Company details for Tiles Porcelain Ltd

Tiles Porcelain Ltd

  • 0191 (Display number) 0191 3783896
Littleburn Industrial Estate
Langley Moor
Durham Durham DH7 8JF United Kingdom

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About us

At Tiles Porcelain we have always remained true to our word in offering you an outstanding collection of tiles at guaranteed low prices. Search through our exceptional range which includes timeless colours, classic bathroom and kitchen styles in addition to all the latest, contemporary trends. Offering the best wall tiles and floor coverings from throughout the world, you’ve arrived at the right place to discover a premium array of quartz, porcelain and natural stone. With all this and more to select from you may assume it will be difficult to decide which tiles are best suited, but our friendly advisors and sample system helps to make your choice an easy one.

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Latest Reviews

Tiles Porcelain Ltd

Top quality tiles very hard wearing at amazing prices.I will be back when I renovate my next property to rent out.


Tiles Porcelain Ltd

DO NOT USE THIS COMPANYI wish I'd seen these comments before I ordered from them, fortunately I'm only going to be slightly out of pocket unlike a lot of comments that can be found on the internet. We ordered 27 tiles and received 26 we reported this and asked them to send out another, to which after some persuasion they did. This tile was not for the same batch but we were happy to live with this. This tile arrived damaged, chip to the corner, we informed them and asked them to send another as a replacement. They said that they couldn't send a replacement until we send a picture of the damage and return the tile. We sent a picture and explained that in order to return the tile it would cost more than the tile was worth. They insisted that it was returned as it had intrinsic value. I thought this came under a 'defect' (as a chip is a damage defect) in their T & C's therefore I would get the cost of delivery back but I was told I would not be refunded for any delivery charge, although their T&C's don't state what is done for damage. I offered to pay the cost of the tile as I was still saving money but they insisted that they need it back before they would send any replacement. We are now in a no win situation.SO IN SUMMARY DON'T USE THIS COMPANY AS THEIR AFTER SERVICE AND CUSTOMER SERVICE IS SHOCKING AND IF ANYTHING GOES WRONG WITH YOUR DELIVERY, EVEN IF IT'S THEIR FAULT (E.G NOT FULFILLING THE ORDER), YOU AS THE CUSTOMER WILL BE OUT OF POCKET!


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