4Com

Business phone systems play an important part in modern-day business and should provide far more than just calling ability. Discover how our systems can help you improve your business.

An innovative business deskphone, built with an Android operating system and video calling technology.  

Stay connected wherever you are with a HiHi4 phone system.

VoIP telephony is one of the fastest growing areas in telecoms thanks to faster broadband speeds and improved reliability. VoIP allows for a greater array of services, which we will unpack below. Contact us to talk about how VoIP phone systems can transform your business and get a free, no obligation quote from our team of VoIP experts.

Here at 4Com, we understand that no two businesses are the same. This is why every single customer's journey with us is unique, and we'll be here from day one to help you select the office phones or phone system that's absolutely perfect for you.

Sustaining business communication whilst outside your office is one of the most critical elements of modern-day business life. Our range of business mobiles and tablets, coupled with industry-leading tariffs will keep you connected, wherever you are.

With over 20 years’ experience, we’ve helped countless small businesses with their telecoms; from fast-growing new start-ups to well-established businesses and everything in between.  

We’ve helped each of these companies identify the right small business phone system for their needs and been able to adjust their system as their businesses changed.

We offer each of our small business clients a range of hardware options, including the industry-leading HiHi3 with its built in video functionality. We pair this hardware with a suite of software to help you get the most from each call and create lasting relationships with your customers.                                    

Do you need a cheaper, faster, and more effective way of contacting your customers? 4Com’s SMS service provides an easy to use platform to contact your customers in order to convey your choice of message.

When you opt for HiHi3 on a Leased Line you’re receiving the largest capacity of our products. Using a Leased Line setup ensures low contention for your voice and video traffic which in turn means that you will enjoy the highest call quality. This setup is perfect for those in medium or large office environments. If you are unsure what is best for your business, you can contact us and get a quote!

HiHi3 on a Fibre Line is our most popular setup.  It utilises the growing Fibre Optic network across the UK to provide excellent call and video quality without the costs associated with Leased Line connections.  As it utilises pre-existing infrastructure, the Fibre Optic option is also our quickest installation. If you are unsure what is best for your business, you can contact us and get a quote!

At 4Com, our business phone systems have been developed to revolutionise the way your business works. As well as delivering high call-quality, you'll find a huge range of advanced software and applications available to help you impress clients and improve your internal communications.

A telephone call may be the first experience your customer has with your business, so make a great impression with a professional, personalised On-Hold marketing package.

Out of all the software available at 4Com, voicemail is likely to be the one you're most familiar with. However, our voicemail services are different, offering a huge range of innovative functions designed to improve the way your business operates every single day.

You can now see who is calling you and have their customer record appear on screen, all thanks to our Computer Telephony Integration software.

Record your phone calls for training and monitoring purposes with 4Com’s call recording software for business. Our easy to use call recording app ensures that your customer service and management teams can work cohesively to guarantee that the best possible experience is delivered through each and every interaction with customers, clients and colleagues.

Do you know which are the most called areas of your business? Or how many calls you receive outside of your regular office hours? With our Call Reporting and Management software, you’ll have access to comprehensive reports to highlight how you could improve your business and show how you are performing when it comes to call traffic.

4Com’s SafeWeb helps to protect you from misuse of your data. SafeWeb scans the Dark Web to see if your personal information such as e-mail addresses, passwords and credit card details have been exposed, and notifies you to take appropriate action.

Phone hacking is on the rise in the UK, continuing to cause financial problems for many UK SMEs. 4Com Anti-Fraud Protection, provides insurance against this activity.

HiHi Discover is a Web Listings tool that ensures your company details are accurate and available across online map services, satellite navigation platforms and online directories.

4Com provide Management and Support for the routers that connect our customers to the Internet.  For a small monthly charge of £3.99 per month, our customers can benefit from support which covers all routers that are no longer covered by any manufacturer’s warranty.

Today, every business needs access to the world wide web. Having a reliable internet connection is vital, and at 4Com we offer a range of business broadband and internet products to help you stay connected.

Ethernet Leased Line services are a perfect way of guaranteeing high speeds for your internet connection, which make them ideal if you need a higher capacity connection. We provide two types of leased lines: Ethernet Access Direct (EAD) and Ethernet First Mile (EFM).

Both FTTC and FTTP are types of Fibre Optic broadband. On this page you’ll find plenty of information on the two types, but here we provide a quick definition of Fibre Optic broadband.

Fibre Optic broadband provides a super-fast connection and is suitable for a wide range of needs. It can be made from either plastic or glass cables, whereas regular broadband is made using copper cables. Glass or plastic are much faster at transferring data than copper wires, so much faster in fact that it’s possible to get up to speeds of 1GB/s.

The telephone network as we know it has started to change. The Big Switch Off is a major milestone within the telecommunications industry, and although 2027 may seem far away, you need to start planning your move now to see how this could impact you and your business.

Remember, this switch off isn’t just about phones. All analogue lines will be switched off, so you need to review everything connected to them, which could include alarms, payment terminals, fax and franking machines. 

If you currently have older “Legacy” Broadband services such as ADSL or FTTC, both of which will have a supporting analogue telephone line, you will need to be upgraded to a new future proofed broadband product, such as SoGEA or FTTP. In this instance, 4Com will be contacting you soon to oversee your transition from older “soon to be redundant” services, to the most suitable future proofed alternative. 

There will be a one-off all-inclusive installation charge to cover hardware, re-programming, and any engineering time required in order to bring your new Broadband connection into service in a seamless manner, without any disruption.

With more of us than ever now working from home, find out how a business phone system from 4Com can benefit you and your employees when working remotely.

All HiHi3 users have access to the mobile app, HiHi Connect. This app allows you to use your mobile phone as an extension of your HiHi3. When your deskphone rings, you can simply answer the call via the HiHi Connect app on your mobile, ensuring you are always available.