How to leave a review
To leave a review for a company is easy. There are 2 quick ways to leave a review on the Approved Business website.
To leave a generic review click on the "Submit Review" button which can be found near the top of any page.
- Type in the company name you wish to leave a review for (once typing you will notice an easy drop down menu with a list of close match company names)
- Fill out the rest of your details and your review for the company
- Once you have submitted your company review, you will be asked to validate it through an automated verification email. Once you have clicked the link in that email, the review will be posted instantly on our website.
If you would like to leave a review about a specific company locate the company by using the search bar.
- Click on the company's 'More information' button in their box to reach their profile page
- On the company's profile page, you will see a Submit Your Review button. Click this and follow the instructions to leave a review for this company
- Once you have submitted your company review, you will be asked to validate it through an automated verification email. Once you have clicked the link in the email sent to you, the review will be posted instantly to our website.
In the unlikely event that you experience any problems posting a review, you can email firstname.lastname@example.org or call 01474 359 527 (Business hours).
Where will my review appear?
The last 5 reviews posted across the whole site will always appear on the Approved Business home page and relevant industry sector home pages. The last 25 reviews will appear on this reviews page.
Reviews for a company will also appear on their full company profile page under the reviews tab.
The moment a review has been left about your company, a copy of the review will be instantly emailed to you. We will email this to the contact email address we hold for your company.
How Can I Attract More Reviews?
If you have a few or numerous customers who you think would be willing to leave you a review you can email them automatically with a personalised email from your Approved Business client login.
All you have to do is click on Client Login at the top right on every page of the site
(If you don't know your client login details, still click on Client Login, and then click Forgot Password, so that the login details can be emailed to you)
Once in the Client Login, scroll along the profile tabs and click on the Request a Review tab.
This allows you to enter multiple email addresses together with the first names of the recipients. This allows you to then write one personalised message to all recipients inviting them to leave a review about your company.
This system will automatically personalise each email with the first name you entered and send to each of your customers inviting them to leave a review about your company with a link directly to the review submission page. They will then follow the normal review process, and instantly spreading the good word about your company to all your potential customers who visit Approved Business each day.
We will not store your customers' email addresses unless they leave a review and any emails we do store are completely private. We will never reveal or pass on to a third party any emails that are collected in this way.
What About Bad Reviews Which I Think Are Untrue?
If you feel someone has posted a false or misleading review, please contact us and we will review its authenticity. We will contact the reviewer and ask them to properly justify his or her review and if they cannot substantiate their review to our satisfaction, the review will be removed from the Approved Business site.
It is very important that the reviews are honest and impartial and we will be monitoring this closely. All reviews are filtered and blocked if they contain bad language, sexually explicit references, religious or political content.
Can I Put The Reviews On My Own Website?
Yes! By adding the review code to your own web site, your review rating will appear directly on your own website. This will change in real time every time one of your customers leaves a review. By including this on your own site, you can help potential customers to make that all-important decision to contact you. The code can even be customised, so you can change the colours to match your own site. Below is a quick example of what it looks like:
How Do I Put The Review Graphics On My Website?
Simply log in to the Client Login from the link on the Approved Business home page using your email address and password. Next, click on Reviews tab and then Click here to get review widget code. This code is unique for your company; all you need to do is copy and paste this unique code onto your own website.
(If you don't know your client login details, still click on client login, and then click forgot password, and then login details will be emailed to you)
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Thank you very much for turning this job around so quickly and my kids absolutely love it!!!
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Great Customer Service. delivery on time and good products.
MTS cryostores responded promptly to our request to activate our disaster plan, successfully moving our large pieces of equipment safely to the top floor of the building.
Appalling customer service.No order confirmation.No contact. Packages just arrived without warning.Rude, incompetent staff. Shocking company.
Quick delivery. Excellent customer services. Got a email on day of delivery with a time window of when the driver would arrive. A great service by tool-net.co.uk
Thanks for all your help during our family issues. Nick made a difficult situation very easy by explaining everything and provided me with full support in my divorce.
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