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About us

Clever Connectivity Your Business Can Rely On

This is business internet as it should be. Reliable connectivity, backed by ‘Excellent’ rated customer service, delivered by a provider who really puts you and your business first.
 
We can serve every business address in the UK, so when you check your postcode you will instantly be able to see a snapshot of what is available to you. A call to our team will unlock the full potential and we will give you as much time as you need to get to a no-obligation best possible solution.
With a direct relationship with 10 Tier 1 carriers, we can compare solutions and prices, as we have access to the very best on the market. Our wide range of resiliency and failover solutions and 6 hour fix SLA protects your business from disruption, so you can operate at your best, no matter what. Coupled with our own intelligent solutions software, we deliver immediate, problem-busting, custom solutions to suit every budget.

With a significant national presence, we also manage our own network, so with Giganet onside you can support your customers across the length and breadth of the UK. From SoHos to multi-site corps and whether you’re looking for one service or multiple, there is no need to look anywhere else. When you call us on 0800 107 8888 we will find the ultimate fit for you, and instantly.

Fast, effective, efficient.
 
We are proud to be recognised by our peers in the communication industry. We have won over 30 industry awards in recent years, including the prestigious ‘Overall Fibre Provider of the Year’ at the 2022 Fibre Provider Awards.

As well as winning ‘High Growth Tech Company’ and ‘Employer of the Year’ at the 2022 South Coast Tech Awards, we have been highly commended for awards including ‘Best Rural Fibre Provider’ and ‘Fibre Provider Investment’.

Business FTTP

Giganet's £250m funding means communities in Dorset, Hampshire, Wiltshire & West Sussex will be connected to full fibre broadband

Here at Giganet, we are ready to help boost your connectivity and help you achieve a new level

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Articles/Press Releases

• 08/09/2022 - Giganet acquires Cuckoo in bid to shake up broadband market
  Full fibre specialist extends reach to nine million homes nationwide as it takes consumer favourite Cuckoo under its wing -
• 21/04/2022 - Giganet (formally M12 Solutions) founder Andrew Skipsey steps down
  A year after Giganet secured its £250M funding deal to build its own full fibre network and become key CityFibre and Openreach partners, founder Andrew Skipsey has decided that now is the time to step aside and leave the Senior Management Team led by CEO Jarlath Finnegan, take the business through its next exciting stages of growth and development to achieve its stated aim to become The Best ISP in the UK.
• 05/04/2022 - Giganet unveils new Training Centre to deliver their full fibre future
  UK Internet Service Provider, Giganet has opened its full fibre Training Centre in Whiteley. Boasting a fully recreated home installation environment, the new development is part of a wider strategy to educate all staff on the work they are carrying out.
• 01/04/2022 - Giganet rebrand to Pastanet to launch the UK's fullest fibre broadband service yet…using spaghetti.
  Giganet, an award-winning Internet Service Provider (ISP), has revolutionised its residential broadband service across the UK by switching from traditional fibre optic cabling, made from glass, to wholewheat pasta.
• 22/04/2021 - Giganet Connects 100th Home Customer in Portsmouth
  On Friday, local internet provider, Giganet, installed its 100th home broadband customer in Portsmouth, on the new CityFibre network.
• 12/03/2021 - Giganet connects first portsmouth homes to the new cityfibre network today.
  Local ISP Giganet today connected their first customers in Portsmouth to the brand new CityFibre full fibre network.
• 15/12/2020 - Giganet to launch full fibre Gigabit broadband services in six locations over CityFibre’s networks
  
