Company details for:

Carter Synergy

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Carter Synergy Logo 001

90 Lea Ford Road,
Birmingham,
West Midlands,
B33 9TX,
United Kingdom

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Products / Services

Refrigeration

Refrigeration

A complete range of refrigeration services from system design through to installation & maintenance. We always aim to deliver excellence.
Our expertise in refrigeration systems has been developed over the many years our business has been in existence.
Our experience has seen us work with many of the country’s leading businesses, supporting the design, development and installation of solutions. Our engineering teams have worked in a hugely diverse range of environments delivering solutions that support our client’s critical infrastructure.
HVAC

HVAC

Heating, ventilation and comfort cooling for building applications. Delivering safety & comfort across our clients’ estates.
Our teams support the design, installation, service & maintenance of a wide range of HVAC systems from simple wet systems to multi-floor, complex commercial and industrial systems.
We support a number of clients with complex energy reduction measures designed to improve the energy efficiency of the systems and reduce their energy use. From control system upgrades and replacements to complete BMS system replacement and upgrades, we can support any requirement
Mechanical & Electrical

Mechanical & Electrical

Delivering efficient, safe and sustainable Mechanical and Electrical products, support and maintenance to any environment.
We offer an extensive range of services to suit almost every environment and application. Our multidiscipline engineers excel in the provision of maintenance to Mechanical, Electrical, Heating & Ventilation systems.
We boast an industry-leading team who can offer our clients a complete package for any requirement. We strive to ensure the quality, safety and sustainability of your building and its critical support systems.
Building Services

Building Services

Through our national network of engineers, our range of services encompasses the entire built environment. Offering dedicated site engineers, remote teams and monitoring solutions we offer our clients peace of mind their buildings & systems are operating at their peak at all times.
We offer an extensive range of services to suit almost every environment and application. Our multidiscipline engineers excel in the provision of maintenance to Mechanical, Electrical, Heating & Ventilation systems. Operating from our key facilities our helpdesk ensures full control and management of our client’s portfolio be it in retail, commercial or industrial.
Consult & Design

Consult & Design

Our contracting and design engineers are experienced in technologies that provide efficiently controlled systems and can provide a unique, bespoke solution to meet your needs. We have invested considerably over the years to ensure our teams are unrivalled in their knowledge and expertise.
Our approach always takes into account the energy efficiency and environmental sustainability of any design. We take great pride in our ability to provide innovative solutions that offer our clients detailed lifecycle costing, risk analysis and environmental impact assessments.
Supply & Install

Supply & Install

Our national network of installation engineers have vast experience in the installation of refrigeration plant, services and associated systems across multiple environments. From retail convenience systems with stringent noise, space and access restrictions to Industrial processing applications.
Our teams are trained to ensure any installation is fully assessed in combination with the design team and audited throughout the project to ensure compliance and efficiency.
From new site developments to upgrades and refurbishments, our contracting team can support our clients’ needs at every stage. Carter Synergy are specialists in the design, supply and installation of natural refrigerant solutions. Through our plant supplier relationships, we have a wide range of sustainable and environmentally focused solutions available for supply anywhere in the UK.
Service & Maintain

Service & Maintain

With one of the largest & most experienced service teams in the industry, Carter Synergy is a leader in delivering reactive service & preventative maintenance contracts in the United Kingdom.
Our service call centres & engineers process & react to over 160 000 service calls a year, in every corner of the country. With dedicated offices in London, Birmingham, Liverpool, Glasgow and Inverness we truly are national.
Our maintenance teams carry out over 20 000 planned maintenance visits annually to ensure our clients’ systems are kept operational and efficient. Our 24/7/365 call centre is located at our Glasgow site with a separate team of maintenance & Service specialists maintained at our Birmingham office.
Our team of engineers are trained to the highest standards both within their specialist area’s but critically within Health & Safety.
Coldrooms

