Nextday Catering

AVOID AT ALL COSTS - SCAMMERS
Another client to add to this list, we are a small business, ordered hundreds of pounds worth of stock, ordered and paid for next day delivery and nothing arrived. Finally got an email back about 3 weeks, later from David saying 'Leave it with me, ill sort' and months later still nothing. This business needs to be shut down, they are clearly operating from scamming people.

we placed an order with this company online on a 5-7 working day delivery we still have not recieved these items we have tried calling the numbers on website and in google and all say have dialled incorrect number, go on the live chat and they can’t help with any of our concerns they tell us to call or email, we’ve called the number they gave us numerous times which always says person you are trying to reach is unavailable, we have emailed all departments and had no reply
we are waiting for these items to open our cafe, we can’t even get hold of anyone to cancel our order to get refund to order from somewhere else

TERRIBLE COMPANY - BEWARE!! Placed an order yesterday within the timeframe for next day delivery and paid £25 plus VAT extra for next day and it hasn’t been delivered. We have tried many many times during the day to contact the company by phone which no one answers and by email where no one has responded. I am not sure if this is a scam company but I would never order from them again. Beware. My order number for verification is 3119386386493.

Ordered a ice machine from them, arrived 3 weeks later, then after 2 months stopped working, had followed the instructions on the website and send them all necessary information and trying everything possible to contact them all unsuccessful..after 1 months someone answered asking me to get my own engineer to provide them with whatever is wrong with the machine because the warranty doesn''t seem to cover the item I bought from them,.basically they give you a warranty only until you have paid..

Do not buy from this company!!!!!!! Item gets delivered damaged and they do not give a shit! Take your money and then ignore all attempts you make to communicate with them. Rogue company!!!!!!!

Awful awful Company - avoid at all costs. Adexa scamsters posing as Nextdaycatering

So I was adamant that my new commercial kitchen appliances were not from the other awful company Adexa whom I’d had previous terrible dealings with, and so found the items I needed from these guys.

Price was decent, but to my horror the products that were marked to me for delivery where Adexa products. So i emailed and called to cancel. This was ignored and they still tried to deliver my items which I declined delivery. Now they are taking 25% off both items which is over £1400 for both orders for restocking even though I emailed to cancel prior to delivery.

Now 3 weeks on you can’t get through to them on the phone and when you do, you get a Kim, Pamela or Kirsty and god knows who else that would speak like they have just got out of bed on the other end of the line, being super unhelpful!!! Not!!

I’m still waiting for me refund and will now probably have to go legal or through my bank.

Stay away from these thieves. Totally dodgy company who are obviously the same owners as Adexa.

Shameful that people like this can trade and sleep at night.

Get them closed down by not ordering.

Shocking Customer Service!
Purchased a very expensive Rational Oven and Stand, at a cost of £7k ++ expecting a speedy delivery, given the name of the company ''next day catering'', more like next week, month or never! I was informed the item was in stock and I made it very clear I needed a specific type of model, single phase electricity not 3 Phase. I communicated this via the order form, email and a telephone conversation. This additional info fell on deaf ears, as the first delivery, which arrived 6 days later, not next day, was incorrect, they sent a 3 phase oven, which I only found out about, after spending quite some time unpacking it. Even though this was Next Day Caterings mistake, I was told I had to re-pack it and have it ready for a courier. Getting that courier organised was also a painful experience, I won''t bore you with the details, lets just say it took several days of back and forth; and many attempts to get through to their shocking customer services team, who never seem to answer their calls! Point to note, the oven was advertised with a starter pack worth £250, which never arrived with the first oven order. The 2nd oven arrived several days later (i don''t live near or work at the unit, so I''m having to make special trips 1.5 hr round trips and take time off work!!), anyway, 2nd oven arrives, 1. without the starter pack, 2. without the detergent and 3 MOST IMPORTANT, without the necessary pipes, which means the oven couldn''t even be used. I was promised the starter pack, pipes, manual and detergent would arrive today, but they didn''t. The shocking customer service haven''t picked up any calls, I''ve called about 6 times and emailed 3 times, even emailed the CEO...... tumbleweed!! I''ve spent £7k+ on a piece of kit I can''t use, because Next Day Catering are completely inept and doing the basics of ordering from a supplier and tracking that order and providing a semi decent level of service to their customers. I needed the oven last week and it''s now looking like my opening date of my cafe will be delayed, which is going to be very costly as I''ve spent a small fortune on advertising etc. I would strongly suggest you find another company to provide your commerical kitchen appliances, because Next Day Catering are not up to the job, far from it.