Worst company in history. Changed my cscs booking 6x in less than 2 days. I had to book a retake as after such experience I attended with such negative thoughts and a lack of revision (as I had booked with time to revise and then had to book last minute with 6 changes to my booking!) The guy told me not to worry about bringing I'D as they have my passport IS on file from the 1st test a few days prior, I turn up and was unable to do my test and they didn't care that was also my retake money lost. They are a bunch of shysters, not 1 English person there, Office is vile IN mordan and in desperate need of refurbishment. Staff are extremely rude, never call back when agree to and always have an excuse for there errors which is always fired back to you not them. Never use them, they won't even refund my card money (even though the test and cscs card are 2 different payments as the card is charged by cscs on approval) so will have to take that up with claims people and book else where, now I have to loose a weeks money to attend another venue with another company. Complete waste of time, I suggest you learn English, manners and how to run a company properly before taking people's money. I've rated 1 star because that's the minimum, which is 1 star too many. Completely useless bunch of people who no absolutely nothing.