool-net now. Both times the prices have been spot on. On my last order an item was out of stock, i tried to let them know my alternative choice but my email didn't go. I was really impressed how they dealt with the problem and they sent an alternative out very quickly. I will be using again soon.

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I just bought a step-ladder and the price was less than half the RRP. I spent another 20 minutes checking other suppliers sites just in case it was one of those Items where everyone sells it at the same low price and it was not. They could not be beaten on price and I will now visit Tool-Net first and use again to save time and more money in the future. Service and prices are amazing.

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471693 I have been shopping with ToolNet for several years now and am very happy to recommend them. They have a huge range of products which are easy to find on the website and - in my experience at least - everything is always in stock. The delivery service is fast and efficient and their customer representatives are friendly and helpful. I look forward to receiving my next order and to shopping with them again soon!

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Great International seller. They made it quick and easy to purchase a drill that I cannot obtain in the United States. I will use their services again and would recommend to anyone!

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I have used toolnet.co.uk three times in the past month and each time I have had a great deal on a router , a router table, and a combo impact drill/driver set. I spend time researching both price and delivery cost looking through all the tool websites and each time I found tool-net to be the best option. Delivery arrives when they say and they update you on your order progress so you don't spend hours waiting on a delivery. All said an easy to use efficient company James Daly

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Good impression of this company.There was a problem due (at least partly) to my asking to modify an order and paying the balance by a different method. The order status got stuck so it sat for a few days. I contacted them and they expedited the order, sending by faster delivery and also giving me a voucher to use on a future order.Giving 5 stars. How slight issues are dealt with can make all the difference

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I ordered the leather holsters and there was a delay with dispatch. Tool-Net got in touch straight away to let me know and as soon as they came into their warehouse, had them straight out to me on a next day delivery service.Excellent service, will certainly use again..

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I purchased a Clarke CMD300 Milling Drilling Machine, which was a very strong machine for the price, although I have not fully tested it yet. Regarding the price, Tool Net were the cheapest I could find, in most cases £70 less that everyone else selling this product. Because of the weight of the machine, I had to ring up to get a quote for the delivery, and I found the staff to be most efficient and friendly. The only criticism I have is that once I had paid for the extra delivery charge, it took four days to dispatch my item and a further two days to deliver it, which was just outside of the estimated date range for the delivery, however as I was not in an urgent need for the machine this did not effect me. I would certainly recommend Tool Nett to my friends and I will purchase of them again.

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Just found this site and am very pleased with goods and service.Matthew ford

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Ordered a Clarke trolley jack. The price was good, but I found it annoying to have to pay a p&p charge on top (unlike one big internet seller which offers free delivery over £10). It took just over a week to arrive, which was just about acceptable, but when many sites offer free next day delivery this was a little offputting, especially as once you add in the p&p the prices are not quite so good. I'll but from Tool-Net again based on my experience but please adjust your prices to include p&p!

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Would highly recommend this company. Cheap prices, quality products and great service.

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Purchased 245076 - Tool-Net 2.1m - 3.95m Mega Prop. Godds arrived a litte later than expected but service excellent, price very good and the website has a lot of choice.

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Just found this new website, ordered what I wanted at very competitive prices. Called and spoke to a very helpful lady, who said she would call me back as soon as she had a delivery date - she did and it arrived on time.Great service, will buy again.

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This was my first order with Tool-Net and I found customer services very good with plenty of communication regarding the items on my order. Having read there terms and conditions I realised they stated a few days for delivery which was fine as I always try to order a little in advance for materials and parts for jobs. I will be using again in the near future!

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found Tool-Net prices were very competitive, and the website ordering process was very easy to navigate. The service team were customer focussed, and very pleasant to deal with. One item on my order happened to be out of stock at the time of order, but the team kept me informed every step of the way and offered an upgrade on the product.

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Had a look around online for the products I wanted and they consistently had the cheapest prices I could find for most of the products.Delivery was fast and cost was reasonable and customer services were great when i had a problem.

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Recently purchased a pressure washer from Tool-Net. This is the first time I have used this company. I am impressed with all aspects of the business, from quality of goods to speedy and problem free delivery. Would recommend.

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Another order placed and delivered. The customer service team respond quickly and couldn't be more helpful whether its by phone or email. My order was delivered overnight again when promised. They have a great selection of goods at prices that will struggle to be beaten.

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As well as the best price I could find anywhere on the internet, the customer service I received was outstanding after the item was damaged in transit. All was replaced with no fuss and extremely attentive support. I'm extremely pleased with the item and my decision to shop at Tool-Net and would highly recommend them to anyone.

