Improving Delivery Accuracy Across the Supply Chain

In many retail, warehouse, and distribution operations, deliveries are often receipted based on supplier documentation, with limited time available to fully validate stock at the point of arrival. While this helps keep operations moving, discrepancies can sometimes go unnoticed until much later in the supply chain.

Good Faith Receiving is a process designed to independently verify deliveries after receipt, helping businesses identify discrepancies between shipped and received stock while avoiding the operational delays that can come with checking every delivery line-by-line at the point of arrival.

By introducing additional visibility at the delivery stage, businesses can gain a clearer understanding of where issues may be occurring across the supply chain — whether through picking errors, dispatch inaccuracies, transit issues, or receipting processes.

The approach provides benefits for both customers and suppliers.

For Customers

• Improved inventory accuracy and stock visibility
• Reduced time spent investigating delivery discrepancies and claims
• Less operational disruption for store and warehouse teams
• Faster receipting processes while maintaining supply chain control
• Better confidence in inventory data and replenishment decisions

For Suppliers

• Increased transparency and accountability across deliveries
• Faster identification of recurring issues or process gaps
• Reduced disputes, queries, and claims handling time
• Improved service levels and stronger customer relationships

By reducing the time teams spend manually checking deliveries and resolving discrepancies later, Good Faith Receiving supports a more efficient and collaborative supply chain process for all parties involved.

Watch the Video https://www.rgis.co.uk/supply-chain/good-faith-receiving/?utm_source=Approved+Business&utm_medium=GFR+Vid&utm_campaign=Approved+Business