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The Approved Business review system is based on honesty and impartiality. These reviews are written and submitted by real people, which we believe will help businesses and customers to buy with confidence from the reviewed company.

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Had a terrible experience of i-sells today. I had persuaded a customer to buy 2 Kair K-HRV150 heat recovery vents through i-sells. The electrician identified a faulty switch on one unit so I contacted them for a replacement. They immediately started accusing me of not getting a proper electrician and saying the installation was incorrect but it wasn't /isn't One unit works the other doesn't because it has a faulty switch, simples. Eventually they refused to send a new unit or come and look at the old one and said they'd 'be in touch'. I had to go to the manufacturer to get any satisfaction because i-sells didn't bother to contact me. Now I have to get the units removed and send them to the manufacturer and then get the new one installed if they deign to send a new one. Worst customer service I have ever experienced will never use either company again.