Through our team of experienced help desk engineers, we provide first and second level software support for a wide range of products and solutions. We will diagnose the problem and, in most cases, resolve the problem in line with the agreed SLA (Service Level Agreement). If, for some reason, we are unable to resolve the issue ourselves we will escalate the problem to the relevant manufacturer to effect a quick resolution.
CMS Software is an accredited member of the Microsoft Partner Program. We are able to provide second and third line technical support to your IT staff for your Windows server applications and operating systems. For companies with limited IT staff resources we also provide first line support for those day to day problems.
We provide cover for a range of Microsoft Server operating systems & applications and workstation operating systems including:-
Windows Server 2000 – 2019
Windows Windows 7, Windows 8.x, Windows 10, Windows 11
Microsoft SQL Server
Sophos Firewall and security products
plus many more
Leading specialists in electronic document management solutions, CMS Software have many years’ experience in helping clients who are spending hours re-keying information and losing misfiled documents. In order to combat this issue, our company has developed the perfect solution. We understand that information contained in time sheets, PDF files, invoices, questionnaires and exam papers can be very difficult to navigate and utilise efficiently, which is why we provide a “best fit” mechanism to extract information using our FormStorm software that is second to none.
Over the years, we have carried out numerous successful document management services for a vast array of UK-based clients, some of which include Essex Auto Group, Furrows, RH Patterson, Mallon Technology, Specialist Schools & Academies Trust, Lewisham & Greenwich NHS Trust, Coe Vintners, George Scoble and Walraven. We supply software and services to many different market sectors such as car and commercial automotive businesses, NHS and private healthcare, banking and financial, local councils, manufacturing, legal, logistics and distribution.