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Second order placed and delivered. The customer service team respond quickly and couldn't be more helpful whether its by phone or email. My order was delivered overnight again when promised. They have a great selection of goods at prices that will struggle to be beaten.

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Excellent company and the customer service is second to none. My order was delayed slightly but they kept me fully informed and updated with progress. Prices are very competitive as well. Highly recommended.

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Purchased a Clarke Jet 9000 pressure washer. Best price on the web, and delivered quickly. My previous machine had a working pressure of 110 bar with pump rated at 150 bar. But this Jet 9000 works at 123 bar with pump rated at 200 bar, well worth paying the extra for an easy to use machine that just glides through that algea

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This is yet another vote of approval for Tool-Net’s product range. Although on the surface quite pricey, the Ladder Safety Device Staging System is an extremely versatile high quality product which whilst additionally requiring a couple of ladders, enables easy and quick access to soffits and fascias particularly where the ground is unsuitable for a tower. I spent a long time looking for a solution to access to my soffits and fascias and now I’ve found it I’m going to save myself a small fortune in contractor, tower and scaffold hire costs. And I’ll be able to work at height without my wife worrying whether I will be coming in for dinner in one piece.

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Great range of good quality products at good prices. Not fast delivery times but this is stated on website. All in all a good service for quality tools, consumables and light materials at good prices.

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Tool-Net offers a great service at fantastic value, I saved at least 40% compared to other sites when buying Mammoth Mega Tape.Keep offering great value see you soon.Fred Jones

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Tool-Net offers a great service at fantastic value, I saved at least 40% compared to other sites when buying Mammoth Mega Tape.Keep offering great value see you soon.Fred Jones

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Very prompt and user friendly site

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First time using this shop, their price was the most competitive. I was personally kept up to date by email with the whereabouts of my order which I wasn't expecting! Recommended, will use in future.

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I'd never heard of Tool Net before, I found them via a search on Google and they were the cheapest supplier for the items I was after so I thought I'd give them a go. Sometimes going with the cheapest supplier can cause problems, but not in this instance.I found the customer service to be friendly and prompt, keeping me up to date on the status of my order and offering me a number of options when one of the items had an unforeseen delay.The items were well packaged and arrived in good time. I'd definitely use them again.

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This was my first purchase from Tool Net after perusing many different ‘shops’ via google shopping. What initially caught my eye was the price – they were noticeably cheaper than some of the more publicly known sites like Screwfix. I had to make sure that the price i was looking at matched the specific product I needed, after my initial scepticism Tool Net was the best price by far. I placed the order and within a week my purchased arrived, no fuss and no hassle – I will be ordering from them again without any hesitation this time. I’ve recommended them to a couple of friends in the trade.

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My four jaw chuck arrived well packaged in good time. I managed to order twice because my computer dropped out of the order screen. Tool Net cancelled the duplicate order without question and promptly refunded my money. Very good service and products.

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Following searching on- line for the best deal, I use tool-net for the first time.Very easy to use the on-line ordering system,great communication,and fast delivery. You can also track your order from despatch to the door.I highly recommend this company.

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I have used tool-net a few times now. I believe they are the best value online tool shop and their customer service team are always helpful. I bought a Bosch Hedge Trimmer which was a great price and worked a treat. I would recommend tool-net to family and friends. 5/5

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very good services and value

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Great Customer service and I spoke to a lady on the phone and she was so helpful and gave me great advice re the delivery etc.Would certainly recommend to my friends.

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Tool-net does it again …In my last review I said that one of the things that impressed me about Tool-Net was that they not only had the best prices around but that they frequently carried items that the other main stream suppliers didn’t. Well, Tool-Net have just done it again!The corners of the fascias and soffits on my house have been in desperate need of repair for some time but as the soffit is nearly 2 feet wide I haven’t been able to position a ladder directly on the corner of the house and be able to effect a repair because firstly I couldn’t achieve a stable rest for the ladder on the corner of the building and even if I could have the soffit overhang made the working area directly above my head and behind me. And at a height of nearly 7m this was not a job I was going to attempt without being absolutely safe and secure. That however has all changed thanks to the simple but ingenious design of the Ladder Safety Devices Wheeled Stand-off supplied by Tool-Net. Not only does the v-shaped rest provide a stable means of resting the ladder on the corner of the brickwork but the stand-off means the work area is now in front of me instead of being overhead and behind me. And the wheels are a nice add-on which make sliding my 8.4m 3 section ladder up the wall a doddle. So Well Done Tool-Net. Thanks again.

