Cybersecurity for Small Businesses

Keep Your Business Connected    

According to a recent survey, 1 in 5 businesses are dealing with insufficient internet speeds. Not only that, but 1 in 10 businesses are looking to increase their connectivity to better integrate AI into their everyday operations.In today’s digital age, businesses need strong connectivity for smooth and effective operations. Good connectivity is crucial for success, therefore you shouldn’t settle for slow and unreliable business connectivity. We provide affordable solutions tailored to your connectivity needs, ensuring a happy and productive workforce.Whether you need superfast broadband or a dedicated connection, we have you covered. Our accredited engineers and customer advisors are ready to assist, making your internet access choice quick and effortless through our expertise.            

The Horizon Phone System has been designed in mind to deal with the current business telephony and communications landscape. Utilising the power of the cloud, this system has superior capabilities and features that are used to help deliver the best possible experience to your customer and at the same time turn your business into a centre of excellence for trusted and proven customer service.

With 39% of the UK workforce working from home permanently or in a hybrid fashion, effective communication is crucial. Horizon phone systems not only improve customer satisfaction, but also trains and retains your staff. From this, your business will save a lot of time, money and scripting. AdaptiveComms are your trusted telecoms experts when it comes to the Horizon Phone System. Our highly accredited phone engineers can setup an infrastructure that is exactly tailored to meet the needs of your workforce, customers and resource requirements.

Unified Communications & Collaboration

• Webex Integration: Use integrated desktop and mobile applications for instant messaging, video calling, and document sharing. 
• Group Call Features: Set up ad-hoc conferences, make group calls, and utilize features like Call Barge to assist call handlers.

Call Management & Routing

• Auto Attendant: Automate call routing to direct callers efficiently. 
• Call Queuing: Manage multiple inbound calls, with options to queue up to 25 calls. 
• Hunt Groups: Distribute calls across your team to balance workloads. 
• Call Forwarding & Parking: Forward calls to any internal or external number and place calls on hold to pick them up on another device. 
• Voicemail to Email: Receive voicemails as email attachments for easy access.

Productivity & Remote Working

• Softphone & Mobile Twinning: Use a softphone on your PC or connect your desk phone and mobile, allowing you to take calls on any device. 
• One Number Anywhere: Use your business number on any enabled device or phone.
• Click-to-Dial & CRM Integration: Initiate calls directly from your web browser or CRM, and sync contacts for seamless customer management. 
• Hot-Desking: Log in to any enabled phone in the company and use your number.

Administration & Scalability

• Web-Based Admin Portal: Manage users, features, and call routing through an easy-to-use online portal. 
• Scalability: The system is easily scaled up or down to meet changing business needs, eliminating the need for costly on-premise hardware upgrades. 
• Call Analytics: Access call and contact center analytics to monitor performance and optimize service quality.

The security needs of every business are unique. Whether you own a small or large business, our range of full-featured security cameras and systems are here to help protect your business.

Adding CCTV security inside or outside your business can provide you with visibility over your entire premise, and keep your employees and buildings secure.

Get in touch today to find out more about our fully comprehensive CCTV system design, installation and maintenance offering.