Software Support

Document Management, along with terms like Content Management, and Content Services oftware describes the systems for storing, managing and sharing business information. This could include documents, data, and other content from a range of original sources, and the systems used allow your organisation to access and share knowledge and data between departments, streamling business processes and aiding decision making.
Once captured, you can store it securely and allow new data to be created from it, distribute it to those with the correct permission, and have greater accessibility when needed. With cloud storage and mobile technology your remote workers and different business locations have access at all times. Content services software also has the advantage of improved security, compliance with regulations such as GDPR and data retention and deletion.

The integration of Generative AI into our solutions has brought significant advancements in functionality.

By now everyone has heard this term, and businesses around the world are scrambling to modernise, digitise and get ahead of their competitors. But what does Digital Transformation actually mean, and more specifically, what does it mean for you?
This is increasingly being referred to as Business Transformation, and for many businesses it will simply mean changing from manual tasks to digitising specific processes − from transitioning to a paperless office, automating customer on-boarding, invoice automation and inbound communications handling, these processes are often put under the banner of the Digital Mailroom. Other businesses will require more of a holistic approach, with both mailroom equipment and software working together as a complete solution. This is where the expertise of Twofold comes in to make your job a lot easier.
As partners with some of the worlds best providers of Enterprise Content Management and Multichannel Capture solutions − OnBase, DocuWare, and Kofax − we are perfectly placed to give you the best fit for your business. When you add in the huge range of mailroom equipment such as folder inserters, letter openers and franking machines, and devices to allow your staff to work from home such as Lexmark multifunction printers you have the complete inbound and outbound solution ready to digitally transform your organisation.