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I was looking for replacement parts for my Bosch professional tools on websites recommended by Bosch when I came across Tool-NET. Some items I ordered were not in stock but have been sent as promised, two days after, in total 3 packages at no extra cost. I recommend buying from them. It was cheaper, then Boschs websites as well and that is big bonus. Well done tool-net I shall be back soon

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I ordered Sealey FDT2 Fold Down Trestles they arrived within the given time . Really good price compared to other sites . Easy to navigate website and can't fault the packaging of the product

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Great online shop for buying products for home improvements. Have just moved house and have a lot of work to do. Tool-Net offer a wide selection of products I need and at very competitive prices. Also great customer service - I forgot to change my paypal address from old house to new so the driver tried to deliver to my old address (my mistake) but all sorted with one phone call. Nigel Curtis

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This is the first time I have used ToolNet.The price for the item was the cheapest on the net and for a good quality well known brand.The payment process was very straight forward and delivery was swift and on time.I would recommend ToolNet to anyone who is looking for a service that is very quick and informative with the goods being delivered when they were promised at the checkout.

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As a serious DIYer who appreciates the difference working with quality tools can make to the enjoyment and finish of a job, I aim to buy the best tools I can. But I'm retired so I need to find the best prices I can too. Tool-net not only delivers on both counts but also carries those tools that many more well-known sites don't carry which saves me a lot of time hunting around the Web. Tool-Net is now my first stop whenever I go looking for tools. And the P&P charges are very reasonable.

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I bought a Clarke 160tm Mig welder from TOOL-NET they had the lowest price around.The delivery time was quick and they replied quickly and courteously to my questions.I am now going to place another order as there prices are the cheapest again.whats not to recommend : nothingcampbell campbellA.K.A amanda campbell (typo)

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Unbeatable price, fast and efficient service: ordered Friday delivered Monday. Kept informed at all times. Wouldn't hesitate to recommend. A Pleasure to do business with

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I just placed my first order with Tool-Net for some CEL tools, they had the best range I could find with prices that were very competitive. I normally use Screwfix or Toolstation as I have both close to my home. The Tool-Net order arrived when promised (5 days). You can get faster shipping options but I was not in a hurry.For low cost items I would still use my normal suppliers due to shipping cost but for purchases over about £50 I will now make sure I check here as well as the range is much better. I even have a list ready for Christmas!

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Purchased wood-turning lathe from this company. Great communication from them at all times for confirmation of order and to inform me that it had been dispatched. Product arrived much faster than expected and the quality of the lathe is far superior to what I was expecting for the price paid. I am so pleased with this purchase. I will definitely recommend this company to friends and family and you should give them a go. Absolutely deserve 5 star.

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I have placed 3 orders in the last few weeks with tool-net.co.uk, their prices are very keen (often the cheapest found), their customer support is excellent, when they didn't have an item in stock the contacted me and asked if I wanted to place the item on backorder (with the offer of a free split delivery), exchange it for a similar item or remove the item from my order. This was better than many internet stores who once they have your money are quite happy to postpone your delivery until all items are available.When I am looking for anything in the tool or tool accessory line tool-net.co.uk is my first port of call.

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Searched high and low, online, and in real shops near me for what I wanted at the price I wanted to pay. Found exactly the right machine, a simple small belt and disc sander.Good communication and information throughout the entire process.Even the courier sent a text to let me know the time slot for delivery.Overall a good experience and as long as Tool-Net keep this standard up I'm sure they will prosper and continue to be successful.I'll be ordering more as and when I need more equipment.Well done guys, keep up the good work !

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Excellent service from order to delivery all on time and all products available. Can not fault.

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First time I have strayed from my usual tried and tested suppliers. I was lured by the sharp pricing. Purchased a router, a worktop jig and some other small items. Everything was in stock and delivered when they said it would.I will be looking here first in future.

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I placed my very first order with tool net a week a go . I ordered a power tool as they offered the best price.the order took about a week to get here not good but the item seemed fine when it arrived.One thing to mention is that you cannot schedule your own delivery but must wait for their courierto give you a time and you only get that on the day of delivery.Great priceGood customer serviceAverage postal service

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I have ordered from tool-net on numerous occasions and again they didn't fail to deliver. The majority of my order was for repeat items along with a stanley tri wallpaper scorer which i would recommend and some zinsser wallpaper stripper which made little or no difference to removing old woodchip wallpaper. The order arrived on time and all communication was good. I would recommend tool-net on price and service.

