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Whitmore's Timber Co Ltd

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Avoid!!!, I ordered over £500 of Oak architrave for our hallway to be fitted by our joiner while away on holiday, on our return we are told that the wood is in a terrible state due to cutting! (saw blade ripples on all lengths) split wood and splinters all over, also items missing from order, I was called back as they were out of stock of the architrave but had skirting in stock and for more money would cut this to size. As we needed this urgently we agreed with Elliott as long as we could have the off cuts which was ok but these never arrived! after calling to complain today Richard told me he would just get my order to hand and call me straight back (9:30 AM) I had to call back at 3:50 PM to be told that due to not being reported as per their terms and conditions they are not willing to help me. Really disappointed with everything about my experience with this company and their lack of care about poor products and unhappy customers!

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My son is at college and has to have good quality hardwood to make furniture. This place was the best by far for both price and quality of kiln-dried Ash planed and cut to size. Everything was done over the phone and prepared in advance so all we had to do was turn up and collect which was very smooth. Great service I can only assume a good price as I can't find better and the quality looks amazing.

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