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Smye-Rumsby Ltd

10 )

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123 Snargate Street, Dover, Kent, CT17 9AP, United Kingdom

Smye Rumsby Ltd has been supplying high quality electronic products for more than 60 years. We specialise in radio communication offering UK customers radio communication products from simple walkie talkie’s to the latest high-tech handheld two way radios. Brands include Hytera, Motorola, Icom, Kenwood, Vertex, and Entel.

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The Approved Business review system is based on honesty and impartiality. These reviews are written and submitted by real people, which we believe will help businesses and customers to buy with confidence from the reviewed company.

Latest Reviews

These body worn cameras have proven invaluable in the short time that we have been using them. The cameras not only provide proof of scheduled patrols, they offer a visual deterrent against any antisocial behavior. They are an essential ‘extra pair of eyes’ and provide undisputable evidence of behaviour and conduct directed towards my security team in potentially volatile situations.

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Smye Rumsby provided an excellent service right from the first consultation. They listened to our needs and the needs of our business and designed a system to meet those requirements and budget. Full site coverage is now achieved providing crystal clear communications throughout the entire site. Critically, the battery life of the radios has been extended hugely. We now be assuranced that if any of our team require immediate assistance, instant, clear and reliable communications are at their fingers tips.

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We’re very pleased with the new radios, We have good transmission, noise cancellation and excellent coverage, but most importantly, our communications are encrypted which is hugely important to the organisation. We’re looking to extend DPAC out to further parts of the Dover area with confidence that we’ll be able to communicate safely and clearly, and help our members prevent crime.

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With The War and Peace Revival being the world’s largest military vehicle show, our event site is the size of a small town. In order to embrace the local community we strive to utilise local companies for our supplies and equipment hire. I chose Smye-Rumsby as our preferred supplier because of their friendly professional approach, willingness to listen and knowledge of products which enabled them to suggest a suitable type of equipment. Smye Rumsby even loaned me some equipment to check to see if it was suitable for the geographical layout of our site. With Smye Rumsby being only a few miles away I was assured that should it be needed, additional or replacement equipment could be delivered in no time at all. As on-site communications official for The War and Peace Revival I felt confident knowing Smye-Rumsby was just at the other end of the phone.Paul Shea

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I was very pleased with the results of the trial. Seeing it working re-assured me that on the day, we would have the communication system that we needed. Smye-Rumsby have been fabulous and couldn’t do enough for us

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Both myself and my staff are delighted with the new Hytera radios. Their compact and stylish design makes for easy carrying and general day-to-day use. These radios are extremely user-friendly! Originally, we were using headsets with boom mics, but we have now reverted to using Hytera ‘D’ shape earpieces with in-line PTT (push-to-talk). They prove much more discrete than the previous equipment and far less cumbersome. With the support given by Smye-Rumsby we now have a radio communication system that not only meets all expectations but enables all operational staff to be assured of achieving maximum site coverage.

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The experience and expertise of Smye Rumsby and their commitment to meeting our needs ensures we get maximum benefit from our MOTOTRBO radios and the TrboNET software package. Our radios have become far more than a communications tool. During the 6 month period since installation we are still finding areas during the day-to-day management of the site and its facilities that the radios are making a positive impact on. Couple this with the after sales service and support that Smye Rumsby offer, we are nothing but impressed with this systems user friendliness, functionality and Smye Rumsby’s professionalism.

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From the first meeting all the way through to commissioning, Smye Rumsby worked hard to exceed our expectations. Notably the planning, spreadsheet and user guides have been invaluable to our teams on site. Our radios work brilliantly and black spots around site have been eliminated. The whole team have shown nothing but enthusiasm towards the new radios and the added functions they now have available to them. Our Experience working with Smye Rumsby Limited has been excellent and we would not hesitate to recommend Smye Rumsby to anyone looking to upgrade their radio communication system.

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We are extremely pleased with both the equipment and service we have received from Smye-Rumsby. The whole process from our initial enquiry to delivery of the equipment was faultless.

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In 2010 I took over as Security Manager and quickly realised that the current installation was not up to the job. The black-spots on the site had serious safety implications for our security staff; we were aware of people using handheld scanners to monitor the traffic on a regular basis, having serious security implications; and the range of users on the channel made conversations difficult. With Smye Rumsby we embarked on a digital up-grade firstly with our main site. This allowed our security team to operate on a separate secure digital channel, with enhanced features such as: · GPS tracking to assist our Control Room team dispatch the nearest Security Officer to an incoming incident. · If staff are in difficulty they can raise the alarm on their radio at the ‘touch of a button’, with the GPS allowing a speedy and co-ordinated response. · Private call and radio text messaging features cut down on general traffic and allow sensitive information to be relayed to those who really need to know. · The coverage and clarity of the digital frequency means there are no radio black spots on site, and allow radio communication for local off site activities as well. Through future-proofing technology with Smye Rumsby, in 2011 we linked our main site and secondary site through an IP radio link. This meant our colleagues some 30 miles away could draw on the benefits we experienced. The link allows the operational staff to communicate both locally with each other, or at the touch of a button connect with colleagues and co-ordinate cross site activities. This has proved invaluable for our multi-site operation and means that staff – no matter which end of the county they are – can instantly communicate with our central control. We have a number of other projects in the pipeline to further upgrade and roll out radio communication enhancements, and with the technical guidance, professionalism, attention to detail and speedy response we have received from Smye Rumsby we’re confident of a smooth successful operation.

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