The Approved Business review system is based on honesty and impartiality. These reviews are written and submitted by real people, which we believe will help businesses and customers to buy with confidence from the reviewed company.
The support team was very helpful. They were very nice and explained each and everything very clearly. They answered all my questions.
I was looking for an EPOS system to my retail store and one day my friend referred me to EPOS Direct, I called to those people and inquired about the product. They told that they will give a demo and can book the system only if I like. They came and gave a demo after that I have decided to go with them which was a good decision.
I had an issue with the till system as I am unable to access some of the features. I called to the support team and they quickly responded and sorted my issues.
I was extremely overwhelmed in search of a POS system. I was lucky to choose EPOS Direct as my EPOS provider. Setting up and implementing my system has been done very quickly. Well done!!!
Wonderful support team…. answered all my questions in a polite manner.
I am very much happy with everything. Features, capabilities are excellent. The most important thing the quality of the product is great and the service is great.
Good online support, the support has been outstanding from team, and I would prefer anyone to have for their business. Even the hardware replacement is also done with ease.
Quick and easy support service and would recommend to help grow your business. Very professional and took us through a thorough process to resolve our problem.
Good product with best price, having all the key features and sales team were absolutely fantastic. After support is the best so far…
The best customer support service I have ever had the pleasure to talk to. They solve the issues very quickly and efficiently.
It was amazing at helping me with the issues I was facing with my till. The support team talked to me in getting things formatted the way I wanted them, and also input them into the system. Brilliant service and my till is now doing the things I want it to, and I know what to do with future inputs.
We had an issue with the scanner, I called to the support and they were extremely helpful and professional in solving the issue in a timely manner.
I have spoke to support team many times to quickly sort my issues in setting the POS systems for my new business. They sorted all the issues quickly and took some time on the phone. Thank you!
Honestly, I am happy with the till system and the customer support the response was immediate. Nothing much to say about because I did not had any bad experience with them.
Quickly solved my issue in no time during peak hours of my business. They understood my frustration and were very polite while replying to me. Thank you!
No need to take care of low running of stocks manually. User friendly POS tracks inventory, pay roll etc…, I’m extremely satisfied with Epos Direct and got within in my budget. Technical team was just a call away with 24/7 support.
The support was outstanding from team, and I would prefer anyone to have for their business. Even the hardware replacement is also done with ease.
I had an issue with my access screen, I called to support and the support guy was very helpful and solved my issue and explained about the issues which I have had. He also sent me some training videos and explained support available in back office.Very helpful and friendly guy, Thank you!
A true professional guy who has given me the best advice. Very knowledgeable and understanding my needs recommended the best POS for my business.Thank you so much!
Point of Sale has user friendly features, intuitive interface and can be used with the greatest of ease. This solution is perfect for my retail store, compatible with any hardware, works online/offline. Integrated inventory management enables real-time control and accurate forecasting to more efficiently manage procurement. The till system also helps us to reward our customers through loyalty programs and discounts.
Support from Epos Direct was very helpful. They have answered all of my questions, we switched to EPOS Direct to help our customers with quick service and also accept all type of payments. It has been a smooth journey so far and I would recommend this product.
EPOS Direct provided me with excellent service right from my initial queries till the system has been delivered and installed. They have given me very valuable information which helped me to find the right EPOS which can serve all my needs. The training session was excellent giving me and my staff a complete knowledge about the system. They kept me updating regarding delivery and set up once the decision has been made to go with EPOS Direct. I refer to my friends to go with EPOS Direct.
We ordered till system from Epos Direct a few days ago. The technical support we have received was very much satisfied. The support team has good knowledge about the system and is very helpful in setting up the new System. Thank you! Highly recommend Epos Direct!
This system is so easy to set up and the training process was so simple. It allowed me to keep track of inventory and also hold bartenders accountable for their money.
24/7 online supports helps me in resolving my issues. I am very much satisfied with the support I have got from the technical support team in resolving my issues. They respond quickly and stay connected until the issues are resolved. It’s the passion of the people working there to help out. The EPOS Direct with great product and support made them a leading brand.
I spoke to customer support team on the phone today and just want to say how helpful they were. The support team member was very patient to make me understand completely. He went above and beyond to help me. He even followed it up by sending an email with clear instructions. Excellent customer support. Thanks!
I received an amazing service and the gentleman who was training me, made it so easy for me to learn and he worked around my schedule. It was an amazing training session. Thank you for your help and support.
Incredibly helpful service today. He helped me to try and fix the issues we were facing in installing the terminal. The support guy talked with us in a friendly, clear and concise manner. Brilliant customer service. Thank you!
Incredible support service from Epos Direct team. I’ve been associated with them over 5 years and satisfied. The perfect service over the phone, they are exceptional and provide ultimate level of service. They reply within minutes and sort out the issues in quick time. I can honestly say this review is for the support team, The support team fully deserves the praise. Committed, technically smart, customer. Service exceptional.
The support guy was so helpful & guided me through setting up my till system. He was so patient & professional in dealing the customers!
So far so good, the system is working fine. My trainer was fantastic as she was caring and had lots of patience with good knowledge.
Great product and service all around. The people in Epos Direct are professional and answered all my questions. They have really very good knowledge over the product and have good patience in listening and solving the issues. Will definitely recommend this product to others.
I have an epos system already using in my store and looking to buy another for my another store. I am very much satisfied with Epos Direct and decided to go with it, my implementation manager from the start, what a gem he has been, very polite and patient and more so knowledgeable, i have learned so much from him which i will pass on to other management in my stores, if anyone is thinking of upgrading or looking a new Epos system then look no further and upgrade to Epos Direct.
Brilliant support, for integrating our PDQs into EPOS system, was top notch. It was a personable approach was a nice touch, with what could've been an otherwise dry experience :)
It has been an amazing support for me during the installation process of our new till system. Nothing is too much trouble, the technical guy was always patient and understanding, a real asset to the team.
During busy time with thousands of restaurants and takeaways preparing to reopen on the 4th July 2020, customer support executive went over and above and resolved the issue quickly. As a small restaurant, this kind of support is invaluable in the current time.
From the time of purchasing till, setting up and training everything was brilliant. The complete team was helpful and patient to my satisfaction.
Amazing customer support as they took remote connection to solve my issue and very patient with me. Thank you for the best support ever!
Very much satisfied with prompt call back from the support team and took time to make sure everything was set up in time to get ready for service.
Johnson was excellent with the way he handled my issue. He listened and resolved my issue in quick time. Johnson handled the situation really well - Well done.