Job details

Location: Glasgow, South Lanarkshire, g72 0ah
Salary range:
Status: Temporary
Type: Full time
Posted date: 09/10/2017 10:19

Job description:

Job Description:

Working closely with the automatic door installers and internal support team to ensure that the co-ordination of installations is run as efficiently and effectively as possible, whilst maximising customer satisfaction.
The main requirements of the role are to:

• Scheduling labour for installations – both in advance and at short notice where required.

• Assist Team Leader with planning activity and instructing the automatic door installers – planning and delegating their workload and dealing with any other requirements relating to the nature, location and duration of their work (inc. equipment hire and site access)
• Utilisation of business systems and ensure it is “live” including maintenance of our live t-card board (Planning software tool) by updating stages of customer orders throughout the Project Lifecycle.
• Ensure that all internal procedures are being adhered to including but not limited to issuing order acknowledgments, generating service requests, debriefing, management of installation/commissioning sheets and bills of materials. Raising purchase orders for sub-contractor invoices, hire equipment, and site security.
• Co-ordination of pre-installation risk assessment activity
• Issuing of O&M manuals and project completion notifications
• To receive and action calls or queries from customers and be their point of contact for any planned or outstanding works.
• Acting as the first point of contact in the office for customers and assisting with queries and problem solving.
• Revenue recognition & project invoicing.

Essential Information:

5+ years’ experience within a similar planning role
Good organisational skills
Excellent communication skills
Speed of thought, prioritisation and decision making skills
Good problem solving skills
Sense of urgency to work in a fast paced environment
Ability to build/maintain relationships
Strong IT skills (Word / Excel to intermediate level and email)
Good time management skills
Self-motivated, working well under pressure
Ability to work in a fast paced environment

Additional Information:

Hours: 37.5 hours per week
Holidays: 25 days and  public holidays
Contract: Fixed Term Contract for 9 months
Equal opportunities: We follow an equal opportunities policy
Location: Record UK, Blantyre
 
To apply send your CV and covering letter to HR@recorduk.co.uk with subject heading ‘Installation Project Coordinator’