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Excel Trailers Ltd

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Had to spend £17,500 having the vehicle rebuilt. Main struts cut through and not re fixed or reinforced. New hatch was not attached the vehicle at all. Electric cables were domestic quality (Household Twin and Earth) and not commercial wiring. We had to replace all this with Artic Blue Automotive Flex cable. Gas ventilation was directed into the kitchen area not through the floor as gas is heavier than air. There was thermal layer between the ceiling and vehicle roof, so water gathered and started pouring through joints water also leaked into the fuse box. Mold and damp became a continued issue.We have had a private independent inspection. The vehicle was too heavy and not road worthy after it had been converted. They said if we had been hit from behind in a shunt the vehicle had no integrity and would have potentially folded in half. The keys were taken off us as the vehicle was deemed as dangerous and non-roadworthy. We are a charity; this has been extremely distressing for us.They ignored our legal letters. We are in contact with Trading Standards.