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Great products and service!I would definitely recommend the website to others., I'll be shopping with tool net again for sure

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I ordered a number of decking protector cans from them after doing some research on the internet. I found them to be much cheaper than DIY shops on the high street. The process was quick and easy and the prodeucts arrived on my doorstep problem free! The delivery charges could be a bit cheaper. I would recommend to a friend.

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This week we bought a liquid extraction pump from Tool-Net.co.uk. Not only was it the best value we could find on the net, it was also free delivery and arrived in no time at all. It's a quality brand product that was well packaged and packed with care.Thank you tool-net.co.uk. You are a company that really cares about your customers and reputation.

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Ordered Makita electric chainsaw, the price was good, fairly quick delivery and the item was very well package. I would use them again with confidence

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being in my late sixties i am not very goodwith computers, got confused,phoned tool-net direct. the lady soon put me right and placed my order over the phone.very pleased with the item purchasedwill definitely use them again

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Good product range, good prices, reasonable postage charges and fast delivery

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456107 - I like to shop around to compare prices on tools and consumables and Tool-Net are usually cheapest. They sell Machine Mart's own products cheaper than Machine Mart! The website is attractive and easy to use and their customer service is second-to-none. Everything I've ever ordered has been delivered very quickly from stock and they always keep me up to date with the progress of my order.I have recommended them to lots of people over the years and I will continue to do so. An excellent company!

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I placed an order online with Tool-Net on the Saturday afternoon. Using the 'order tracker' facility, I could see that my order was despatched on the Monday with a promise of delivery two days later. The items duly arrived on the Wednesday morning. Excellent service and I would use Tool-net again.

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Needed new work boots saved £10 after comparing with lots of other companies! Good website and customer services, dispatch was a little slow but nothing major.

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I purchased a big order of Everbuild AC95 Acoustic Sealant and it took a while to get stock in. Even though the order was accepted and paid for.When I had to contact Tool-Net to find out progress, I realised it was an 0844 number, so I was a bit miffed at that.I emailed and got a reply within an hour.It's good to note that emails seem to get a pretty quick response.Tool-Net supplied me with an invoice upon request - I didn't automatically get one after the order was placed online. I think the invoices get sent with dispatch, rather than at point of order.My items were split into two deliveries due to the quantity and stock issues.The first delivery (main bulk of order) was delivered late (but on the day I was told) and unfortunately the delivery company used, only gave a day of delivery, no indication of even approx. time (not even morning/afternoon indication) on that day; so my mother had to stay at home and just wait until it turned up at 18:45! Whole day wasted - but I guess this is not Tool-Net's fault, but they could find a better delivery company. In this day and age when communication is so important and so easy; to not be able to tell the customer an approx. day period for delivery is not really acceptable.The second part of the order was delivered a few days later; I was sent a dispatch email and the remainder of my order was delivered a few days later.Overall good experience but I think a few things would make a customer's life easier and provide for a better shopping experience...- better indication of stock levels when ordering.- have a local rate customer service number- actively inform user if there are stock issues resulting in possible delays to order- choose a delivery company that can give better indications of delivery times/periodsI would definitely recommend Tool-Net to my friends/family as now I know the sort of user experience they provide, I can inform my family/friends up front so their expectations are set accordingly.Definite 4/5 company. Overall good but with room for improvement.

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Purchased a few things from tool-net and they always deliver within time stated and are amoungst the best prices

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Great website, prices and service

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Great service. Cheapest price for Scruffs clothing I could find online. Fast delivery and great customer service.

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We ordered 5 tins of Cuprinol Ducksback, and was duly delivered well within the timeframe advised. This was the best price by far we could find on the internet and in future will be looking on this website first.We can also recommend the Ducksback as it covers our fence panels perfectly

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I often get frustrated with the lack of range or stock in the big DIY stores. Tool-Net had what I needed & saved a fruitless drive to the shops.

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We bought some very bulky items from tool-net.co.uk and required delivery to us in France. We contacted customer services and they were very helpful and friendly. They gave us a quote for shipping which was extremely good value and our items were delivered very quickly.

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I was very happy to have found this site when I was looking for some new tools, even happier to find the things I needed at very competetive prices, & extremely happy with the speed of the delivery. I will definately shop with this company again :)

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I was looking for Liberon decking oil. Found the best price at Toolnet. It was delivered quickly and securely. I have put them in my favourites and will use them again.

