What makes Robotic Process Automation popular?
30 October 2023
Robotic Process Automation (RPA) is software technology that is used to automate manual tasks in a business process that a person would otherwise perform on a computer.
An RPA software robot is able to simulate the human activity of reading from a computer screen, typing on the keyboard, moving and clicking a mouse.RPA is popular with pragmatic business leaders for a number of factors including:
- RPA delivers a good ROI, with benefits appearing in weeks
- RPA can be implemented without changing other IT systems
- RPA can be run alongside people / or run overnight
- RPA can reduce pressure on staff
- RPA is the practical solution to leverage AI technology
- RPA delivers accuracy which removes human errors
- RPA consistency improves compliance levels
- RPA delivers more data “Privacy” as data is not seen as much by humans (i.e. No Gossip)
- RPA takes the Robotic tasks out of the human activity
By performing a sequence of tasks, a whole business process can be automated.
It is about enabling people to be more effective and deliver better productivity.
A good design practice is to keep “Humans in the loop”, so that they handle exceptions, the unusual, etc.
The usual triggers for a business to investigate RPA are:
- Budget pressure to do “More with Less”
- Difficulty finding and retaining staff, hence need to get the most productive use from staff that are available.
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