UTN Training retains Matrix Standard Accreditation
25 January 2018
UTN Training is one of two training divisions within AFI and both were the first to gain Matrix Standard Accreditation within working at height and health & safety sectors and have now retained the accreditation or four years running.In order to retain the accreditation, UTN Training was assessed in four areas of operation which were leadership and management, resources, service delivery and continuous quality improvement.
Training Division Managing Director Matt Scott said;
“Customers are increasingly looking for training providers that meet their due diligence checks. They want to be sure that the people that they are dealing with are proficient, professional, current and customer focused. The external accreditation proves that we meet this criteria, and it also instills confidence in the customer that they are dealing with an operation that has been through a very in-depth assessment.”
The reaccreditation report for the Matrix Standard listed the training division’s strengths as being staff development, overcoming barriers that learners may have, the effectiveness of the sign up and induction process, and the industry knowledge of the tutors and assessors.
The report said that some learners had been apprehensive about attending a training course but had been put at ease. A typical comment from a learner was: “I don’t do classrooms normally, but I didn’t have any fears about coming back for day 2.”
UTN Training provides working at height and safety and skills training at 30 locations throughout the UK to over 25,000 delegates each year with a 98% pass rate.