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Soft Touch Water Softeners Ltd
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Water Softeners
So you have decided your home or business would benefit from a water softener, but searching for information, prices, makes and models on the internet can be tiresome and in a lot of cases, misleading, so, let us help! At Soft Touch Water Softeners Ltd in Faversham, Kent we believe in the personal touch. For the price of “a cup of tea” we will come to you at a time that suits you and offer any advice required, but please don’t expect a Dragons’ Den style presentation, we prefer to talk with you rather than at you.
We’ll get to know and understand your needs and budget and offer our advice on the most appropriate softeners for you. We work with leading brands including Harvey Water Softeners, so you can rest assured you’ll be getting a quality product. We offer a supply and fit service and we offer great aftercare too, ensuring your water softener remains in great condition and lasts for years to come. Below is a breakdown of the different types of softeners we supply and install. Read the benefits of water softeners, and to find out more, or to request a quote, just give us a call.

Twin Cylinder Softeners
Twin cylinder softeners are able to soften water even when regenerating, therefore they offer fantastic value and provide constant soft water no matter how much water you use. We work with leading brands in the market, and can offer a range of water softeners dependent on your needs such as your water usage, as well as your budget.

Minimax Innova 5th Generation
- Only available through ELITE HARVEY DEALERS
- Cabinet made from 62% recycled plastic
- 5th Generation
- 10 year parts warranty
- Lighter curved mini block salt
- Twin cylinder
- Non electric
- Advance automatic metering
- No programming
- Only regenerates when necessary
- Mini Curved Salt
- Effortless front loading system
- Faster regeneration
- Can be moved from home to home
- Unlimited soft water
- One size fits all
- Our most efficient softener

M3 Minimax
- Twin cylinder
- Non electric
- Advance automatic metering
- No programming
- Only regenerates when necessary
- Block salt
- Effortless front loading system
- Faster regeneration
- Can be moved from home to home
- Unlimited soft water
- One size fits all
- Our most efficient softener

Minimax Major
- Twin cylinder
- Ideal for the larger home or business
- Non electric
- Advance automatic metering
- No programming
- Only regenerates when necessary
- Block or Tablet Salt
- Faster regeneration
- Can be moved from home to home
- Unlimited soft water
- One size fits all
- Our most efficient softener

Single cylinder Digital Meter Softeners
Digital meter softeners use a water meter system which allows the softener to know when it would need to regenerate.

Micro 368 Meter Controlled - 4L
- Single cylinder 4 Litre
- 240v electric
- Meter controlled regeneration
- Curved or tablet salt
- Can be moved from home to home
- Simple to use valve control
- Low profile valve design
- Single occupancy households
- Individual commercial appliances
- Our most compact Softener

Nexus Meter Controlled Range
The Nexus range of water softeners are great value, easy to use and economical to run. The compact designs and choice of battery or mains power offer a variety of installation options. All Nexus water softeners are made in Britain, and can be adjusted to the exact hardness level of the water in your local area, making it efficient and saving you money compared to other comparable softeners available.

Coral 10l Time Controlled
- Programming for up to 4 people
- Single cylinder
- 240v Mains powered
- Time controlled regeneration
- Block or tablet salt
- Can be moved from home to home
- Simple to use valve control

A Range of Weatherproof Exterior Cabinets for your Water Softener
Where your water softener cannot be fitted inside your home, we offer both wood and aluminium insulated outdoor cabinets to allow your softener to be located outside of your home. These cabinets offer all-weather protection for your new softener, so it will be as safe encased in one of these as it would be if it were located inside your home.
The insulated cabinets are a great solution to allowing you to have a water softener, even if your indoor space doesn’t permit! To find out more, please contact us at Soft Touch Water Softeners, we’re available Monday – Saturday.

Drinking Filters for Purer, Cleaner Water
Drinking filters are designed to remove impurities from your home or commercial premises’ drinking water, leaving you with fresh, pure and clear tasting water. Although you can purchase water filter jugs to improve the taste and appearance of your drinking water, these are only able to treat a small amount of water at any one time. Drinking filters are a cost effective and hassle free solution to purifying your drinking water, allowing you to drink straight from the tap. Below you will find information about different filters, to request a quote or discuss your needs further, please contact us. At Soft Touch Water Softeners Ltd, we work with both domestic and commercial clients in Faversham, Herne Bay and across Kent.

