Company details for Construction Helpline

Construction Helpline

  • 44 2 (Display number) 44 207 199 9800
Peel House
32 - 44 London Road
Morden Surrey SM4 5BT United Kingdom

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About us

Construction Helpline is a consultancy for the construction industry working for arranging CSCS Health Safety and Environmental tests, supplying revision materials for relevant Construction NVQ courses. They also offer online application services for ordering CSCS Cards and Construction NVQ training that enhances the construction field knowledge and gives a boost to your construction career.

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Latest Reviews

Construction Helpline

I have been miss-informed, over charged and my complaint that i sent a month ago has not been addressed. On top of all of that, i still have not received by CSCS card, that's almost 2 months now. Construction Helpline is the worst company i have ever had to deal with and it relieves me to see so many complaints over the internet; their poor service is unacceptable. The staff give you different information and in many cases can not answer my questions. I was informed i would get a refund and then told i would not get a refund. They have over charged me by about £80. I will be telling everyone i know in my industry to not use this company, they are now off the list from the organisation that i work for, so thats 4000 people who will not use them in the future.

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Construction Helpline

Initially I have send my documents on 17.03.2017 and after firm assurance from the Indian guys on the phone ,that I will get my card in 2 weeks time .I have waited 15 days and call them to find out that ,they lost my documents ,I have to sent it all over again !I was very unhappy !Then after the second attempt ,I was lied on the phone again and again that my card will be ready shortly and after 3 months waiting in my nerves ,finally the card came in !This very dishonest and unfair company dealing with your CSCS cards .I will never ,ever again use their services !!!They never give compensation about it !Stay away from them ,if you want be happy

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Construction Helpline

Worst company in history. Changed my cscs booking 6x in less than 2 days. I had to book a retake as after such experience I attended with such negative thoughts and a lack of revision (as I had booked with time to revise and then had to book last minute with 6 changes to my booking!) The guy told me not to worry about bringing I'D as they have my passport IS on file from the 1st test a few days prior, I turn up and was unable to do my test and they didn't care that was also my retake money lost. They are a bunch of shysters, not 1 English person there, Office is vile IN mordan and in desperate need of refurbishment. Staff are extremely rude, never call back when agree to and always have an excuse for there errors which is always fired back to you not them. Never use them, they won't even refund my card money (even though the test and cscs card are 2 different payments as the card is charged by cscs on approval) so will have to take that up with claims people and book else where, now I have to loose a weeks money to attend another venue with another company. Complete waste of time, I suggest you learn English, manners and how to run a company properly before taking people's money. I've rated 1 star because that's the minimum, which is 1 star too many. Completely useless bunch of people who no absolutely nothing.

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