Solutions 4 IT

Since 1998, Solutions 4 IT Birmingham has been delivering technology-driven IT support to businesses across the region. With over 27 years of experience, we ensure fast, reliable assistance for both office-based and remote employees through our Birmingham City Centre offices. Experience all the benefits of a local IT Managed Service Provider for your Birmingham business.

Our 24/7 IT Support covers Phone, Email, Ticket, and Onsite Assistance, ensuring your business remains operational at all times.

Our Bristol branch is right in the city centre- bringing local IT Support to your Bristol business. We also provide:

• Proactive IT Strategies – Assess, optimise, and enhance your infrastructure.
• A 90% First-Touch Fix Rate – Issues resolved quickly by experienced engineers.
• Advanced Cybersecurity & Cloud Services – Secure, scalable solutions.
• A Free IT Audit – Identify inefficiencies in your IT systems and improve workflows.

Technology can feel overwhelming, especially with its rapid evolution. Keeping your team aligned is a challenge, as IT training demands ongoing learning. At Solutions 4 IT, our specialists stay up to date through regular certifications and training to meet the diverse needs of businesses across industries.

Are you a small or medium-sized business seeking guidance on Microsoft Azure? This guide explains what you need to know and how to plan for adopting the cloud platform. Microsoft Azure, offering both IaaS and PaaS, can replace or supplement on-premise servers, providing speed, flexibility, cost savings, performance, and reliability. Some organisations may require a hybrid cloud setup, keeping certain servers on-site while still enjoying cloud benefits. This guide helps you determine the best approach for your unique business needs.

Teams is a chat-based collaboration platform offering features such as document sharing, one-on-one and group chats, and the ability to migrate office phone numbers, turning Teams into a complete phone system—no more traditional desk phones needed!

Drive relationship-based selling by unifying processes and data across LinkedIn Sales Navigator and Dynamics 365 for Sales. Streamline sales execution with familiar tools, whether in the office or on the go. Enhance performance with automation, analytics dashboards, and predictive insights to identify opportunities, build trust, and close deals faster.

SharePoint is a powerful platform for content and knowledge management, enhancing teamwork by helping users quickly access information and collaborate across the organisation. It provides dynamic team sites for projects, departments, and workgroups, allowing secure sharing of files, data, news, and resources. Sites can be customised to streamline workflows, with seamless collaboration across PCs, Macs, and mobile devices. Fully integrated with Microsoft Office, OneDrive for Business, Teams, and Dynamics 365, SharePoint is a key part of the Office 365 productivity ecosystem.

Small and medium-sized businesses across all industries are recognising the value of integrating cloud services into their IT strategies to achieve goals and compete with larger organisations. With benefits like reliable data backups, high availability, and enhanced security, the cloud helps keep sensitive company information safe and accessible. At Solutions 4 IT, we deliver customised cloud solutions tailored to each client, helping them serve customers better, unlock future potential, and improve business outcomes. We simplify the complexity, designing the cloud solution that best fits your business.

Our service offers smart features with web-based control and administration, reducing the workload for you or your IT team. Administrators can easily adapt the system to your organisation’s needs, while employees manage calls efficiently. With low upfront costs, a dependable service, and a straightforward approach to communications, AlphaXchange is ideal for businesses of any size aiming to boost productivity and enhance their professional image.

Direct Routing lets you handle inbound and outbound calls in Microsoft Teams just like a traditional PBX system. Our package includes free calls, advanced call control, and reliable carrier-grade infrastructure, helping you maximise value from Teams. It’s a flexible, cost-effective alternative to Microsoft Calling Plans, enabling external business calls directly through Teams Phone System.

Enhance Microsoft Teams with Dubber:

Team Management: Monitor, control, and manage your team’s calls, with a centralised inbox to maintain data accuracy.
Automated Call Recording: Capture all important conversations with policy-based recording.
Privacy & Security: Set rules for what gets recorded to keep sensitive information secure and prevent misuse.

