Live Answer Services and Call Receptionist Services
Have a real person answering calls in your company name with our live answer services and call receptionist services. Our system allows you to divert calls to an external company when you are too many calls and when are closed.
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Other Products and Services from Callsure Numbers
Voice Prompts, Hold Music and Announcements
Many of our customers enhance their phone system making extensive use of voice prompts and audio files.
They make an important contribution to callers first impression of your business and are vital in many cases to help navigation. We can put you in touch with a professional voice artist who can create any type of voice prompt or audio file.
Our VoIP phone systems allow voice prompts and audio files to be used in the following places:
initial welcome message and greetings
voice menus and options
call hold (with and without background music)
call whisper and caller announcement
company daytime and personal voicemail
company out of hours and holiday voicemail
play audio message mid-call to caller
department welcome message and greeting
marketing messages (with and without background music)
informational messages for opening hours and holidays
They make an important contribution to callers first impression of your business and are vital in many cases to help navigation. We can put you in touch with a professional voice artist who can create any type of voice prompt or audio file.
Our VoIP phone systems allow voice prompts and audio files to be used in the following places:
initial welcome message and greetings
voice menus and options
call hold (with and without background music)
call whisper and caller announcement
company daytime and personal voicemail
company out of hours and holiday voicemail
play audio message mid-call to caller
department welcome message and greeting
marketing messages (with and without background music)
informational messages for opening hours and holidays
VoIP Services Features
Our single and multi user hosted VoIP services have a wonderful array of features already included as standard for Call Management and Call Routing. Please find below some of the most commonly used features and tools:
Call Routing Management
Call Groups, Hunt Groups and Follow Me − allow groups of people to receive incoming calls at the same time or in sequence. Irrespective of whether receiving calls to VoIP devices, landlines and mobiles
Voice Menus, Call Attendant, IVR and Auto Attendant − press 1 for X, and 2 for Y, etc. to connect to groups or individuals or to hear extended options
Time of Day Routing and Time Diaries − route calls to staff or groups dependant on times of the day and staff availability
Date or Calendar Based Routing − route calls to staff or groups dependent on the calendar date and public holidays
Caller ID Based Routing − route calls to users and groups dependent on the callers full or partial caller ID
Call Forwarding and Call Divert − send calls to existing landlines and mobiles anywhere in the world. Divert to BT, Vodafone, TalkTalk, Virgin and all other telecoms service provider.
Store Preconfigured call routes − create a library of call routes for use in the system and apply them as required.
Call Routing Management
Call Groups, Hunt Groups and Follow Me − allow groups of people to receive incoming calls at the same time or in sequence. Irrespective of whether receiving calls to VoIP devices, landlines and mobiles
Voice Menus, Call Attendant, IVR and Auto Attendant − press 1 for X, and 2 for Y, etc. to connect to groups or individuals or to hear extended options
Time of Day Routing and Time Diaries − route calls to staff or groups dependant on times of the day and staff availability
Date or Calendar Based Routing − route calls to staff or groups dependent on the calendar date and public holidays
Caller ID Based Routing − route calls to users and groups dependent on the callers full or partial caller ID
Call Forwarding and Call Divert − send calls to existing landlines and mobiles anywhere in the world. Divert to BT, Vodafone, TalkTalk, Virgin and all other telecoms service provider.
Store Preconfigured call routes − create a library of call routes for use in the system and apply them as required.
Business Broadband Services
You can buy business broadband services from us and there are four types of that we offer: FTTC, ADSL, FTTP and leased lines. The slowest is ADSL and is only used when the other two are unavailable.
Callsure Numbers
36 Duncroft, Windsor, Berkshire, SL4 4HH, United Kingdom
Callsure Numbers are leading specialists in number porting solutions that are designed to keep existing phone numbers, reduce current phone charges and convert fax lines to a fax to email service that has benefitted hundreds of clients across the UK. Our unique and innovative business services include a vast array of telephone features, some of which include call queues, call forwarding, PIN access routing, calendar based routing, call transfer, multi-desk support, call recording, voicemail, music on hold, divert destinations, time of day routing, call barring and many more.