Company details for:
GRT IT Ltd
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Remote Customer Support
Our new Remote Support agent is available below. When directed to this by the the service representative, please download the file and run it on your computer. This will allow us to remotely take control of your PC and diagnose and resolve your issues.
IT Support
At GRT IT we believe that your IT Service needs should be built around your business needs. With over 19 years experience working with all different sizes of business organisations, we have the knowledge and expertise to be able to provide a service which is the right fit for you. Be it a monitored service looking at critical system components, regular scheduled monthly maintenance visits to suit your requirements or ad-hoc support and advice. GRT IT will be there for you.
Backup, Disaster Recovery & Business Continuity
At GRT IT we believe that a good backup, disaster recovery and business continuity plan is essential. This is why we are proud to be part of the Partner Plus Program with datto – The Leader in Backup and Disaster Recovery
Datto’s extended family of hybrid cloud-based backup, disaster recovery (BDR) and Intelligent Business Continuity (IBC) solutions are built for businesses of every size, regardless of infrastructure.
DATTO ALTO 2
Datto ALTO 2 is the first, and only, business continuity solution built specifically for the unique demands of the small business market.
The solution features Hybrid Virtualisation, Screenshot Backup Verification, and a new hardware configuration to maximise reliability.
DATTO SIRIS 3
Datto SIRIS 3 is the first complete data protection and business continuity solution delivered on one platform. SIRIS 3 can be deployed on a purpose built Datto appliance, in a virtualised environment, or imaged for use on existing hardware. Business data can be backed up to a local device in real time and synchronised with the 200+ PB Datto Cloud, which provides geo-redundancy, data integrity and location-specific sovereignty.
SIRIS 3 comes complete with Instant Virtualisation technology that enables whole infrastructures to be spun up in a matter of seconds, either on a local device or in the cloud. As such, SIRIS 3 significantly reduces RPO (Recovery Point Objective) and RTO (Recovery Time Objective) for small and mid-sized businesses. SIRIS 3 highlights include agentless backup, endpoint backup for Linux and Mac, screenshot verification, NAS & ISCSI file share abilities, and a host of restore capabilities, including file restore, bare metal, SAN-based, & cloud bridged restore. With SIRIS 3, business data is always secure, instantly recoverable and easily accessible, be it on-site, in transit, or in the cloud. Datto’s purpose-built.
Storage capacity ranges from 500GB to 60TB, with field upgrades available to provide additional capacity as your business scales.
DATTO ALTO XL
Datto ALTO XL is the new, cost-effective way for businesses of all sizes to get comprehensive protection against downtime. Datto ALTO XL is easy to use and inexpensive to scale. The solution comes with solid state OS drives, end-to-end encryption, and RAID for added redundancy.
It’s big power at an attractive price point.
• Datto ALTO XL: 1TB to 3TB
• Datto ALTO XL Professional: 6TB to 24TB
DATTO NAS
Datto NAS is the only network-attached storage device designed with the needs of Solution Providers in mind. Two unique features are its ability to build and take snapshots of network shares and to sync these shares to the secure Datto cloud. Datto NAS is the perfect complement to the Datto family of Business Continuity solutions, providing extra storage with a superior level of protection.
Virtual SIRIS & Virtual ALTO
Virtual SIRIS and Virtual ALTO leverage Datto’s award-winning core technologies, service, and support for maximum performance on hypervisors, protecting both virtual and physical servers. Datto’s virtual appliances seamlessly integrate with the secure Datto cloud.
Office 365
G.R.T. IT Ltd are Microsoft Silver Partners for Small and Midmarket Cloud Solutions. We can help your business make the best use of Microsoft Office 365 and Azure services. For more information, click on the links below, or contact us to discuss how we can help you.
Google Apps for Work
Each employee gets 30 GB for email storage, so they can keep important messages and find them instantly with built-in Google search.Gmail is designed so employees can spend less time managing their inboxes, and more time being productive. Time-saving features like message threading, message labels, fast message search and powerful spam filtering help employees work efficiently with high volumes of email.
Google Apps for Work is a suite of office tools providing online email, calendar, documents and more. It is reliable, secure, web based “Software as a Service” with powerful, intuitive applications like Gmail, Google Calendar and Google Docs.