Coldrooms

Carters are specialists in the design, construction and aftercare of thermally insulated structures. Our solutions have been installed in various environments across the UK and Europe for over 70 years.
Offering UK wide national coverage, our dedicated installation & project management teams will support any client requirement. Our solutions range from small convenience operations through to Distribution centre scale cold rooms & chambers.
Additionally, with extensive European market experience, we remain a key solution provider for our clients.
Working closely with our other group businesses, we can support the delivery of the plant, cold room, and associated electrical, mechanical and refrigeration services on site.
Our teams also install clean rooms, laboratory testing rooms, mortuaries as well as providing fire cladding and compartmentation to new and existing properties.
Refrigerated Cabinets

Refrigerated Cabinets

Carters provide our clients with a total solution for refrigerated display equipment. With a variety of products available we can offer everything from the design, development, testing, project management and after-sales service.
We have a well-established and enviable reputation for quality, efficiency and customer care both here in the UK & across the world. We are widely regarded as a world-leading brand in this field. First established in 1945 our business has proudly served some of the world’s biggest retailers for over half a century.
Carters design incorporates an appraisal of the latest technology, particularly in terms of life cycle costing, through the use of energy-efficient methods, whilst paying the utmost regard to environmental concerns. Our design engineers are experienced in technologies that provide efficiently controlled systems and can provide best in class solutions to exceed our client’s expectations.
Refrigerant Detection

Refrigerant Detection

With an extensive range of high-quality leak detection solutions available there is a system to suit almost any application. From retail store operations through to data centres, civilian & military maritime craft, banks, hospitals, food production & so many more.
Based in West London, CPC(UK) has evolved to become one of the market leaders in refrigerant leak detection, refrigeration controls and energy reduction initiatives. Offering a range of products we provide our clients with an extensive range of carbon-reduction solutions for their refrigeration or Air Conditioning installation.
The business prides itself on our focus towards innovation, environmental concerns & strategic client partnerships.
Refrigeration Plant

Refrigeration Plant

Through our strategic partnerships, we can offer a range of traditional and natural refrigeration plant solutions to suit any application.
From small format condensing units to 1MW central plant, there is a solution for your needs. Green & Cool is a world-leading supplier of refrigeration plant using carbon dioxide as a refrigerant.
In addition to outstanding environmental performance, the Green & Cool units offer superior lifetime economy, high-reliability & user-friendly control.
The partnership between Carter Synergy & Green & Cool was initially established in 2013. From that time, we have delivered and installed over 300 systems across the UK in markets such as Retail, Pharmaceutical storage, Petrol Filling stations, central distribution chiller & Freezer stores, Food processing & more.
Refrigerated Trailer Hire

Refrigerated Trailer Hire

Our Refrigerated Trailer units are ideal for convenience supermarkets, planned maintenance works, refurbishments, hotels, restaurants, schools, colleges, exhibitions, also all catering events such as weddings, shows, festivals, and parties.

Based in Birmingham, we cover the whole of the UK delivering refrigerated fridges and freezers.

We offer temporary refrigeration and backup emergency refrigeration hire service for any individual or business that requires immediate, short term or long-term hire.

Our units are easy and straightforward to use. Plug into a standard 13amp or 16amp socket or generator.
Case Studies: Revitalising Ryecroft Hall: A Vision for Sustainable Retail

Case Studies: Revitalising Ryecroft Hall: A Vision for Sustainable Retail

In late 2021, Carter Synergy was approached to commence operations at Ryecroft Hall Public House in Hambleton. Our team was entrusted with the decommissioning of the site’s existing refrigeration beer cellar systems, air conditioning, natural gas, and electrical services, effectively preparing the location for demolition—this marked the beginning of an ambitious four-year venture.

The objective? To develop a state-of-the-art Central England Co-operative store, complete with residential flats above, spanning 0.55 acres.

