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If you are a small to medium sized company that requires a better system than perhaps your old Panasonic or Goldstar system of between 10 to 100 extensions, you could certainly make a worse decision than installing a second user INDeX system. The industry has many new products that they must sell - whether you need it or not! VoiP is being pushed by every company, but do you need to spend the horrendous amounts of cash for this feature that only benefits multi location companies who spend a fortune communicating between one another. The industry is full of buzz words and new gizmos that can benefit some or even many users - but NOT everybody!

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About us

RBM Voice & Data Consultancy are leading suppliers of SDX / Avaya INDeX telephone systems that supply all aspects of the communication system, from INDeX cables and INDeX System cards to INDeX maintenance and INDeX service contracts and INDeX handsets

Based in Berkshire, RBM Voice & Data Consultancy has become the UK’s leading specialist in supplying and refurbishing INDeX handsets as well as advising clients on many other telecommunication systems. They now stock most Avaya INDeX parts and have most parts in stock for immediate dispatch. Their range if telecommunication systems all come with full guarantee and 90 day warranty.
They also have a very competitive price structure and show ALL prices on their website which is updated regularly

RBM Data & Consultancy are specialists in;

Avaya phones systems
Avaya INDeX maintenance
Supply guaranteed 2nd user spare parts
Phone system maintenance
Expansion of your telephone system
Supply and upgrade telephone systems
Repair broken and/or faulty handsets
Add new lines – PSTN, ISDN, BRI, Broadband
Reduce telephone call costs
Network cabling service
Install & maintain CCTV systems
Advice on hardware security

If you are looking to upgrade your current telephone system to an Avaya INDeX or need to repair an INDeX phone system, please visit the RBM Data & Consultancy website. From our website you can find out more on our Avaya INDeX maintenance, repair and installation telecommunication packages.

In an emergency, please call 07785 988477 (Anytime) .