Google’s web-based messaging and collaboration apps require no hardware or software and need minimal administration, creating tremendous time and cost savings for businesses.End users can use the familiar Microsoft Outlook interface for email, contacts and calendar as they transition to Gmail and Google Calendar.A leading research firm found that Google Apps is as little as 1/3 the total cost of competing solutions.Want to see how much you could save with Google Apps compared to Microsoft Exchange 2010?
Web Hosting & Design
At GRT IT we have our own dedicated servers hosted in a secure data centre. In the data centre we will provide webspace to make sure your company website is highly available.We have our own website team that will craft a unique web presence tailored for your needs.
Redundancy
Redundant technology guarantees the highest levels of reliability. If one hardware component fails, another one takes over automatically.
Security
Sophisticated safety measures provide top levels of data security.
Connectivity
300 Gbit/s external connectivity ensures fast access times.
IT Consultancy
Our knowledgeable and experienced team can provide you with a consultancy service and bring together our IT Support with Managed Services offering from ourselves or third party vendors and deliver the complete package for your business.
Website Design & Hosting
At GRT IT Ltd, we provide exceptional Website Design & Hosting services to help businesses thrive online. We create visually engaging, user-friendly websites that showcase your brand while delivering fast, secure, and reliable hosting. By combining creativity with technical expertise, we offer scalable solutions—whether you need a simple online presence or a fully integrated e-commerce platform. With us, you get more than a website—you gain a digital partner dedicated to your success.
Disaster Recovery & Business Continuity
At GRT IT Ltd, we specialise in Disaster Recovery & Business Continuity solutions that keep your operations running no matter what challenges arise. We work with you to develop robust plans and deploy proven technologies that safeguard your data, minimise downtime, and ensure a rapid return to normal business activities. From proactive risk assessments to seamless recovery processes, we provide the expertise and support you need to stay resilient in the face of disruption. With us, your business is always prepared for the unexpected.
About us
At GRT IT Ltd, we pride ourselves on offering comprehensive IT support to suit any organisation—whether you’re a single-user business with a small network or a large corporation with hundreds of employees. Our services are shaped by decades of real-world experience, allowing us to deliver efficient, reliable, and scalable solutions that align with your goals.
GRT IT Ltd was founded by Managing Director Gareth Thomson, whose passion for technology is backed by solid academic and professional credentials. Gareth graduated with an honours degree in Computing and Mathematics from the University of Abertay Dundee in 1996, followed by a Postgraduate Diploma in Software Engineering the following year. His IT career began in 1998 as a Test Engineer, quickly progressing to Systems Administrator and ultimately IT Manager for a software company in Edinburgh, where he spent over nine years before returning to Dundee to take on a Support Manager role.
Building on these foundations, Gareth spent more than six years in senior support positions with two different organisations, delivering IT solutions to a wide range of clients across the Tayside and Fife regions. This experience gave him an in-depth understanding of the diverse technology needs faced by both small businesses and large enterprises. Armed with over 25 years in the IT industry, Gareth made the decision to launch GRT IT Ltd to provide tailored, high-quality IT services under his own banner.
Our Core Services Include:
Cloud Services
We provide complete management of Microsoft 365 and Azure cloud solutions, covering email, collaboration platforms, file storage, and virtual desktop services.
Cybersecurity
Comprehensive endpoint security, firewall oversight, and round-the-clock threat monitoring using top-tier security platforms to keep your business safe and compliant.
Remote Monitoring & Management
We use enterprise-grade RMM tools to actively monitor your devices and networks, resolving issues before they impact your business.
Backup & Disaster Recovery
With daily backups, secure encrypted storage, and fast recovery solutions, we keep your data safe and easily retrievable.
Helpdesk & Remote Support
Our skilled support team is ready to quickly resolve issues through phone, remote access, or on-site visits as needed.
Device & Identity Management
Securely oversee users, devices, and access with tools like Microsoft Intune, Active Directory, and multi-factor authentication.
Web Hosting & Design
At GRT IT, we operate our own dedicated servers housed in a secure data centre, providing reliable web hosting to ensure your company website remains highly available.
To explore how we can support your business, contact us at info@grt-it.com to schedule a consultation—we’d be happy to assist.
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