However, this was not just another retail development. The vision was to establish an ‘Eco Store’—a flagship project that seamlessly integrates the latest sustainable technologies throughout both the construction and fit-out phases. Carter Synergy played a pivotal role from inception to completion, designing and installing the mechanical, electrical, refrigeration, and public health services that would underpin the store’s exceptional green credentials.

Case Studies: Critical Control Pharmaceutical Chiller

Case Studies: Critical Control Pharmaceutical Chiller

Our client, Avarto Bertelsmann, sought our expertise for a vital temperature-controlled facility designed for a variety of high-value pharmaceutical stock.

Having collaborated with the client previously on a comparable project in Kings Norton, Birmingham, Carter Synergy & Carter Coldstores were perfectly positioned to execute this prestigious undertaking. The facility is located at the East Midlands Gateway site, near Derby, within the Segro development Logistics Park, conveniently situated just off the M1.

Case Studies: Tesco Metro Caxton Gate, New Street, Birmingham

Case Studies: Tesco Metro Caxton Gate, New Street, Birmingham

In collaboration with the construction partner Uplands Construction Ltd and the crane lift team from DJ Transport, Carter Synergy successfully navigated substantial challenges during a recent refurbishment of a Tesco Metro site in Central Birmingham.

This store occupies the basement, ground, and first floors of a seven-storey building, with the roof identified as the only viable location for the installation of new refrigeration units essential for the project. The site’s central location in the city posed additional challenges, including exceptionally narrow roadways and heavily restricted access.

Case Studies: Cheese Production Facility Plant Replacement

Case Studies: Cheese Production Facility Plant Replacement

A prominent client located in Leek, Staffordshire, requires substantial cooling solutions for their cheese production facility. Historically, this cooling has been achieved through chiller packages operating in conjunction with chilled glycol loops. 

As the chillers approach the end of their operational lifespan, it has been decided that Carter Synergy will spearhead the design, specification, and installation for a phased replacement of the existing machinery, ensuring that production remains uninterrupted.

Case Studies: L Shape Wholesale Freezer

Case Studies: L Shape Wholesale Freezer

Carter Synergy has a number of key clients, one of which is a large food wholesaler and distributor based in Birmingham. A number of high profile and extensive projects have been undertaken in collaboration with the client in the last five years. Most recently one of the client’s critical freezer coldstores was determined to have reached the end of life and a solution had to be developed to replace this room, plant and all the associated electrical, construction and mechanical works to support this. 

The initial assessment of the project immediately highlighted that the existing plant was inefficient and posed a high level of financial risk due to the refrigerant in use. Originally designed as an R22 system the four large reciprocating compressor/receiver sets had previously undergone two retrofits, first to R422d and then more recently to R438a (MO99). The client in conjunction with our design department settled on a natural refrigerant solution based on CO2 and a further consideration required the system to include a heat exchanger which would redirect rejected heat from the system into the ambient warehouse area and act as comfort heating for the staff. 

Case Studies: Integrated Transcritical CO2 Solution

Case Studies: Integrated Transcritical CO2 Solution

Carter Synergy was approached by our esteemed client, The Co-operative Group (TCG), to adapt our integrated CO₂ solution for a trial across their estate. Collaborating closely with Green & Cool Refrigeration (G&C), we customised our already successful system specifically for the Hulme store. 

The key objectives for TCG included:

  • A system based on natural refrigerants
  • Reduction in energy consumption
  • No adverse effect on customer experience
  • Financially sustainable technology

Our system has successfully met, and will continue to meet, all of the above criteria.

Case Studies: Industrial Application of Transcritical CO2

Case Studies: Industrial Application of Transcritical CO2

The industrial application of transcritical CO2 technology has enabled us to showcase that this innovative solution is not only suitable for larger systems but also remarkably cost-effective.

The straightforward nature of the technology and its components allows us to harness many advantages observed in food retail for much larger applications. A prime example of this is the utilisation of copper pipework for installation.

