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Hot water flows freely again at Chilworth Manor Hotel

22 October 2009

Chilworth Manor Hotel, an Edwardian Manor House set in 12 acres of landscaped gardens, is located in the middle of southern Englands' hard water area.

The hotel is located in central Hampshire. The setting plus dedicated conference and training facilities make it a popular venue for team building events, fun days, fund raising events, product launches and corporate hospitality. Following many years dealing with the hard water and limescale problems associated with the hotels' gas fired hot water heaters, Stephen Axton, Maintenance Manager at Chilworth Manor Hotel, contacted Jan Rowles, one of the applications engineers at Environmental Treatment Concepts Ltd.

A site survey and period of consultation resulted in the formation of an action plan to provide a quick and effective solution to the lime scale problems at the hotel. Within a short period of time the installed Scalewatcher ENiGMA units, fitted to treat the cold water services to the gas fired water heaters and the secondary recirc return, provided evidence suggesting improved hot water circulation at the premises.

When the water heaters were opened, as part of the hotels' routine maintenance policy, it was found that the surfaces of the tubes within the hot water heaters were no longer coated with hard lime scale deposits, but instead, there was just a soft powdery sludge that was easily flushed away. To the delight of the on site maintenance team, the time consuming and expensive planned maintenance costs and the risk of break downs have been considerably reduced or eliminated due to the technology of Environmental Treatment Concepts Ltd.

The descaler units fitted have particularly impressed Stephen;

"I am very pleased with the results achieved and will highly recommend this product to companies and maintenance peers who suffer similar scaling problems. I would encourage Maintenance Managers to contact ETC Ltd in assisting with any of their water treatment problems."

As for the future, with Chilworth Manor Hotels' newly opened £3 million leisure club, ETC Ltd are currently planning a comprehensive support package in assisting the leisure club with its water treatment maintenance programme.

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