My Tech Team

Running a business is hard enough without babysitting your IT systems too. We provide complete IT management for businesses across Burgess Hill, Hailsham, East Grinstead and the wider Sussex area, covering everything from your servers and network to your day-to-day devices. That includes proactive monitoring so problems get caught before they cause downtime, strategic advice on what technology actually makes sense for your business, and keeping on top of security, compliance, and your IT assets, licences, warranties, and contracts included. Whether you want us to run everything or work alongside your existing team, we handle it as one complete service for a fixed monthly fee, so there are no surprise bills and nothing falls through the cracks.

We look after everything that keeps your systems running, your servers, network, and storage, behind the scenes. We keep an eye on it all, fix issues before they become problems, and make sure everything performs the way it should.

Not sure what tech your business actually needs? We'll walk you through your options in plain English, help you plan ahead, and make sure your budget goes on things that'll actually make a difference.

We keep your systems secure and up to date, run regular checks to catch weak spots, and make sure you're meeting the data protection standards your industry expects. If something does go wrong, we're on it straight away.

We keep track of all your equipment, software licences, warranties, and contracts, so nothing gets forgotten, over-paid for, or left running past its best. One less thing for you to manage.

Moving to the cloud should make life easier, not harder. We manage cloud systems for businesses across Burgess Hill, Hailsham, East Grinstead and the wider Sussex area, whether you're moving to the cloud for the first time or already there and need it looked after properly. That covers secure setup and migration, day-to-day management of platforms like Microsoft 365, and making sure your data is backed up and recoverable if anything ever goes wrong. We also keep a constant eye on your network, catching issues early and protecting your systems with firewalls, antivirus, and regular security checks. It's one less thing to worry about, so your team can just get on with using the tools, not managing them.

If something goes wrong, hardware failure, accidental deletion, a cyberattack, your data needs to be safe and recoverable. We back up your important business data regularly and store it securely off-site, so you can get back up and running fast if the worst happens.

We keep a constant eye on your network so we can catch and fix problems before they affect you. That includes firewalls, antivirus protection, and regular checks to catch weak spots before they become a real threat.

When something isn't working, you need it fixed fast, not a lecture on why it broke. Our technical support team looks after businesses across Burgess Hill, Hailsham, East Grinstead and the wider Sussex area, handling everything from day-to-day help desk requests to the trickier stuff behind the scenes. That includes managing your relationships with internet providers, software suppliers, and hardware companies on your behalf, and making sure your different systems and applications actually work together instead of creating extra manual work. Whatever the problem, you get a real person who knows your setup, not a call centre reading from a script, so you can get back to running your business while we take care of the technology.

Got a problem? Just get in touch, our help desk team is on hand to sort it quickly. Whether it's a laptop that won't start or software playing up, we handle it so your team can get back to work without the stress.

Dealing with your internet provider, software suppliers, or hardware companies can eat up hours you don't have. We manage those relationships for you, chasing up issues, renewing contracts, and sorting problems with your suppliers, so you've got one point of contact instead of five.

When your different software and systems don't talk to each other properly, it slows everyone down. We make sure your tools and applications work together smoothly, so information flows between them automatically instead of you re-typing the same data twice.

Cyber attacks aren't just a big-business problem, over four in ten UK businesses experienced a breach or attack in the past year, and smaller businesses are often the easiest target. We provide practical, no-nonsense cyber security for businesses across Burgess Hill, Hailsham, East Grinstead and the wider Sussex area, keeping your software updated, your data backed up and tested, and your team trained to spot phishing and scam attempts before they cause damage. We also help with strong password practices and multi-factor authentication, simple measures that make a real difference. We're proud to hold Cyber Essentials accreditation ourselves, and we help other Sussex businesses achieve it too, whether it's needed for a contract, an insurer, or just peace of mind.

We keep your software and devices updated automatically, so the security gaps hackers look for get closed before they become a problem, without you having to think about it.

Regularly backing up your data is one of the simplest ways to protect your business. We make sure your backups are encrypted, stored securely, and tested regularly, so you know they'll actually work if you ever need them.

We help your team use strong, unique passwords on every important account, and make sure they're changed regularly, one of the simplest ways to keep the door locked against attackers.

My Tech Team provides managed IT support for small and growing businesses across Sussex and the South East. Our service includes day-to-day IT helpdesk support, proactive maintenance, remote monitoring, software updates, device management and ongoing technical advice. We help businesses reduce downtime, improve productivity and keep their IT systems running smoothly.

We help Sussex businesses get the most out of Microsoft 365, Outlook, Teams, SharePoint, OneDrive and more. From setup and migration to licensing, security and day-to-day support, we make sure your team can collaborate securely without the tech headaches.

We install and support reliable business Wi-Fi for offices, warehouses, garages and customer-facing spaces across Sussex. Whether you need better coverage, stronger security, or a fresh setup, we make sure your team and visitors stay properly connected.