As this technology is no longer regarded as “specialist” equipment, the maintenance costs are significantly lowered, making it a practical choice for industrial use.

Case Studies: ME&R Installation at Openwoodgate

Case Studies: ME&R Installation at Openwoodgate

Carter Synergy has recently completed a new store for the Central England Co-operative at their site at Openwoodgate, Belper. 

The project needed to be completed in a shorter timeframe than usual and this meant all works to the site had to be finished in a 3-week window. This new store included a number of new concepts and Carter Synergy was chosen to deliver all the main ME&R services for the site. 

Case Studies: New Build Installation for Total Produce

Case Studies: New Build Installation for Total Produce

Refrigeration Installation services, offering cold rooms, refrigeration plants, leak detection, alarm & monitoring systems, air conditioning, and ventilation solutions.

Total Produce boasts a turnover exceeding €4.25 billion, making it one of the world's largest and most accomplished suppliers of fresh produce. Operating in 39 countries and serving many more, their industry-leading vertically integrated supply chain spans the globe. This includes over 260 facilities such as farms, vessels, manufacturing plants, cold storage warehouses, and packhouses. 

The Liverpool site represents the merger of two existing facilities in Liverpool and Bolton, creating a modern distribution centre that caters to a diverse range of wholesale clients. These include independent retailers, wholesalers, catering suppliers, farm shops, supermarkets, and schools. Operating six days a week, they provide deliveries to Cheshire, Merseyside, The Wirral, North Wales, and Lancashire.

Case Studies: New Build & Extension to Existing Premises

Case Studies: New Build & Extension to Existing Premises

Installation of refrigeration systems, including cabinets, cold rooms, refrigeration plants, leak detection, alarm & monitoring systems, and ventilation solutions.

Wing Yip is widely regarded as the UK's premier supplier of Chinese and Oriental products, boasting stores and a national distribution network that caters to the majority of Chinese restaurants and takeaways across the country. As a well-established family business, two generations of the Wing Yip family are actively involved, supported by 40 years of experience, ensuring the sourcing of quality and innovative products.

The Group's head office is situated in Birmingham, complemented by warehousing and a national distribution centre, as well as superstores located in Birmingham, Manchester, Cricklewood, and Croydon.

Case Studies: Integrated CO2 Convenience Refrigeration Installation

Case Studies: Integrated CO2 Convenience Refrigeration Installation

The objective of this project was to introduce CO₂ refrigeration to the BP estate, ensuring optimal value and benefit regarding environmental impact.

As a key supplier, Carter Synergy designed and implemented a fully integrated refrigeration solution, focusing on the following essential components:

  • Provision of all refrigeration capacity
  • Introduction of a secondary temperature zone for air conditioning
  • Delivery of all building heating through heat recovery systems

The design was presented and received approval in late 2013, with the St Ives store selected for a trial. The installation was completed and became operational by July 2014.

Post-installation, a period of monitoring commenced, allowing for a direct comparison with a similarly formatted store in Cockfosters, and this has been ongoing to date. 

This document provides an overview of the initiative and outlines the findings from the monitoring process thus far.

Case Studies: The Prestigious Birmingham Wholesale Market

Case Studies: The Prestigious Birmingham Wholesale Market

The Birmingham Wholesale Market is the largest fully integrated market in the UK, featuring Horticultural products, Fish, Meat and Poultry, as well as Flowers. The original Birmingham Wholesale Market, located in the heart of Digbeth, officially closed on 5th May 2018 and reopened at its new site in Aston, Birmingham, on 8th May 2018.

Carter Synergy, a Birmingham-based company, is proud to have been awarded several Full Design & Build projects for numerous market traders. Our projects included the construction of mezzanine structures, offices, and toilets, alongside essential mechanical and electrical (M&E) works, ventilation systems, sprinkler systems, and fire alarm installations—all completed in accordance with building regulations and to the satisfaction of both the traders and Birmingham City Council. Additionally, we undertook comprehensive refrigeration installations, which included the construction of Coldroom structures and the associated plant.

