Inventas Ltd

In a world that relies on seamless technology to operate smoothly, our IT Helpdesk is the core of everything we do at Inventas. It’s the first point of contact for our clients and the building blocks that support each solution we deliver. Every ticket logged, every issue resolved, and every call answered is part of our commitment to keeping your business running without a hitch.

Ever wish you could have a tech expert keeping an eye on your systems 24/7, fixing issues before they become problems? That’s exactly what Remote Monitoring and Management (RMM) does for your business. It’s like having a team of IT superheroes constantly looking out for your technology—without them needing to be on-site.

Our Hardware Replacement and Repair service ensures your business tech stays in peak condition. Whether it’s a quick fix or a complete overhaul, we’ll make sure you’ve got the reliable, high-performing devices you need to keep things running without a hitch.

For small and medium-sized enterprises (SMEs), technology can be a game-changer—if it’s working well. But when IT problems arise, they can disrupt operations, frustrate your team and eat into your bottom line. SME IT Support is a valuable solution for businesses facing IT challenges without an in-house team.

Running a business is hard enough without having to worry about IT issues slowing you down. That’s where an IT audit comes in. We offer several types of audits to ensure your systems are running smoothly, securely and efficiently.

If you need help upgrading your systems, moving to the cloud or streamlining operations, you’ve come to the right place! We offer IT project management services to help your business thrive in today’s fast-paced world.

We can help out with your initial assessment, software/infrastructure recommendations, implementation and support.            

IT Backup solutions are a way to protect your important files and data by making a copy that you can use if something goes wrong. Think of it as a safety net for your digital world.Imagine you’re working on a project, and suddenly your computer crashes or a file gets accidentally deleted. Without a backup, that data could be lost forever. Backup solutions prevent this by creating a duplicate of your files and storing it in a secure location, so you can recover them easily if needed.            

Disaster Recovery (DR) is a plan to help businesses bounce back quickly when something major goes wrong, like a cyberattack, a power outage, or a natural disaster. It’s about getting your systems and data back up and running so your business can continue operating smoothly. Disaster recovery solutions help you to organise, guide you through and implement your DR plan should the worst happen.Imagine you own a business and one day, the servers crash or there’s a flood that damages your computers. Without a disaster recovery plan, you might lose important data, face long downtime, or struggle to get everything working again.            

A Business Continuity plan helps a company keep running smoothly, even when something unexpected happens—like a power outage, a cyberattack or a natural disaster. It’s all about making sure your business can still operate and serve customers, no matter what challenges come your way.Think of business continuity as a backup plan for your entire business, not just your computers. If something disrupts your operations, the plan outlines how to keep essential parts of your business going, so you don’t lose time, money or customers.            

Anti-virus protection is software designed to keep your computer and data safe from harmful programs (viruses) that can damage your system, steal your information or cause all sorts of problems. Anti-virus for business ensures that your important hardware and data stay secure even with multiple employees across multiple devices.Anti-virus software acts like a shield, constantly scanning your computer to block or remove these harmful programs before they can do any damage. Trust Inventas to manage your Anti-virus protection to ensure that the correct measures are in place for your business.            

Phishing protection is a way to safeguard your business and personal information from online scams where cybercriminals try to trick you into giving away sensitive data—like passwords, credit card numbers or access to your accounts.Imagine phishing like a scammer pretending to be someone you trust. They might send you an email that looks like it’s from your bank or a message that seems to be from a co-worker, but it’s actually a fake. If you click on a link or provide your details, scammers can steal your information or infect your computer with harmful software.            

An IT risk assessment is a process businesses use to identify potential problems or threats that could impact their operations. It’s like looking ahead to spot dangers before they happen, so you can take steps to prevent or minimise the damage.Imagine you’re planning a road trip. A risk assessment would be like checking your car for issues, planning for bad weather, and making sure you have a spare tyre—so if something goes wrong, you’re ready. For businesses, this means looking at what could go wrong (like IT failures, data breaches, or power outages) and figuring out how to deal with it.            

A vulnerability assessment is a process that helps identify weaknesses in your system, network, or applications that could be exploited by hackers or cause security issues. It’s like a thorough check-up for your business’s security, looking for any gaps that could let bad actors in.Just like you might have regular health check-ups to spot any problems before they become serious, a vulnerability assessment helps ensure your IT systems are secure and protected from potential threats.            

Penetration testing, also known as a “pen test,” is a controlled, simulated cyberattack on your systems to test how secure they really are. Penetration testing services take advantage of professional skills to simulate a cyber attack so you can fix the vulnerabilities before the bad guys do.These tests are designed to mimic real-life attacks, so you can see how your systems would stand up against a cyber attack.            

Dark web monitoring services help you monitor the dark web for any of your sensitive information—like personal data, login details, or business credentials—that may have been stolen or exposed by cyber criminals. The dark web is a hidden part of the internet where illegal activities, including data selling and hacking, take place.Think of it like a secret marketplace where criminals trade stolen data. Dark web monitoring helps you find out if your personal or business information is being sold or used without your permission. The sooner you know about it, the quicker you can take action to protect yourself.            

Privilege Access Management (PAM) is a way to control and monitor who has special access to sensitive or critical systems and data in your business. It ensures that only the right people—those with the appropriate permissions—can access important information or perform high-level actions, like installing software or viewing private company data.Think of it like a security system for the most important rooms in your business. You wouldn’t want just anyone to have a master key to your office, right? Similarly, in the digital world, PAM ensures that only trusted and authorised employees have access to sensitive or high-risk areas, like financial data or system controls.            

The Cyber Essential Certifications are trusted, Government-supported programs designed to safeguard businesses of all sizes from a wide variety of common cyber threats. Cyber-attacks can strike suddenly and have devastating effects, potentially bringing a business to its knees. There are two certifications, Cyber Essentials and Cyber Essentials Plus, with Cyber Essentials Plus including a technical audit of IT systems to verify the correct measures are in place.To better protect its clients and strengthen security across the board, Inventas has earned Cyber Essentials Plus certification.            

Your All-in-One Productivity Suite

Imagine having all the tools you need to work, communicate and collaborate, all in one place. That’s what Microsoft 365 can deliver for your Business. It’s like having a complete toolkit for businesses, packed with powerful applications and services that help you get things done efficiently and securely.            

The Backbone of Your Digital Workspace

Think of Microsoft SharePoint as the foundation of your digital workspace. It’s a robust platform that helps you manage content, collaborate with your team and streamline your business processes, all in one place.            

Empowering Your Business with Custom Solutions

Power Apps is like having a magic wand for your business processes. It allows you to create custom apps that solve your unique challenges, without needing to be a coding wizard.            

Revolutionise Your Communication

Microsoft Teams Voice transforms the way your business communicates, integrating voice calling into Microsoft Teams for a seamless, all-in-one communication solution.            

Elevate Your Skills for the Digital Age

Cloud Training is your gateway to mastering the tools and technologies that drive modern business. Our comprehensive training programs are designed to help you and your team harness the full potential of cloud computing.            

Inventas’ managed cyber security services provide your business with multiple layers of protection. Think of it like locking your doors at night—cyber security does the same for your computers, networks, and data. Without the right safeguards in place, sensitive information such as passwords, financial records, or customer details could be exposed to theft or misuse.

Our IT Support Services are built to keep your business running without disruption. From fixing day-to-day issues to proactive monitoring and maintenance, we work to reduce downtime and keep your team productive. Whether you need fast help with technical problems or a full IT strategy, our experts deliver reliable, responsive support tailored to your needs. Think of us as an extension of your team—managing your technology so you can focus on what matters most.