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Articles/Press Releases

11/02/2020 - Avaya Index. A new telephone system
Installed for under £1,000 + Fix utility bills for up to 5 years
09/12/2019 - Avaya Index. A new telephone system Installed for under £1,000
Yes – a fully refurbished system as good as new!
09/07/2019 - RBM Voice & Data Consultancy In Partnership with The Fidelity Group
You are strict with your household UILITY bills – but WHO KNOWS (or even cares) about the company GAS and/or ELECTRIC bills?
09/07/2019 - Avaya Index, a new telephone system installed for Under £1,000
Yes – a fully refurbished system as good as new!
25/01/2019 - Brexit Fiasco and Avaya Index
What Now?
12/11/2018 - AVAYA INDeX. A new system for £500
Yes – it is true
24/09/2018 - AVAYA INDeX – Where is it now?
Still going strong and loved by its many (but much diminished) customer base.
01/12/2016 - The only post brexit inflation proof telephone system
If you are one of the lucky users of an AVAYA INDeX telephone system, then love and cherish it because it will give you many more years of reliable and LOW COST use.
19/06/2015 - Telephone Rental
DO YOU NEED A TELEPHONE SYSTEM FOR AN INDETERMINATE TIME WHILST YOU BUILD YOUR BUSINESS UP? DO YOU WISH TO CONSERVE YOUR CAPITAL? Would you consider a short term low cost rental telephone system? If the answer is YES to the above questions WE CAN HELP
23/04/2015 - Business Rate Energy – What’s that?
We all understand that by “shopping around” we can find a better deal on our gas and electricity prices. All we have to do is click onto a site like “Get more confused.com” or whatever and we still save a bit off our domestic bills.
30/10/2014 - RBM has its head in the “CLOUD”
You DO NOT require: A PBX system; a maintenance contract; ISDN or/and DDI numbers; PSTN lines. This gives you an immediate monthly saving.
18/09/2014 - Silly Summer season is now almost over- Let’s get serious
If you have an AVAYA “INDeX” telephone system this could be of genuine interest to you. If not – SORRY- this will not be of interest to you!
16/05/2014 - AVAYA Index Handset
The AVAYA INDeX handset has often been described as “Rare as Hen’s Teeth” as they rarely come on the 2nd user market
03/09/2013 - RBM now stock Avaya IP Office 400/500
With a FULL range of 2nd User spare parts
22/07/2013 - FREE Avaya INDeX Handsets
For JULY and AUGUST we are giving away 2 x 2030 or 2 x DT3 handsets with every 10 handsets purchased.
11/06/2013 - Hooray! It’s nearly Summer (we hope!)
Let’s clean up those dirty old handsets and have some nice new curly cords and inserts to match the sunshine and put a smile on the faces of your staff.
03/05/2013 - Avaya Index Maintenance Contracts
There are only two problems with having a maintenance contract with your Avaya INDeX telephone system.
12/04/2013 - Hooray! A new financial year.
A tough but interesting year with buyers being far fussier about quality of goods and not just looking for the cheapest prices.
16/04/2012 - Hooray! Forward into a new financial year. OOPS! Sorry, that was last years heading.
Afraid that I couldn’t think of a more appropriate heading so decided to let it stand.
04/01/2012 - 2012 has to be better than 2011
Like the majority of business in the UK, RBM Voice & Data Consultancy has survived a lousy year and even managed to emerge stronger than when the year started.
15/08/2011 - A good reason to retain your Avaya Index Telephone System
Our stock levels are huge and our prices are low.
12/04/2011 - Hooray! Forward into a new financial year.
If you are the lucky user of an Avaya INDeX telephone system, you have presumably made the decision to retain this reliable (and very cost effective) telephone system for another year.
05/01/2011 - Another Year and the old Avaya INDeX goes on and on!
Isn’t it wonderful to have an important piece of equipment – British made (mostly) that almost never lets you down?
16/06/2010 - The elections are over – what now?
“Our problems are over, now we can concentrate on a good time with some decent profits!“
04/05/2010 - Another successful year for RBM Voice & Data Consultancy
Another successful year for RBM Voice & Data Consultancy.
10/03/2010 - A Hot “Avaya INDeX Telephone System” SUMMER for you ALL!
Sorry! I know the intro title is a bit long winded and will only make sense to the lucky business’s that still have one of the fantastic INDeX telephone systems in their company, but I just can’t control myself any longer.
05/01/2010 - RBM offer a certainty in uncertain times
RBM Voice & Data Consultancy guarantees back-up for Avaya INDeX users.
12/11/2009 - Avaya INDeX 2nd User Reseller moves to larger premises
RBM Voice & Data Consultancy recently moved into larger premises, allowing them to speculate amid the economic downturn and acquire even more stock.
28/09/2009 - Avaya INDeX users reap the only ray of sunshine
...in a nightmare year as profits fall and overheads continue to rise.
23/07/2009 - Avaya INDeX systems continue working
Despite scaremongering from telecoms salesmen that disaster would strike when Avaya withdrew support for the INDeX platform, it is rumoured that countless systems are still working all over the UK.
09/06/2009 - Avaya withdraw all support for their INDeX users
Avaya have now withdrawn support for the faithful, trusty and superb INDeX telephone platform.
23/04/2009 - Time for a new telephone system – why not buy a proven 2nd user system?
When the time comes to buy a new system, this major investment opens many opportunities for any business – however it comes at a price.
12/03/2009 - Can your INDeX telephone system be maintained?
There is considerable fear in the market place among companies that use the Avaya INDeX telephone platform because Avaya will cease support at the end of May this year.
30/01/2009 - Specialist repairs for INDeX Handsets
RBM Voice & Data Consultancy born after thousands of miles travel in 2003 by its owner David Girling, having been in the telecommunication industry since 1991.

Latest Reviews

RBM Voice & Data Consultancy

Many thanks to RBM Voice & Data Consultancy for the excellent service that we have had from them over the past three years.They have always delivered promptly as agreed and the INDeX handsets and cards that we have purchased, have always been in 1st class condition. In addition, whenever we have had a technical query, they are always pleasant and have tried to help us.We therefore have no hesitation in fully recommending them and their services

By David Mason - 31 March 2011

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RBM Voice & Data Consultancy