ISDN Switch Off Solutions
The ISDN Switch off, due by 2025, is going to cause a huge change to the UK Telecoms industry. Led by Openreach, it means that all traditional phone lines, delivered over copper, will become redundant by this date.
I have a phone system on digital lines and I have broadband that runs on an analogue line, will I get cut off?
In theory, you will.
You need to have changed to IP-based phone lines by 2025 if you want to continue using your current phone system and broadband.
View Product on Company Website
I have a phone system on digital lines and I have broadband that runs on an analogue line, will I get cut off?
In theory, you will.
You need to have changed to IP-based phone lines by 2025 if you want to continue using your current phone system and broadband.
Other Products and Services from MF Telecom Services Ltd
Microsoft Teams Voice
Microsoft Teams is our voice and video calling application of choice. It allows businesses to call, chat, meet and collaborate all within a single application.
Also included within Teams is Teams Voice. This is a cloud-based telephony solution that brings together calls, chats and meetings. Teams Voice complements the wider capabilities available that Microsoft Teams offers.
Also included within Teams is Teams Voice. This is a cloud-based telephony solution that brings together calls, chats and meetings. Teams Voice complements the wider capabilities available that Microsoft Teams offers.
Cloud Call Recording Software for Business
Cloud Call Recording, custom-built for Horizon, is both secure and compliant. Specifically, it uses a web portal. In doing so, this means you can easily record incoming, outgoing and internal calls. This also applies to conference calls too. Furthermore, you can use this tool for compliance, customer service, dispute resolution, employee training or auditing purposes.
Employee Training
Listen back to the calls made and received by your employees. In doing so, you can use the recordings for training and monitoring purposes. Similarly, this allows you to highlight specific areas where an employee might require support. In addition, you can use it as a motivator by highlighting exemplary examples of performance.
Dispute Resolution
Call recording can ensure you have an accurate record of conversations held between employees and customers. This is essential as a backup tool should there be any disputes raised.
Industry Compliance
MiFID II regulations that apply to the financial services industry specify the mandatory recording of client interactions leading to sale/trade. As such, call recording is essential to ensure you are compliant with these regulations. Click here for more info regarding MiFID2 recording.
Our solution is easy to install and easy to use. We have completed many installations of cloud call recording software solutions for our clients, so call us today for expert advice.
Employee Training
Listen back to the calls made and received by your employees. In doing so, you can use the recordings for training and monitoring purposes. Similarly, this allows you to highlight specific areas where an employee might require support. In addition, you can use it as a motivator by highlighting exemplary examples of performance.
Dispute Resolution
Call recording can ensure you have an accurate record of conversations held between employees and customers. This is essential as a backup tool should there be any disputes raised.
Industry Compliance
MiFID II regulations that apply to the financial services industry specify the mandatory recording of client interactions leading to sale/trade. As such, call recording is essential to ensure you are compliant with these regulations. Click here for more info regarding MiFID2 recording.
Our solution is easy to install and easy to use. We have completed many installations of cloud call recording software solutions for our clients, so call us today for expert advice.
FTTP Business Broadband
Do you want a superfast internet connection? Then choose a fibre connection direct to your premises with FTTP Business Broadband.
Upgrade your business internet connection to FTTP Business Broadband and enjoy speeds of anywhere between 50-1000Mbps. This is up to 10 times faster than that of FTTC or SOGEA and much faster than traditional ADSL broadband.
Upgrade your business internet connection to FTTP Business Broadband and enjoy speeds of anywhere between 50-1000Mbps. This is up to 10 times faster than that of FTTC or SOGEA and much faster than traditional ADSL broadband.
MF Telecom Services Ltd
Old Florence Place, 152 Tonbridge Road, Hildenborough, Kent, TN11 9HW, United Kingdom
MF Telecom Services Ltd is a 5 star rated provider of business IT support and telecommunications solutions in the UK. We specialise in various areas such as VoIP Telephone Systems, Telephone System Maintenance, IT Support, Cyber Security, Business Mobiles, Superfast Broadband, and Office Wi-Fi.