Call Logging

A hosted VoIP phone system is the perfect alternative to a traditional business phone system. They are ideal for businesses moving away from traditional office-based working practices. In addition, they are also suitable for those businesses wishing to avoid the expensive start-up costs normally incurred when buying an on-site business phone system.

There are some essentials today’s businesses need from a business phone system. For instance, these include flexible remote working, scalability and cost-effectiveness. In addition, a business phone system needs to be disaster-proof and future-proof. VoIP business solutions can offer all of this and more. For example, linking your office extension to your mobile or laptop, voicemail and easy call forwarding.

Every business requires email. It’s used to communicate both internally and externally and aids productivity and collaboration. Cybercriminals know how heavily reliant we are on emails, which is why they have become so smart at hacking them. When that happens, however, businesses can be rendered useless.

Research suggests that the majority cybercrime occurs via email, 66% of malware being installed via attachments and 95% of phishing attacks being established via email alone.

Unfortunately, human error has a lot to answer for, studies suggesting a fifth of all employees being likely to click on a link sent via a phishing email. Of those who click, almost 7 in 10 will actually impart with login information. These statistics are worrying for any business and highlight the importance of employee education when it comes to security.

At MFTS, we’re passionate about helping businesses stay secure and productive. Talk to us about how we can help.

SIP Trunks for businesses are a cost-effective IP telephone service option. When BT switch off all ISDN lines in 2025, you’ll need an alternative. A cost-effective way to reduce your phone bill and make your business switch-off ready, is to use SIP trunks. With SIP trunks for business, you may not need to replace your existing hardware.

Traditional ISDN phones lines might be what you’re used to. And choosing to change from these to either VoIP or SIP can be a daunting task. Which do you go for? Both offer different things, and it might depend on your business needs as to which one you choose. That’s where we come in. We are here to advise you as to the best solution for your business both now and into the future.

SIP trunks are quick and easy to install. Apart from the cost savings it can give you scalability, and various business disaster recovery options.

As well as taking advice from an experienced business communications provider like us, do your research on SIP trunk providers. You’ll soon see that upgrading your phone system to enable SIP trunks makes smart business sense.