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Fantastic service. Order placed one day - Item delivered before lunch the next day.Would definitely use Tool-Net again.

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quality goods, excellent service

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Great service. Item 20 pounds cheaper than on amazon and delivered on 2nd day of 3-5 day delivery. Very happy with purchase!

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Ordered goods from Tool-net due to keen price and easy to use webpage. Goods arrived quickly, well packed. Had a query due to an error in the enclosed distributor brochure. Emailed Tool-net abut it and they resolved the query within an hour. Very impressed with response time - good customer service - will use again.

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Great item at a great price.The website wasn't at the top of the google search for the product in question, but it was well worth the search. Delivery was on time. Although the item too a little while to leave warehouse delivery was super fast. bearing all of this in mind it did arrive within the stated delivery time. what more can you expect. Over all fantastic and I would defintely recommend this. In fact. I already have.

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Ordered items on line and did not realise that order said "out of stock".Received a phone call about an hour after order to advise above but also advised they had contacted their supplier who would send items direct to me.These days you can get an item from many places so it the things like Customer Service which make the difference. In this case you don't often see people going the extra mile....Well done items received next day as stated.

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I was very impressed with the service I received. Although there was a short delay in shipping caused by a delay in the manufacture shipping new stock I was pleased that Tool-net contacted my by email promptly to let me know that this was the case and reset expectations on delivery. The revised date was met and I was informed by email when the unit shipped. The price was highly competitive and below anywhere else at the time purchased. Ordering process was simple and straight forward on the website. Would definitely use again in the future.

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Just ordered 200 litres of paint at incredible prices compared to DIY stores. Order arrived quickly and was well packed. Recommend this firm as they seem to have a wider range of many products at discounted prices than you get in the main chains.

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Great prices, great service, go here first. Bought a bunch of toolboxes. £2 cheaper here than anywhere else and with £20 voucher cheaper still. Unbeatable. Initial problem with voucher quickly sorted out by Nick who dealt with my issue personally. Thanks!

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Online shopping site was easy to use, price of the item I wanted was extremely competitive. Placing the order was easy to do and all the e-mail confirmations came through. Telephoned later to check on delivery dates and the person I spoke to was pleasantly helpful and efficient. Overall, more than happy and based on service, will always consider Tool-Net again

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Tool-net are undoubtedly a first class company not only in their range of products but ive found that their customer service is exemplary.Very efficient telephone staff and email response times very good especially Shirley who ive dealt with recently regarding an error in an order .Highly recommended.

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Ordered a Clarke CEW1000 for a job I had been struggling with for weeks. Found Tool.Net to be the cheapest price for the tool even with delivery costs includedI Ordered the tool on the Tuesday night and it was delivered Friday morning on their standard delivery. When I got home I took my new toy out into the garage and literally within seconds of plugging it in the job was complete.I have used Tool.Net a couple of times now and found them to be excellent on the quality of tools that they supply as well as pricing and delivery, you really could not ask for anything more.

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I purchased a Makita 4020a chainsaw from tool-net, having found their listing during a Google search. The saw was dispatched on the second working day after ordering (which I did during the evening) and arrived on the third. The saw was brand new and boxed. I cannot fault tool-net in any way, and would not hesitate to use them again. Recommended A+++++

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Really good company to deal with. I ordered a trolley jack that arrived quickly and was at the best price I could find. The packaging was also good considering the weight of the item.I would certainly recommend.

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I buy from Tool Net regularly, they are the cheapest online tool shop I've found and I've had a welder, power tools, grinding discs and all sort from them. Deliveries are fast and customer service is really good too.

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Searched on the net for a good hour or more before i came across Tool-Net so i know for a fact there prices and service will not be beaten.

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I ve ordered another drill from toolnet and all as usual. Good value, prompt dispatchand great service. Thank you

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Recently placed an order for an oscillating tool accessory pack which I found was cheapest available anywhere from www.tool-net.co.ukTheir order system was very easy to use, even through their mobile site.After ordering and paying I immediately got an email confirming the order.Unfortunately the item I ordered was out of stock but again their communication was excellent, emailing me to inform me of the situation, I even got the choice of cancelling the order with a full refund. I refused the cancellation and received the item soon after the date I was told it would be back in stock.I have been very impressed by the service I've received and will be using them again without doubt.

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I have ordered from toolnet for the second time. No issues, I did not like one of the sds drills and the return and replacement for different one wasn't a problem. Very understanding and patient customer service team. Good prices on Clarke products. Would recommend to anyone.

