Company details for Jayex Healthcare

Jayex Healthcare

  • 0208 (Display number) 02088 386 222
International House
36-38 Cornhill
London EC3V 3NG United Kingdom

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About us

Seamlessly create the ultimate patient experience in your waiting room with our complete patient engagement platform, Jayex Connect. We have all the tools needed to boost patient engagement in your GP practice. Access everything via one easy-to-use, cloud based interface, from SMS campaign management to patient self check-in and customisable surveys. Ease the load on practice staff. Our solutions are compatible with EMIS, Vision and TPP SystmOne and are cloud based. We deliver both hardware alongside our leading software solutions. Our sales team can deliver packages tailored to ICS’s, PCN’s and multiple practice sites. Explore our Connect product range below.

Automated Patient Arrivals

Simplify patient arrivals, collect demographic data, and create an inclusive environment with our self-check-in module, Jayex Arrive. Boost staff morale and patient satisfaction.

Use Jayex Arrive on our desk or wall mounted touchscreen or check-in kiosk. Antimicrobial screen protectors can also be provided for increased infection control, as well as web based remote mobile check-in.

Key Features Include:

- Translatable into over 45 languages
- SNOMED coded CT questions
- Customisable arrival rules
- Reduction in queuing and staff queries
- No Microsoft updates required
- Extendable Services – Wayfinding & Surveys
- Confirmation of home address, telephone number and email address

Patient Calling & Digital Signage

Jayex Display provides an easy to use patient calling and digital signage system for your waiting room. Modernise your waiting room experience by fostering a space which shows patients informative, engaging and entertaining health relevant content. Save clinician time with a clear audio and visual patient call on screen.

Key Features Include:

- Save clinician time
- Fully customisable content and playlists
- Single or multiple call support
- Have one or multiple screens
- Extensive media library
- Live news and weather RSS feeds
- Select live streaming, radio & news support channels

Patient Surveys

Jayex Survey can be integrated into your Jayex Arrive check-in touchscreen or kiosk. Effortlessly create custom patient questionnaires, identify trends early and improve patient engagement with our multi-channel survey building tool. Using patient surveys can help in the run up to GMC revalidation, aid in monitoring practice standards against national guidelines, and enable you to improve patient care.

Key Features Include:

- Fully customisable questionnaires
- Tabular and graph reporting
- Email & SMS integration (with Jayex Campaign)
- Exportable reports
- Results by demographic
- Publishable to a range of devices
- Ability to add SNOMED codes to questions

Communications Management

Engage every patient with targeted SMS and email messaging. Communicate healthcare messages that matter and boost patient engagement across SMS and email with our patient communication software. You can manage all of your patient communication needs in one tool and combine with Jayex Surveys to email or text patient surveys for easy, on-the-go completion.

Key Features Include:

- Schedule time-limited campaigns with ease
- Deliver healthcare campaigns straight to patient’s devices
- Remotely manage communications
- Filter patients into targeted segments
- Automated email and SMS patient reminders
- Create custom email and SMS content
- Detailed statistics and reporting

Information & Services

Create a standalone information hub with our Jayex Information and Services module, or integrate into your Jayex Arrive check-in touchscreen or kiosk.

Tackle digital inequalities with access to relevant health webpages. Enhance patient communication by providing key updates such as practice opening times, flu vaccination clinic details and national NHS updates, with minimal effort from clinicians.

Key Features Include:

- options of adding free text, tables, media & URL links
- access to extensive Jayex health content library
- foster increased engagement with all practice services
- improve health care literacy
- tackles digital inequalities
- allows appointment booking or patient registration digitally

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