PCI Compliant Call Recording
Payment Card Industry Data Security Standard Specifications (PCI DSS)
PCI DSS affects any business that handles card payments. Specifically, it is there to minimise the risk of fraud. This occurs through the best practice handling of card details. For instance, if your company uses call recording software, that software must also ensure security. Moreover, the security of card validation codes and values i.e. the actual payment details needed to transfer money. In other words, you cannot store this information on your system and risk making it accessible in any way following authorisation.
If you need advice regarding PCI Compliant Call Recording software for your business, contact us today.
There are many organisations which, for one reason or another, collect credit card numbers over the phone. These phone calls are often kept as protection against liability or even to train and evaluate call centre staff. In order to remain PCI compliant the CV2 security number on the back of most credit cards must not be included in any audio or transcribed conversations.
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PCI DSS affects any business that handles card payments. Specifically, it is there to minimise the risk of fraud. This occurs through the best practice handling of card details. For instance, if your company uses call recording software, that software must also ensure security. Moreover, the security of card validation codes and values i.e. the actual payment details needed to transfer money. In other words, you cannot store this information on your system and risk making it accessible in any way following authorisation.
If you need advice regarding PCI Compliant Call Recording software for your business, contact us today.
There are many organisations which, for one reason or another, collect credit card numbers over the phone. These phone calls are often kept as protection against liability or even to train and evaluate call centre staff. In order to remain PCI compliant the CV2 security number on the back of most credit cards must not be included in any audio or transcribed conversations.
Other Products and Services from MF Telecom Services Ltd
Mobile Broadband Data
The best business mobile broadband data deals to keep your phones, tablets and laptops connected wherever you are.
Businesses no longer just use mobile phones to stay in touch. For instance, tablets and laptops have become an essential part of business travel and flexible working hours. So Mobile Broadband Data is vital. Give your employees the freedom to be connected anywhere.
Businesses no longer just use mobile phones to stay in touch. For instance, tablets and laptops have become an essential part of business travel and flexible working hours. So Mobile Broadband Data is vital. Give your employees the freedom to be connected anywhere.
SIP Trunks for your Business
SIP Trunks for businesses are a cost-effective IP telephone service option. When BT switch off all ISDN lines in 2025, you’ll need an alternative. A cost-effective way to reduce your phone bill and make your business switch-off ready, is to use SIP trunks. With SIP trunks for business, you may not need to replace your existing hardware.
Traditional ISDN phones lines might be what you’re used to. And choosing to change from these to either VoIP or SIP can be a daunting task. Which do you go for? Both offer different things, and it might depend on your business needs as to which one you choose. That’s where we come in. We are here to advise you as to the best solution for your business both now and into the future.
SIP trunks are quick and easy to install. Apart from the cost savings it can give you scalability, and various business disaster recovery options.
As well as taking advice from an experienced business communications provider like us, do your research on SIP trunk providers. You’ll soon see that upgrading your phone system to enable SIP trunks makes smart business sense.
Traditional ISDN phones lines might be what you’re used to. And choosing to change from these to either VoIP or SIP can be a daunting task. Which do you go for? Both offer different things, and it might depend on your business needs as to which one you choose. That’s where we come in. We are here to advise you as to the best solution for your business both now and into the future.
SIP trunks are quick and easy to install. Apart from the cost savings it can give you scalability, and various business disaster recovery options.
As well as taking advice from an experienced business communications provider like us, do your research on SIP trunk providers. You’ll soon see that upgrading your phone system to enable SIP trunks makes smart business sense.
Data Back-Up Solutions
Do you back up and protect your data?
Without a Data Back-Up solution, what would happen if you lost access to your client database or contacts?
It is vitally important that businesses ensure they backup their data to protect it in case of any emergency. Surprisingly, only half of small and medium-sized businesses can confidently say that they properly backup their data. Often, this is due to a lack of in-house technical expertise or equipment to make safe and secure backups.
Without a Data Back-Up solution, what would happen if you lost access to your client database or contacts?
It is vitally important that businesses ensure they backup their data to protect it in case of any emergency. Surprisingly, only half of small and medium-sized businesses can confidently say that they properly backup their data. Often, this is due to a lack of in-house technical expertise or equipment to make safe and secure backups.
MF Telecom Services Ltd
Old Florence Place, 152 Tonbridge Road, Hildenborough, Kent, TN11 9HW, United Kingdom
MF Telecom Services Ltd is a 5 star rated provider of business IT support and telecommunications solutions in the UK. We specialise in various areas such as VoIP Telephone Systems, Telephone System Maintenance, IT Support, Cyber Security, Business Mobiles, Superfast Broadband, and Office Wi-Fi.