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The Image Group - Charge of the Light Brigade.

13 December 2007

For years Fort Vale Engineering in Nelson in Lancashire shared their exhibition stand between three separate world sites

For years Fort Vale Engineering in Nelson in Lancashire shared their exhibition stand between three separate world sites. It was becoming logistically more complicated. That meant planning months in advance, along with constant updating of graphic panels. There had to be a better way!

Fort Vale challenged Image Group to deliver an updated, portable and flexible exhibition solution to give them an eye-catching presence at a series of smaller exhibitions.

But could we come up with the goods?

 Kathryn Ball for Fort Vale takes up the story including the Charge of the Light Brigade!

Kathryn said,

"We'd always had an old fashioned stand with Velcro panels. Logistically it could be very complicated because the stand was housed at European office and distribution centre in The Netherlands. We'd endlessly needed to move it between there, our site in Houston and our Head Office here in the UK. It was a bind to be honest!

"I became involved in a smaller division within the company and exhibitions for this market didn't need such a large presence. We decided to look for an up-to-date exhibition solution that would give us flexibility and portability.

"I researched the best solution on the Image Group on-line shop before requesting a couple of quotes. Straight away, Image Group gave us a very competitive price that took care of everything. We liked the fact it was an all inclusive Pop Up Display package. The case that takes the stand can be used as a lectern and the lights are included. The additional extras represent great value so it was a straightforward decision to proceed.

"I was pleased with the follow up to our enquiry which was attentive and prompt but not pushy! The team helped us through the design process offering useful advice. The stand needed to feature ten separate areas of Fort Vale activity. Obtaining the right images and permissions from our customers took much longer than we expected.

"With deadlines looming, Image Group remained calm and reassured us at all times that this would not be a problem. Image Group was marvellous and in the end had less than 24 hours to produce the stand. The plan had been for them to transport the stand to us but I decided that it was better to collect it in person en-route to the show.

"Image Group took time out to give me a full demonstration in their showroom so that I was confident I could put the new stand up when I arrived at the exhibition the day after.

"When I put the stand together one of the bulbs had gone in the lights. But Image Group's response impressed us all. They couriered a replacement over immediately and it was there before the exhibition opened at 9. It was resolved so quickly with the minimum of fuss.

"Everyone's delighted with the new stand. I'd just like to thank Image Group for their attention and quick thinking to deliver a wonderful exhibition solution and meeting our terrifically tight deadlines too."


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