Inline Water Filter
- Great entry level drinking filter system
- Suitable for homes with smaller capacity
- Filters at 20 microns
- Fitted with chrome touch tap as standard
- Compact filter system
- Filter replacement 6 monthly

Nexus / Pallas High Flow Filter
- High flow filter system
- Can be used with drinking tap or existing kitchen tap
- Filters at 0.5 microns
- Includes silver ion technology used to give bacteriostatic action
- Easy change filter cartridge
- Filter replacement 12 monthly

Double Heavy Metal Filter
- A top choice drinking filter system
- Suitable for all homes
- Includes sediment pre-filter
- Filters at 0.5 microns
- Fitted with chrome intertap as standard
- Filter replacement 12 monthly

4 Stage Reverse Osmosis Filter
- Our most thorough drinking filter system
- The purest water on tap
- 98% of contaminants removed
- Fitted with chrome intertap as standard
- Maximum daily output of 140 litres
- Reservoir capacity: 9 litres or 2 gallons

5 Stage Electric Pumped R.O. Filter
- For higher volume use
- Our most thorough drinking filter system
- The purest water on tap
- 98% of contaminants removed
- Fitted with chrome intertap as standard
- Reservoir capacity: 8.3 litres or 1.8 gallons

Replacement Filters
We deliver and fit many different types of drinking filters from inline to reverse osmosis.

Water Softener Servicing in Kent
At Soft Touch Water Softeners Ltd we are qualified and experienced in servicing all types of water softeners. We know every nut and bolt inside your softener, so if there is a problem, wherever possible, we will repair it. We stock and carry with us a wide range of parts too, allowing us to complete repairs efficiently. Keeping your softener well maintained and working effectively will help to prolong its lifespan for a more cost effective solution to your hard water problems.
To arrange servicing or repairs for your water softener, contact us, we operate throughout Kent.

10kg Tablet Salt
10kg bags
(Suitable for all single cylinder water softeners)

Block Salt
2 x 4kg Blocks per pack
(Suitable for all twin cylinder water softeners and some single cylinder water softeners. Contact us for more info.)
All prices include VAT at current rate, and delivery charge.
Delivery on 6 x Block Salt is free within 25 miles of our premises, outside this distance there will be an additional charge, please call for details.

Curve Salt
2 x Blocks per 4.3kg pack
(Suitable for Minimax Innova, Harvey Arc, Twin Tec Cobalt)
All prices include VAT at current rate, and delivery.
Delivery on 12 x Curved Salt is free within 25 miles of our premises, outside this distance there will be an additional charge, please call for more details

Double Heavy Metal Filter Cartridge
- A top choice drinking filter system
- Suitable for all homes
- Filters at 0.5 microns
- Fitted with chrome intertap as standard
- Perfect for homes with hard water
- Filter replacement 12 monthly

Double Heavy Metal Filter Cartridge with Phosphate Scale Inhibitor Insert
Double Heavy Metal Filter Cartridge with Phosphate Scale Inhibitor Insert

Inline Filter Cartridge
Replacement cartridge for inline filter system.

Nexus / Pallas Filter Cartridge
Replacement cartridge for Nexus / Pallas filter. Should be replaced every 12 months.
About us
Contact Soft Touch Water Softeners Ltd today for expert supply, installation, and servicing of water softeners and filters throughout Kent.
We’re a family-run independent business providing a broad selection of water softeners and drinking filter systems. We service most brands of softeners and offer a dedicated salt delivery service across Kent.
We provide a friendly, personalised service with no salespeople involved.
Our Products & Services Include:
Water Softeners
If you’ve decided a water softener is right for your home or business but find online research overwhelming or confusing, let us help! At Soft Touch Water Softeners Ltd in Faversham, Kent, we believe in a relaxed, personal approach—no hard sell, just honest advice at a time that suits you.
Drinking Filters
Drinking filters effectively remove impurities from your water, providing fresh, clear, great-tasting results. Unlike small filter jugs, they offer a convenient, cost-effective way to enjoy purified tap water. Soft Touch Water Softeners Ltd serves both homes and businesses across Faversham, Herne Bay, and Kent. Contact us to learn more or request a quote.
Servicing
At Soft Touch Water Softeners Ltd, we have the expertise to service all types of water softeners. With in-depth knowledge and a wide range of parts on hand, we aim to repair issues quickly and efficiently. Regular maintenance helps extend your softener’s life, offering a more cost-effective answer to hard water.
… And more.
Scale may already be affecting your pipes and hot water cylinder, but it’s not too late to fix it. Softened water slowly breaks down existing scale in pipes, cylinders, and shower heads, helping them return to optimal performance—and keeping them that way.
Softer water brings many advantages at home, including reduced limescale buildup—meaning less time scrubbing taps and surfaces, and easier, quicker cleaning in your kitchen and bathroom.
For a reliable water softener provider in Kent, contact us today.
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