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Once again Tool-Net have produced the goods! As a shopper i am always shopping around for the best prices. I've not found such a good selection of product on one site as tool-net have. The delivery is always quick and on time and the products are always good quality. Keep up the good work!

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Ordered a Clarke Pembroke cast iron stove, with accessories, toolnet was very competitive on price. It was difficult to get some of the technical information I wanted using the website, but this appears to be the case with all/most websites (and sometimes the manufacturer). Phoning the company however they were very helpful. The goods came on time, it would have been useful if they details of what would happen for delivery were made clearer on the site but all in all very good and will use them again.

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I've had a great experience using tool-net, I placed my order and, at first did wonder what had happened about it when i had not heard anything in a couple of days. Hovever I was contaxcted by a member of staff to say they were waiting for one of my items to arrive in stock and then they would dispach the item with upgraded next day delivery.All my items arrived well packaged and tool-net were even kind enough to give me a £5 voucher for the inconvinience of one of my items being out of stock.I found the prices competitive and will be using them again the next time I need to buy tools online.

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Just bought top quality Bahco socket set for tool net at a bargain price and again very rapid delivery. Excellent service and value from a top company!!!

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Bought some ryobi lithium power tools at an excellant price and very fast delivery. Will definitely use again.

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Very good aftersalesI bought a pillar drill from tool-net and received it by parcel delivery as promised. Unfortunately when I opened the manufacturers’ box I found that the drill guard was damaged. I contacted Tool-net and I had an immediate response to my query, they then kept me informed as the replacement part was sent out free of charge. Very happy with the service and I will use them again. Paul Bevan

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I recently purchased a sandblaster kit and compressor from Toolnet; the advice and help that I received through phone calls from Nick Brady (at least half a dozen) was 1st class and extremely helpful in putting my order together; he went to great length to make sure that each item in the order was compatible; and at no time did I feel that I was dealing with someone who didn't know what he was talking about or didn't care about the customer. As a result of the friendly and professional service I also received from Shirley Moore and Andy Gregory I am now ordering further items from Toolnet and I can only recommend Toolnet to anyone who wants to deal with a company that cares Edward Henshaw.

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Toolnet have a great selection of products at great prices, I placed my order on a wednesday and received on tuesday. Items were packed well and I am very pleased with them. I shall continue to use Toolnet as they provide a great service.

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Ordered a Dewalt 745 table saw to Sweden. Great price, great customer service when e-mailing them. Only complaint is that I for some reason did not get a tracking number for my goods, but it arrived on time, after 6 days from ordering. I just did not know they had sent it.With their prices, I will most definitely buy from them again.

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SO good I had to email them....May I congratulate your team for the efficiency in conducting the despatch of the above order. It has given me much “customer satisfaction” in dealing with your company and may I say I will have no hesitation in the future in recommending you to others. To order late on Monday afternoon of this week and be using the strimmer before lunch on Wednesday, I feel deserves a heartfelt recommendation and congratulations.

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I have placed three orders with Too-Net and i haven't had a single proble. Will certainly order from them again as they are the cheapest for Teng tools i have found anywhere on the internet. 5 stars.

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FOUND PRICING VERY COMPETETIVE.GOODS ARRIVED IN GOOD CONDITION AND WITH IN THE TIME QUOTED.

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Was looking to purchase an impact wrench from another website however their delivery charges were really expensive. I decided to search elsewhere and tool net came up. I found the products I wanted for a much cheaper price for exactly the same model and delivery price was a lot more reasonable. The website was easy to use and delivery time was very quick especially since it was only 2 weeks before christmas. Next time I require a new tool I will definitely visit tool net first!

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Used Tool Net a few times - good prices and a couple of delivery problems have been quickly resolved so more orders will follow.

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Absolutely first class service,albeit items ordered were incomplete on delivery however I was kept well informed of progress of back order.

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I ordered a clarke tool chest from tool net. Tool net was the cheapest on the net by far, some other online stores were selling the item for double the price! Good customer service, plenty or communication regards to when the item was dispatched etc and I would definitely recommend. Daniel Hodges, Kent, Uk

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Thanks for the prompt service, so many companies on the internet promise the earth but fail to deliver. Ordered a very swish cabinet for my garage which was by far the cheapest I could find and once again delivered without fuss and now doing a great job of storing all my tools

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WE RECENTLY BOUGHT A EVOPOWER HDC9065 6.5HP COMPACTOR PLATE AND BEFOR PLACING THE ORDER I SPOKE TO SALES AND THEY ASSURED ME THAT WE WOULD RECEIVE THE GOODS NEXT DAY AND I MUST SAY THAT THIS IS EXACTLY WHAT HAPPENED ALSO THE EQUIPMENT WAS EXACTLY AS DESCRIBED AND OPERATES PERFECTLY.

