Company details for Business BPO Solutions

Business BPO Solutions

  • 0151 (Display number) 0151 528 7168
43CE, Street 456
Sangkat Toul Tom Poung 2
Khan Chamkarmon Phnom Penh 12311 Cambodia

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About us

With 20 years’ experience as a BPO Centre, Business BPO Solutions Ltd provides professional outsourcing solutions to clients throughout Asia, USA and Europe. Working in the customer service industry we provide tailored solutions to help your business run smoothly.

Our office based in Cambodia recruits English speaking Cambodians who are well educated in providing you the very best service. Before we take on a new project, all staff is re-trained and a dedicated supervisor assigned to the project. We pride ourselves on our services and as such we invite all prospective customers to test our services before committing to a contract. In addition we also provide short term, month to month contracts to meet customer budgets and restraints.  

Here at Business BPO Solutions our staff believe in helping businesses grow, that is why building strong last relationships with our clients helps both business grow and become more profitable.

We offer Inbound and Outbound service for all your marketing, sales or data gathering services. All our services are multi-lingual which makes us perfect for international clients from all across the globe.

24/7 Customer Service
Our reliable inbound contract team provide blended multichannel contract handling for phones, email, social media, SMS and web-chats etc. We use the very latest, industry leading software to improve the customer experience.

Web Design
Our highly skilled website developers strive to completely satisfy your unique web design needs and requirements. Right from the start we work alongside you from initial planning through to completion, providing post launch updates and maintenance helping you know what’s going on every step of the way. Our dedication provides you the perfect result.

Social Media Marketing
Businesses are benefiting more and more from social media interaction, with most people’s attention focused on what’s trending that specific day. If your business wants to engage with more customers social media is a great way to do this. Our social media experts have years of experience creating unique content and can help you sort through the best ways to promote your business.



Business BPO Solutions, formerly Akone (Cambodia) Co Ltd is a 24 seat 24/7 BPO center, currently running projects in Asia, USA & Europe. We have over 20 years’ experience in the customer service industry with over twelve years in Philippine call centers. In January 2016 we opened services in Cambodia.

Our Chief Business Strategist and Head Trainer Catherine Serrano has many years’ experience in the customer service field. From running call centers to training managers from other businesses to run theirs.

Our Tech team offers services catered around website design and building as well as mobile app design and building. With many years in the industry and countless websites behind their name, they can design and implement a web development strategy for all your business needs. Whether you need an ecommerce site built or a site that is strictly service related, we can do it.

Edward has 20 years success running company-wide operational functions and leading various large scale projects from inception to completion. He maintains a positive decision making attitude that promotes teamwork and enhances efficiency. Edward focuses on company goals, employer retention and customer satisfaction.

Kate is an inspirational thinker and results driven team player with 12 years call center experience in training, development and project management. Skilled at analyzing operations and overseeing the implementation of strategies, processes and technologies to improve client productivity and efficiency.

Mark has over 20 years of experience in team management operating in high pressure situations and environments. Skilled in trouble shooting and management of web developing team, SEO management and customer services.

Catherine Serrano, our Head Trainer is ready to take your staff to the next level of customer service and your management to greater heights.
 

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Latest Reviews

Business BPO Solutions

Aknoe takes wonderful care of our after hour customer service they handle all of our after hour scheduling an emergency services calls for our customers And we are very pleased with all that you do for us here at Oasis home services Thanks Roger Nelson General manager

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Business BPO Solutions

Very happy with the e-commerce website that Akone created for us. I would highly recommend there service

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Business BPO Solutions

I outsourced an outbound sales project to the Akone team and was very satisfied with there punctual service and work quality. Will definitely use again.

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