Claims Management

Twofold name the majority of the UK’s leading insurance companies as customers. Our solutions have allowed our customers to automate and control their claims handling process.
From the initiation of the claim we can manage the case in our award winning software or feed your existing claims handling system with incoming documents and data as they arrive into your traditional and digital mailrooms.
An insurance company is full of moving parts. From claims processing to customer service and accounting, time is of the essence. Demands that policy holders place on insurance companies all come down to that: how fast can you process my claim, how fast can you answer my question, how fast can you quote me a new rate, how fast can you make me happy.

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Other Products and Services from Twofold Ltd

Address Printers

Twofold Ltd’s envelope and address printers not only apply names and addresses quickly, they also overprint envelopes with eye-catching marketing messages and imagery − greatly increasing the chances of your mail being noticed, opened, and acted upon.
You can purchase outright, or lease your envelope printer, and we also provide maintenance for a range of packaging printers. Using the latest Memjet ink technology, you can print full colour marketing messages directly on your outgoing mail − and can personalise for each piece, increasing the chances that it will be opened. With FlexMail variable data printing software, you can get the most from your address printer − this user-friendly software has an intuitive user interface incorporating ribbons, tooltips, context-sensitive help, and wizards that take users through more complex tasks.

Generative AI

The integration of Generative AI into our solutions has brought significant advancements in functionality.

Software Support

We provide software support, upgrades and the deployment of new functionality for Tungsten Automation, DocuWare and Hyland OnBase solutions.

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Twofold Ltd

77 Milford Road, Reading, Berkshire, RG1 8LG, United Kingdom

Twofold Ltd specialise in a variety of document-related solutions that are utilised across a vast array of applications. We offer document management, document capture, robotic process automation, digital transformation, digital mailroom, outsourced mail services, scanners, envelopes, folder inserters, pressure sealers, multifunction printers, address printers, paper folders, franking machines, letter openers and more. Whether our clients are looking for business software or mailroom equipment, we as a company are more than happy to help.

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