VoIP Services Features

VoIP Services Features

Our single and multi user hosted VoIP services have a wonderful array of features already included as standard for Call Management and Call Routing. Please find below some of the most commonly used features and tools:
Call Routing Management
Call Groups, Hunt Groups and Follow Me − allow groups of people to receive incoming calls at the same time or in sequence. Irrespective of whether receiving calls to VoIP devices, landlines and mobiles
Voice Menus, Call Attendant, IVR and Auto Attendant − press 1 for X, and 2 for Y, etc. to connect to groups or individuals or to hear extended options
Time of Day Routing and Time Diaries − route calls to staff or groups dependant on times of the day and staff availability
Date or Calendar Based Routing − route calls to staff or groups dependent on the calendar date and public holidays
Caller ID Based Routing − route calls to users and groups dependent on the callers full or partial caller ID
Call Forwarding and Call Divert − send calls to existing landlines and mobiles anywhere in the world. Divert to BT, Vodafone, TalkTalk, Virgin and all other telecoms service provider.
Store Preconfigured call routes − create a library of call routes for use in the system and apply them as required.
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Callsure Numbers

36 Duncroft, Windsor, Berkshire, SL4 4HH, United Kingdom

Callsure Numbers are leading specialists in number porting solutions that are designed to keep existing phone numbers, reduce current phone charges and convert fax lines to a fax to email service that has benefitted hundreds of clients across the UK. Our unique and innovative business services include a vast array of telephone features, some of which include call queues, call forwarding, PIN access routing, calendar based routing, call transfer, multi-desk support, call recording, voicemail, music on hold, divert destinations, time of day routing, call barring and many more.