Giganet (previously M12 Solutions), Fareham, Hampshire, PO15 7AD

About us

Established in 2003, M12 Solutions is one of the UK’s leading manufacturers of business telecommunication systems, designing one-stop solutions that are guaranteed to be cost effective and long-lasting. Based in Hampshire, our company has a vast amount of knowledge and experience in VoIP phone systems and high-speed leased line Internet connectivity, designing new and innovative systems that can be used in any business environment. For over ten years, we at M12 Solutions have maintained long-term customer relationships by providing prompt and attentive service at all times and using our own initiative when working on individual projects.

Here at M12 Solutions, we have designed and manufactured a wide range of telecommunication products, including;

> Voice Systems – Splicecom, Mitel, Horizon, DBX, Contact Centres, Accessories, Audio Conferencing.

> Lines & Calls – Business Mobile, Fixed Lines & Calls, Click-To-Call, Inbound Call Services, Music on Hold.

> Business Internet – Giganet, Ethernet Internet Circuits, Wi-Fi, VPN (MPLS).

> Support Services – Zendesk Customer Portal, Splicecom Maintenance, Mitel Maintenance, Phone System Maintenance, Consultancy Services.

M12 Solutions has two main brands available to customers; Giganet and Comm21. Through investing in the latest technology and expanding our knowledge, we as a company have gained the ability to provide engineering support for over 20,000 telecoms ports across the globe. Here at M12 Solutions, we pride ourselves on the excellent deals we offer as well as our great, proven support. We feel that our products are very significant investments and can improve the communications of any business. Our connectivity systems are specifically designed to each client’s needs and are a simple solution to internet maintenance.