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Excellent service received from Tool net, communication was faultless, I had several emails detailing every stage of my order and delivery was extremely prompt. Will not hesitate to use them again and will recommend to friends.

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Overall rating is good but could have been excellent! Let down by lack of communication/information regarding current availability of items.Expected timescale for delivery not met due to items not in stock and awaiting delivery to your depot. When I placed my last order I even rang to check that there would be no problems and was advised that all items were available and that I would receive them on the friday. Friday came and only part of my order arrived because the other items had not arrived in to your depot! I eventually received the final part of my order on the Tuesday.

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TOOL-NET in my experience are one of the best suppliers on the web. I order a lot of technical stuff, mainly for work, and it can take ages, checking different suppliers for prices etc. TOOL-NET are now at the top of my bookmarked ‘suppliers’ list, if they sell what I need, I can just place the order confident that the price is good and there won’t be any problems. Excellent prices, and first class service, what more can you want?Geoff BoultonA B Properties

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Very hellpful tool site and great service. Very good postage cost to Portugal.The tools arrived quiclky and very well packed. All the staff were very nice and responded very fast to any doubt or request i had.I searched for any other places were i could by the part i wanted and this was the one with best prices . I saved money with tool-net.co.ukIf i need to buy some tools again, i will surelly use tool-net , i know i will be suprised again with such a good service.Thank You!!!!!

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Can not Fault!"I have ordered a christmas present from these for my partner, I asked for un-named packaging as he will know what it is if it has their name on it and they stuck to their promise very quick delivery and fantastic lads to deal with, im lost when it comes to tools and they really are experts! I dont have anything bad to say about this company at all! Fantastic prices, excellent customer service and fast delivery, I highly recommend Tool Net. Thank you!

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I have used Tool-net four times this year and have been extremely satisfied with the extent of the product range, the prices which are much cheaper than the large builders merchants for the same branded products and the delivery service is excellent.

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Highly Recommended seller We purchase from Tool Net every month. They run a fast and reliable service. Great communication, always reply to any emails we have sent quickly and are very polite and helpful. Always told when item will be despatched and when despatched. Items arrive swiftly and are always well packed. I would 100% recommend Tool Net to any other buyers out there. I really cannot fault them or think of any negatives about them. As a business ourselves we rely on a company that we can trust to fullfill our orders quickly and reliably Tool Net have never let us down. Brilliant !!!

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Superb company, fast delivery and good priceTool-net.co.uk

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fast service ,kept upto date with tracking order and delivered within 5 day promise. Well done tool- netNigel Bake

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I came across Tool Net when i was searching for a jumpstarter for my 3litre shogun whose battery was dead. I decided on the Clarke 900 Jumpstart.I did a search of all the retailers who stock this product and found Tool Net to be the cheapest by far including delivery.I was happy to find that i could pay by paypal as i do not like using my credit card online. I placed my order on a tuesday,received an email confirming my order and had my goods which were well packaged on the thursday. I was very happy with the whole procedure and would definatley recommend Tool Net to others.

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Great communication. Easy ordering. Good quality products delivered quickly. One happy customer!

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Great company, really cheap prices and fast delivery. Don't look any further.

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Bought a Paslode charger and had it in my hands 2 days later. No hesitation in recommending this company to anyone looking for a fast reliable supplier.

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Great service, I was aware at all stages where my product was via e-mail it arrived on time and in good condition, thankyou.

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The order was despatched in a reasonable time , but one of the items was placed on back order without my knowledge.I would prefer to be told this at the time of ordering to allow me to select an alternative product.Good prices and cheap delivery. Recommended.

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Excellent service, items delivered on time and good quality items. Thank you.

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The best prices I could find. Fast and efficient service.

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Ordered some Nails for a nail gun after being directed to this site from a friend. The website was very straight forward to use right through too payment options. Items ordered were the cheapest by a long way and with the quick delivery and the email updates received, I'll be using the site for tools and fixings a lot more in the future. Just also found that they have an App for the iPhone so can order things whilst at jobs rather than waiting to get home to do it. All in all very good service and value for money.