If you’ve switched to a Microsoft Teams phone system and value customer service and productivity, Microsoft Teams Call Reporting helps you work smarter. Track calls to never miss a client, forecast peak periods, and ensure SLAs are met. Identify communication bottlenecks and optimise team efficiency with intuitive reporting and analytics, maximising your investment in your phone system and unified communications.

Fibre optic broadband delivers superfast, reliable connectivity accessible to everyday businesses. Ideal for those outgrowing standard broadband without needing uncontended lines or SLAs, it supports greater collaboration across offices, remote teams, and partners. Using FTTC or FTTP technology, speeds reach up to 1000Mbps download and 900Mbps upload, providing enterprise-class performance to meet the growing demands of modern business and maximise connectivity potential.

Solutions 4 IT simplifies Cyber Essentials certification, helping safeguard your business against data breaches while attracting new clients with flexible packages. Our pre-assessment review identifies and addresses any gaps before the formal assessment, ensuring a smooth certification process.

Cyber Essentials Plus is an audited technical certification that protects your business and ensures compliance with current government cybersecurity guidance. It includes a hands-on vulnerability assessment of your IT systems, followed by a consultation to address any issues. To qualify, you must hold a valid Cyber Essentials certificate from the past two months. We also offer a pre-assessment “Get Ready” package, providing a gap analysis and guidance on any areas that need attention.

The IASME Governance standard was developed over several years through a government-funded project to provide an affordable, achievable alternative to the international ISO 27001 cybersecurity standard. It enables smaller businesses to demonstrate effective cybersecurity, reassuring stakeholders that customer and sensitive data are properly protected. The assessment covers Cyber Essentials and GDPR requirements and can be completed as a self-assessment or an on-site audit.

Solutions 4 IT offers guidance on technical controls and products to secure your business email. We also provide cybersecurity awareness training, equipping employees to recognise suspicious emails and prevent potential threats. Our email protection includes advanced filtering to safeguard communications from spam and malware.

One of the most effective ways to defend against cyber threats is through employee security awareness training. By equipping staff with the skills to identify risks and follow proper procedures, businesses strengthen their frontline defense against cybercrime. Solutions 4 IT can implement an ongoing training program using simulated phishing emails and educational videos, helping employees recognise threats while reinforcing that your business takes cybersecurity seriously. This not only reduces the risk of breaches but also protects your reputation and overall cyber-security investment.

We offer advanced security solutions that go beyond traditional antivirus software. Next-generation endpoint security takes a proactive approach, monitoring all network activity in both kernel and user space to identify suspicious behavior. Using machine learning, it predicts potential attacks, enabling early detection of viruses, malware, and other threats.

As cyber threats evolve rapidly, traditional antivirus can struggle with new, unknown attacks. Our Managed Detection and Response (MDR) solutions leverage AI to strengthen your network and endpoint security, providing continuous 24/7 protection. Threats are automatically quarantined, and if needed, compromised endpoints are isolated and restored to a safe state within seconds.

Each incident is also reviewed by our team of security analysts to verify and report, giving you full visibility while we manage the process seamlessly. Contact Solutions 4 IT today to learn how we can safeguard your business.

We provide guidance on best practices for remote desktop access, ensuring your remote employees use secure VPNs or cost-effective, high-performance Azure virtual desktops through Microsoft. Our solutions deliver a structured, secure approach that keeps your workforce productive while maintaining robust security. Contact the experts at Solutions 4 IT today for a comprehensive network and security assessment, and tailored advice on the best strategy for your business.

The ICO (Information Commissioner’s Office) is the UK’s independent authority responsible for protecting information rights and individual data privacy. It enforces laws including the Data Protection Act, GDPR, the Freedom of Information Act, and the Privacy and Electronic Communications Regulations. The ICO ensures organisations comply with data protection and confidentiality standards, investigates public complaints, and can impose significant fines on businesses that breach these regulations.

Managed Print Services are solutions offered by print providers to oversee your printers, copiers, and other print devices. They help organisations boost efficiency, productivity, and information security by monitoring usage, supplying consumables, and meeting printing requirements. While features vary by provider, these services offer a range of benefits for businesses of all sizes.