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Articles/Press Releases

05/03/2021 - Along with CityFibre, today we announce that our ISP brand Giganet has joined CityFibre’s full fibre networks to deliver Gigabit home broadband services across the South of England.
CityFibre is the UK’s third national digital infrastructure platform and is currently engaged in an up to £4 billion Gigabit City Investment Programme. Giganet will be the latest consumer internet service provider to become a customer.
20/01/2021 - M12 Solutions Picks Up The Workplace Award at the Comms Business Awards
M12 Solutions Picks Up The Workplace Award at the Comms Business Awards
25/11/2020 - Giganet Drops Broadband Activation Fee to £1 for Black Friday
Giganet, a leading UK ISP, has released its 2020 Black Friday home broadband offer.
21/10/2020 - UK Businesses turn to Unified Communications during COVID-19
Since March, businesses have been increasingly relying on digital communications platforms such as Microsoft Teams, Whatsapp and Zoom to communicate and collaborate with customers, staff and partners. In fact, Teams users increased by around 70% in just one month between March and April 2020.
05/06/2020 - Interview with Olympic Champion Dani Rowe
We are proud to have Dani Rowe (née King) MBE as our M12 Brand Ambassador.
05/06/2020 - Four UK Telecoms Predictions for 2020
2020 is set to be a decade of transformation for tech and telecoms in the UK and around the world.
05/06/2020 - Covid-19 in Business: What Happens When the Unexpected Happens?
Unless you have been hiding away with no Internet or outside contact, chances are you’ve heard about the new pandemic virus sweeping the world – Covid-19 (otherwise known as Coronavirus).
07/02/2020 - Meet Our New Network Engineer Pete
Hello, I’m Pete and I am M12’s new Network Engineer, working primarily alongside Matt and Mike.
07/02/2020 - Four UK Telecoms Predictions for 2020
2020 is set to be a decade of transformation for tech and telecoms in the UK and around the world.
07/02/2020 - Finalists for The News Business Excellence Awards
We are extremely delighted to be named as a finalist for this years’ Business Excellence Awards hosted by The Portsmouth News.
20/11/2019 - Cambridge Goes Full Fibre with CityFibre and Giganet
CityFibre, the UK’s largest alternative network provider, has invested a further £20 million to expand the full fibre network in Cambridge.
20/11/2019 - M12 Raise Record Amount for Macmillan
For the last 5 years we have enjoyed taking part in Macmillan’s ‘World’s Biggest Coffee Morning’ and this year was no exception!
20/11/2019 - M12 Receives Industry Commendation for Innovation at CNA 2019
Earlier this month, the M12 and Giganet team joined other leaders, disruptors and innovators in the comms channel at the Comms National Awards (CNA) evening in Park Lane, London.
19/11/2019 - M12 Welcomes World & Olympic Cycling Champion Dani Rowe
We’re extremely pleased to have Dani Rowe MBE as our brand ambassador.
19/11/2019 - Our Black Friday Offer – Up to 2 Months FREE Business Internet
Our Internet Brand Giganet has a great Black Friday offer!
23/09/2019 - Solent Region Gets New Conference Initiative Exclusively for Local Business Leaders
Connected Solent, a new business conference initiative being launched in Portsmouth next month is already securing strong support from the local business community and established professionals who serve them.
23/09/2019 - Finalists for Comms National Awards
We are pleased to announce M12 Solutions are finalists for the Best Innovation Award at this year’s Comms National Awards.
06/08/2019 - Giganet Makes CityFibre’s Revolutionary Gigabit-capable Flex Ethernet More Accessible to SMEs
As a launch partner of CityFibre in Portsmouth, Giganet, the connectivity brand of M12 Solutions, is one of the first ISPs to offer the innovative symmetrical 200Mb/s fibre Ethernet that can burst up to 1Gb/s, with highly competitive launch pricing.
06/08/2019 - The South Coast Business Awards 2019
The South Coast Business Awards was held on Thursday 11th July at St Mary’s Stadium and it was a brilliant evening.
06/08/2019 - Cementing the UK as a Leading Tech Hub with Ultrafast Connectivity
The UK is one of the leading tech hubs globally that is focused on innovation but is still limited by slow connectivity and poor network infrastructure.
09/07/2019 - Supporting Portsmouth Foodbank
This year for Lent, instead of giving something up I decided to do the Trussell Trust’s 40 for 40 challenge.
09/07/2019 - Q1 2019: Networking, Events & Awards (Part 2)
Earlier, we listed a few of the events we attended in Q1 2019. In part 2, we highlight the rest of the conferences, awards and evenings we’ve been a part of in 2019 so far and our key takeaways from them.
09/07/2019 - Our Senior Marketing Executive on Joining M12
Having come from a telecoms and marketing background, joining M12 Solutions was a natural step for me.
07/05/2019 - Networking, Events & Awards
Q1 2019: Networking, Events & Awards (Part 1)
07/05/2019 - Beginning the Apprentice Journey at M12 Solutions
Having recently celebrated my one-month anniversary at M12 Solutions, I figured I would look back over my time so far in the company.
07/05/2019 - 5 Questions You Should Ask Your New Business Internet Provider
Internet is mission-critical for businesses today. It’s at the heart of how organisations communicate, how products and services are produced and sold globally and how operations run day-to-day.
29/04/2019 - M12 Solutions reaches finals of The Comms National Awards
M12 Solutions is delighted to announce it has reached the finals of The Comms National Awards with all 3 of its entries into this year’s event.
29/04/2019 - M12 Solutions and Fidelity Give North Sails an Energy Boost
M12 Solutions is delighted to announce it helped Gosport based North Sails secure a new 36 month energy contract valued at over £170,000.
26/04/2019 - M12 Giganet joins forces with CityFibre
M12 Solutions, a well-established Voice and Internet provider, is delighted to announce that it is has concluded a partnership agreement with leading full-fibre infrastructure builders CityFibre and channel wholesale connectivity provider Entanet.
26/04/2019 - M12 Solutions joins LINX
M12 Solutions and Wessex Internet have now officially joined the London Internet Exchange, also known as LINX.
26/04/2019 - M12 Goes for Gold with Olympian Dani Rowe
Telecoms and Internet Service Provider, M12 Solutions are delighted to announce it has signed Olympic Cycling Gold Medalist Dani Rowe as its brand ambassador.
11/04/2019 - Giganet to Offer Best Value Full-Fibre Internet to Over 20,000 Homes and Businesses in Salisbury
Hampshire-based, M12 Solutions, is leveraging its significant investment in the Salisbury Exchange to provide Full Fibre to the Premises (FTTP) Internet to thousands of homes and businesses in the area. It builds on Openreach’s £8m fibre roll-out to make Salisbury the first city in the UK to benefit from total FTTP broadband coverage. Giganet, the connectivity brand of M12 Solutions, is the only local ISP with direct access to the Salisbury’s new fibre network and can offer unmatched speeds,
04/03/2019 - How Cloud Technology Has Changed Digital Working
Advances in technology and the growth of mobile, data, social and cloud technology has completely changed how we access information and how we communicate, both in our personal lives and professionally.
04/03/2019 - Emergency! (Part 2)
On Friday I wrote Part 1 of this blog, explaining our Disaster Recovery day and why we were doing it.
04/03/2019 - Emergency! (Part 1)
Today the M12 office has had an emergency! Not a real one, an imagined one to test whether our team can work remotely as effectively as we can in the office.
04/03/2019 - Economic Effects of Superfast Broadband
In 2010 the government announced their Superfast Broadband programme to provide funding to many areas in the UK where commercial deployment did not reach.
30/05/2018 - Giganet – a new brand for Hampshire Internet
Hampshire based M12 Solutions, a well-established Voice and Internet provider, is launching its latest generation Internet brand, Giganet.

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Latest Reviews

Giganet (previously M12 Solutions)

We have dealt with Andrew and the M12 Solutions team for a number of years now and have always found them extremely helpful, professional and friendly in their approach to helping us find cost effective solutions to meet our needs. When things have gone wrong or we have needed help/advice on making changes to our system, the support team has always been very prompt in dealing with and resolving our issues as well. I would not hesitate in recommending them to anyone!

By Ian Withall - 28 May 2019

Giganet (previously M12 Solutions)

Just a quick email to thank yourself and your team for the recent project you completed for us. I am very pleased in the manner of which it was handled, from the initial stages of quotation and design, through to delivering a system with professional project management and installation.

By Andrew Herridge of Case Ltd - 22 May 2019

Giganet (previously M12 Solutions)

I have always found the M12 team to be very helpful and responsive.

By John McGee of Compton Abbas Airfield - 20 May 2019

Click here to read all reviews »