• 21/10/2020 - Giganet Launches Full Fibre Home Broadband to 3 Million Premises
  UK ISP Giganet has launched full fibre home broadband to 3 million premises across the country.
• 11/06/2020 - Salisbury’s New Fibre Internet Network Ready for Connections
  The much anticipated new Openreach Fibre build in Salisbury is now almost complete.
• 11/06/2020 - Giganet Team Win Business Excellence Award
  We are delighted to announce that we won an award this year’s prestigious Business Excellence Awards.
• 11/06/2020 - Giganet and M12 Shortlisted for Two CRN Awards
  Giganet and our parent company M12 Solutions are delighted to have been selected as finalists for two categories at this years’ CRN Sales and Marketing Awards.
• 11/02/2020 - Giganet Welcomes World & Olympic Cycling Champion Dani Rowe
  We’re extremely pleased to have Dani Rowe MBE as our brand ambassador.
• 11/02/2020 - Why people fear switching ISPs
  Ofcom recently reported that fewer customers are switching Internet Service Providers (ISPs). However, that doesn’t necessarily mean that people are getting a good deal or are happy with their existing providers.
• 20/11/2019 - Gigabit Voucher October Update: 77% Committed
  The Government’s £2,500 Gigabit Voucher Scheme is quickly running out. The latest update from Department for Digital, Culture, Media & Sport (DCMS) indicates that only around 23% of fund remains.
• 20/11/2019 - A Successful Giganet VIP Customer Day 2019
  As a way of saying thank you to our valued customers, providers and partners, we held a customer update day at the stunning INEOS TEAM UK headquarters.
• 06/11/2019 - Giganet’s Biggest Black Friday Offer Gives Customers Up to £748 Off Ultrafast Leased Lines.
  The UK ISP are offering two months free with CityFibre and one month free with Giganet Local Leased Line packages during November.
• 23/09/2019 - Big announcement! New 200Mb/s Leased Line can burst up to 1Gb/s
  Giganet is pioneering SME full-fibre connectivity, and a big contributor for this is our launch partner status with CityFibre.
• 06/08/2019 - What is GPON?
  When it comes to full-fibre broadband, there are effectively two ways that the physical fibre network is delivered, PtP and GPON:
• 06/08/2019 - 5 Ways 5G Will Impact Your Business
  5G, the fifth generation of mobile networks, has been a highly talked about and anticipated technological development over the last couple of years.
• 09/07/2019 - Supporting Portsmouth Foodbank
  This year for Lent, instead of giving something up I decided to do the Trussell Trust’s 40 for 40 challenge. This involves giving 40 pence per day for the duration of Lent and donating it to your local food bank.
• 09/07/2019 - Q1 2019: Networking, Events & Awards (Part 2)
  Earlier, we listed a few of the events we attended in Q1 2019. In part 2, we highlight the rest of the conferences, awards and evenings we’ve been a part of in 2019 so far and our key takeaways from them.
• 09/07/2019 - Our Senior Marketing Executive on Joining M12
  Having come from a telecoms and marketing background, joining M12 Solutions was a natural step for me.
• 08/07/2019 - Giganet’s growth results in major network
  We’re upgrading Giganet’s core network capacity by a factor of 20x in light of the strong customer growth and demands for higher bandwidth connections.
• 08/07/2019 - Fibre-first towns and cities pre-availability checker
  The Giganet website live availability checker now checks whether your home or business is one of the ~500,000 properties that is covered by Openreach’s Fibre-First towns and cities FTTP infrastructure rollout, and that can order an FTTP service within 6-12 months.
• 09/05/2019 - Is it Time to Consider an Alternative ISP for your Business?
  Businesses often believe that by going to one of the larger broadband providers they are likely to receive better service and value for money.
• 08/05/2019 - Q1 2019: Networking,Events & Awards Part 1
  At M12 and Giganet, the local community is a huge part of our business.
• 08/05/2019 - Beginning the Apprentice Journey at M12 Solutions
  Having recently celebrated my one-month anniversary at M12 Solutions, I figured I would look back over my time so far in the company.
• 08/05/2019 - 5 Questions You Should Ask Your New Business Internet Provider
  Internet is mission-critical for businesses today.
• 03/05/2019 - M12’s Giganet & CityFibre Light Up Portsmouth
  Launch event at Spinnaker Tower showcases new fibre in the city.
• 02/05/2019 - Giganet interactive website launched
  M12’s first of its kind website provides leased line pricing within 30 seconds!
• 02/05/2019 - Portsmouth goes Gigabit
  Hampshire based M12 Solutions, under its new connectivity brand name – Giganet – is delighted to announce a new Gigabit full fibre network roll-out for Portsmouth with CityFibre, the UK’s largest alternative provider of full fibre infrastructure.
• 11/04/2019 - Giganet to Offer Best Value Full-Fibre Internet to Over 20,000 Homes and Businesses in Salisbury
  Hampshire-based, M12 Solutions, is leveraging its significant investment in the Salisbury Exchange to provide Full Fibre to the Premises (FTTP) Internet to thousands of homes and businesses in the area.

Brochures

• B2C - Brochure
• Giganet Channel Partners
• Giganet Connect Brochure
• N00913 - Helping Hands Case Study 2022 - Sept 2022
• N00916 - United Learning Case Study 2022

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Latest Reviews

Giganet

Had their 900 mbps since December last year. From flawless installation to solid reliable speeds all has been perfect. All this for £40 a month with a thirty day contract and three months free in fact I haven’t had a bill yet. What more could you ask for!

By Jeffrey Hemingway - 28 June 2023

Giganet

M12, specifically Terri Martin has been outstanding. She is an expert in her field, has made sure she has a great understanding in how our business works. Is extremely efficient (even picking up calls at around 7am / pm) and flexible to our needs. She is friendly to all our staff / volunteers and a great asset to M12.

By Michele - - 08 June 2021

Giganet

We have a VoIP system installed and maintained by M12 and a Giganet Leased Line. We have received a 5 star services from all at M12 and Giganet.

By Tracey Pickering of AHB Tax & Accounts - 24 April 2019

Click here to read all reviews »

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