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Digital Components Ltd

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The Approved Business review system is based on honesty and impartiality. These reviews are written and submitted by real people, which we believe will help businesses and customers to buy with confidence from the reviewed company.

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In Dec 2012 I bought an external hard drive from DCL. I used it to store archive material.In Aug 2013 I tried retrieving data from the drive. I discovered that I can only retrieve about 80% of the files. I ran the manufacturer's tests and received confirmation from the manufacturer that the drive is faulty and should be replaced under warranty. A reasonable company would send me a new drive, and a postage paid voucher so that I could rescue as much material as possible and then return the drive. This is not what DCL do. Before giving negative reviews I asked for my problem to be considered by someone in management. Instead I got a reply from someone whose English is so poor that I am not sure he actually understood what I had written.

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