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Shield Pest Control UK Limited

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I have never come across such an unprofessional organization as Shield Pest Control during my years of stay in London. Our association hired them for block treatment. They didn't bother to respond to resident queries despite several reminders. Provided insufficient info and at time misleading statement. Arrived one hour late on the site. One of the treatment professional onsite even refused to listen anything and left without any treatment and mine whole day which was blocked for this purpose got wasted. An organization which don't bother to respond basic queries, and maintain unprofessional approach will they bother to treat your home or office effectively???