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I purchased a Silverline Strimmer/Brush Cutter. Very competitive prices and easy to use web site. Warehouse despatch was also very good, next day delivery.machine up and working fine so cannot comment on after sales service but I anticipate it will be good

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On line order really swift but item out of stock and on back order. Immediate email offering an alternative. I telephoned to confirm which was courteous and helpful. The item I ordered was delivered in less than 24 hours at a great price. Highly recommended.

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Found Tools-Net when looking for various access tower products online. Beat every price elsewhere on every product, much to my surprise. Took my order as a new customer without any hassles and despatched very quickly. Good use of email system kept me aware for where my order was and prior to placing my order phone was answered promptly when I called with a brief product query. Delighted with service all round. Order came ahead of schedule and with a very reasonable delivery fee. Many thanks - much appreciated.

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Tool-Net Excellent Customer Care and Service"After receiving a Clarke generator as a gift at the end of last year 2011, the generator was not actually required for use February 2012. Unfortunately, the generator was found to have a starting problem which required that the machine was returned for repair or replacement under warranty. The same day that I contacted Tool-net customer service, an email was received with a carrier return label, included was instructions on how to prepare the generator for uplift.The Generator was uplifted at no cost to myself the following day.When I advised customer service that the generator had been uplifted, I made enquired if I could purchase a different model and pay the difference in price.This was agreed, the transaction was completed by telephone and the replacement generator arrived the following afternoon.The customer service given to me by Tool-Net has been first class, the staff and in particular I will mention "Mo" who dealt with my fault report throughout. His really helpful and understanding attitude was a credit to Tool-Net Customer Service.The price, delivery time and the customer service has all been superb through out. I can commend and will without doubt recommend Tool-Net with confidence not only for their prices, but as I found out by personal experience for their excellent customer care and service.Well done to all at Tool-Net, from a very satisfied customer.Iain W Devine

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Purchased a Power8 Workshop on 6 April. Not only did I find the power8 workshop WS3 cheaper at Tool.Net than any other site, but on delivery there was a problem with One of the Power Cels. This was dealt with with minimum fuss and maximum haste. New PowerCel delivered WITHIN 3 days of notification of problem....... Talk about dealing with the problem.The workshop was delivered on the morning of Friday 8 April, I notice the problem that evening. I contacted Tool-Net on Monday 11 Apr and after 3 emails to Tool-Net and Cel-UK.com I had a new Power Cel delivered. Within 7 days of purchase I had received 2 deliveries....... Mate that's service.I would recommend Tool-Net to all DIY-er and professional alike becouse they deliver. CheersIrving Bradshaw

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After spending some time pondering over where to buy a mig welder that suited my needs and not having much luck locally for the model I wanted I turned to tool-net as the price was very competitive and postage was reasonable to N. Ireland. The staff I dealt with over the phone and via e-mail were very helpful and professional with handling my order. The Clarke mig151EN was dispatched on a Thursday afternoon and arrived via parcel force at my door the following morning at 10.20am. My order was well packaged and no marks or signs of rough handling during it's delivery from tool-net to myself so I feel parcel force also deserve a mention for a very good service also. Thank you for a smooth transaction and outstanding experience.Mr Robert Andrews

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Speedy delivery and well packed .Having made my own table saw over 60 years ago and having owned about another six I was looking for a replacement after my last one packed in. A lifetime as a Iool Room Engineer, Methods Engineer, Final Tool and Guage Inspector and Developement Engineer gave me at least a basic knowledge of what I wanted in a machine tool. I came across Tool-Net and they seemed to fulfil my needs regarding price and specification. One small fault was found, but true to their advertisment where full satisfaction or your money back was guaranteed a conclusion was quickly resolve to my complete satisfaction.All in all, a good company to deal with.

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Wow! - how quick - less than 24hrs from order to door. A no hassle ordering service, great stock list. Best price I could find for Powerpod. Well done.

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I really think this website is good, because service is fast and you always receive an emails about new products and also about your order. Customer service is excellent and prices are affordable.Really like this web site!

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I deliberated long and hard as to whether to buy this Youngman Pro-Deck Aluminium Ladder & Deck System or a set of multi purpose ladders (such as from BPS). As my main use will be for decorating the stairs and other such jobs I decided on the Youngman. Why? Well the Youngman ladder has more flexibility in that the platform can be placed at various heights (each rung) whereas the multi-purpose ladders are fixed at various positions and should the required height be incorrect then you can't use them. I also like the quality of Youngman products. The purchase through Tool Net (www.tool-net.co.uk) was a no brainer - their prices are way better than everyone else and the cost of delivery was very reasonable at £5.99 plus VAT. No-one came close. Great product and great supplier!

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