Company details for Aid Call

Aid Call

  • 0167 (Display number) 01670 352 371
Legrand Assisted Living & Healthcare
Cowley Road
Blyth Riverside Business Park
Blyth Northumberland NE24 5TF United Kingdom

View website


About us

Aid Call has been at the forefront of wireless nurse call technology for over 35 years. Our first class knowledge, innovative approach and reputation for delivering reliable, safety critical solutions has clearly positioned us as the leading supplier of wireless nurse call solutions in the UK. We work closely with NHS Trusts, private hospitals and Local Authorities to ensure our systems meet and exceed their constantly changing needs.

Our latest system, the Touchsafe Pro, has been designed with HTM compliance at its heart and is our first system to include user-friendly touch-screens. We have utilised mesh network technology for increased security and provide the option of emergency or cardiac pull stop configurations. This makes the Touchsafe Pro our most advanced system yet.

Its wireless configuration allows for complete flexibility and mobility. Without having to rely on cables and stationary wiring points, installation is quick, undisruptive and is specific to each site. The system can facilitate individual patient requirements, can adapt to change and can be added to over time.

Innovative features and powerful software achieve unrivalled functionality. The system’s bed status monitoring facility streamlines admission and discharge services and our Next-Call-Waiting call point function better coordinates care teams. Improving the speed of call responses and increasing the depth of information available to both staff and management will heighten team performance and support staff in providing the most effective care.

Aid Call systems are programmed to track and record all call information. Details of outgoing calls are stored, including call location and response time, to provide a comprehensive insight into staff activity and performance. This protects you and your staff and is an invaluable audit tool.

We offer a professional team of national technical consultants, as well as in-house engineers available throughout the UK. We provide a full year’s warranty, on-going maintenance support and a 24/7/365 helpline. If you are looking for a wireless solution that offers total patient safety, don’t take the risk, talk to us first.


Articles/Press Releases

  • 20/03/2015 - Introducing The Touchsafe Pro
    Aid Call are proud to announce the release of their newest innovation: The Touchsafe Pro.
  • 21/10/2014 - Cost Effective Nurse Call Systems from Aid Call
    With increasing financial pressures facing the care industry, it has never been more important to get more for your money. Aid Call provide affordable nurse call solutions that do not compromise on security or efficiency and still offer the first class features you would expect.
  • 05/11/2013 - Stress Less with a Nurse Call System from Aid Call
    Aid Call wireless nurse call systems can make life easier and more efficient for your staff and are simple for residents to use too.
  • 05/11/2013 - Aid Call’s Wireless Nurse Call System Offers Greater Flexibility
    Fitting a nurse call system into your care home can be disruptive, time consuming and expensive. However with a wireless system such as Aid Call’s Nurse Call can be installed and updated with minimal disruption to your clients.
  • 05/11/2013 - Aid Call - Effective Nurse Call Systems Tailored To Your Needs
    Wireless systems like Aid Call’s Nurse Call system provide all the functionality and reliability of a hard wired system, but with the added benefit of greater flexibility and functionality.
  • 11/10/2011 - Aid Call - Trusted Technology
    With over thirty years’ experience, Aid Call is the leading supplier of wireless nurse call systems for care homes.
  • 07/02/2011 - Maximising efficiency & value for money
    With financial challenges facing the NHS, Aid Call understand the need to offer more cost effective, flexible, simple and innovative solutions to ensure we can make every penny of your budget go further.
    Further to the acquisition of Age UK’s Aid Call Healthcare division in July we are pleased to confirm that the integration of the business has been completed.
    Aid Call has been at the forefront of wireless nurse call technology for over 30 years. Our first class knowledge, innovative approach and reputation for delivering reliable, safety critical solutions has clearly positioned us as the leading supplier of w
  • 14/09/2010 - Tynetec acquires Aid Call Healthcare
    Tynetec Limited, one of the UK’s leading suppliers of Telecare and remote health equipment has bought the Aid Call Healthcare division.
  • 12/01/2010 - Safety in numbers for nurse call system
    You may not realise it, but your nurse call alarm system may not be as safe and efficient as you think.
  • 13/10/2009 - Aid Call launch new Touchsafe® Nurse Call System
    Aid Call has launched the new Touchsafe® two-way wireless system which could revolutionise Nurse Call communications.
Load more


Social media

Find us on Facebook

YouTube Videos

Connect with Linkedin

Latest Reviews

Aid Call

The implementation of the new Nurse Call system at the Marie Curie Hospice, Newcastle has promoted an effective response for patients and allows staff the ability to refer back and monitor call response times. The transportable handheld devices promote independence with our patients whilst giving staff peace of mind that patients can contact them wherever they are in the building.


Aid Call

We have three nursing homes that have been equipped with nurse call systems that have proved trustworthy and reliable. In addition, the quality of the after sales service has been absolutely brilliant; both in telephone support and engineer call out situations. I have known occasions in the past where we have urgently needed spare parts over a weekend, and Aid Call have taken it upon themselves to personally deliver in their own time. We have recently installed brand new systems in all our homes, nurse call and Reach. All our new systems work very well, and make life much safer for all out clients, and easier for our staff to manage client needs. I commend Aid Call for the reliability of the product and also the extremely high level of after sales support, friendly, personable staff, and the efficiency of the company as a whole. I would highly recommend Aid Call to any company considering the installation of a nurse call system.


Trade Associations

Request Quote

You are likely to receive better quality responses if you enter a detailed description.

Approved Business takes no responsibility for services that are provided by others as a result of you using this service.