Company details for Globe Packaging Ltd

Globe Packaging Ltd

My experience is very similar to several others on here. Ordered specifically for the promise of next day delivery and waited all day, checking tracking given every so often. Only for the tracking to suddenly update to state that apparently delivery had been attempted and a card left due to no-one being in. I phoned up to point out I had been in all day and that I had even taken a delivery from elsewhere at around the time that this supposed attempt had been made but the person on the phone seemed totally uninterested and said it wasn't his problem. He even repeatedly inferred I was lying and that delivery may have been attempted Worst customer 'service' ever with no interest in the problems caused and no intention to attempt to rectify. I asked for a refund and to cancel the order since he made it clear he could not in any way assure me that delivery would even happen next day as 'it depends on whether we can get in touch with the driver' etc. He put the phone down on me. Still waiting for refund even though the tracking now shows the package has now been returned to the sender. Terrible.

By steve wilson of 23rd turn records - 22 February 2017

Globe Packaging Ltd

Ordered boxes BECAUSE of the next day delivery service. phoned to confirm delivery - took a day off work. Live in a London flat and left precise notes on where to go and how to enter the apartment site. These are NOT PRINTED ON THE DRIVER INSTRUCTION SHEET!!! So when the driver allegedly arrived he didnt know where to p[ark. He didn't ring either of the phone numbers I put on the form - just disappeared without delivery!! Spent ages on the phone yesterday trying to sort it out. He may come today but no one can get through to him to confirm. Have taken a day and a half off work and no boxes yet......

By Gill M - 06 May 2016

Globe Packaging Ltd

Have used this company a few times now, Orders all arrived and complete the next working day.

By Samantha Broughton of Hooked On Wool - 12 April 2016