We provided a wide and diverse range of services across all six units for George Perry Ltd, the oldest wholesale traders of fruit and vegetables in the UK.

Case Studies: High Specification Dental Education Centre

Case Studies: High Specification Dental Education Centre

A £1.5 million London Dental Education Centre (LonDEC) will become part of the King’s College London Dental Institute.

Dental professionals throughout the Capital will benefit from a cutting-edge London dental education centre designed to enhance training and elevate clinical standards.

The Centre features a dental skills room with 26 stations, including eight equipped with microscopes, advanced clinical simulation facilities, and a dedicated lecture hall accommodating up to 50 delegates, alongside breakout rooms. Additionally, LonDEC boasts a full immersion simulation suite for team training in infection control and dental emergency management.

Carter Synergy served as the Main Contractor, overseeing the integration of nominated specialists employed directly by the client.

About us

Carter Synergy is one of the UK’s leading providers of refrigeration design, service and maintenance, as well as mechanical & electrical contracting services.

We are proud to support some of the UK’s most prestigious organisations through our nationwide network of specialist engineers, designers, and project managers. We deliver essential solutions and critical reactive support to hospitals, mortuaries, distribution centres, supermarkets, and many other key sectors across the country. Our services and solutions have a wide reach and play a part in everyday life throughout the UK.

Our values guide everything we do, grounded in honesty, integrity, capability, and positive energy. We act with transparency, fairness, and respect, communicating clearly and taking responsibility for our commitments and any issues that arise. We strive for excellence by attracting and developing strong talent, continually improving, and learning from every experience to deliver the highest standards. With energy and determination, we foster collaboration, open communication, and idea sharing to support shared goals and long-term success.

Our Services Include:

Refrigeration

We provide a complete range of refrigeration services, from system design through to installation and ongoing maintenance, always striving to deliver excellence. With many years of industry experience, we have supported leading businesses across the UK in developing and implementing reliable refrigeration solutions for a wide variety of environments, from retail and petrol stations to hospitals, distribution centres, and government facilities. Our services include refrigeration system design, site surveys and audits, technical consultancy, system monitoring, energy efficiency optimisation, and environmental impact analysis, as well as evaporator and pipework solutions. We also deliver nationwide reactive servicing and preventative maintenance through the UK’s largest network of specialist refrigeration engineers, ensuring dependable support for critical infrastructure.

HVAC

We provide heating, ventilation, and comfort cooling solutions for building applications, delivering safety and comfort across our clients’ estates. Our teams support the full lifecycle of HVAC systems, including design, installation, servicing, and maintenance, from simple wet systems to complex commercial and industrial multi-floor installations. We also help clients improve energy efficiency through measures such as control system upgrades, BMS replacements, and system optimisation to reduce energy use. Our expertise covers a wide range of HVAC installations, including VAV, CAV and VRF systems, evaporative solutions, ducted, hybrid and direct air conditioning, chilled water and glycol loop systems, packaged chiller plants, and electrical and gas heating systems, as well as natural and sustainable solutions.

Mechanical & Electrical

We deliver efficient, safe, and sustainable mechanical and electrical solutions, including products, support, and maintenance across a wide range of environments. Our multidisciplinary engineers provide expert maintenance for mechanical, electrical, heating, and ventilation systems, offering clients a complete service package tailored to their needs. We are committed to ensuring the quality, safety, and sustainability of building infrastructure and critical systems. Our services include design, consultancy, installation, commissioning, refurbishment, removals, lighting systems, testing and certification, compliance, disaster recovery planning, and asset and dilapidation surveys. With strong project planning expertise and award-winning safety standards, we deliver reliable solutions for upgrades, refurbishments, and new installations, giving clients complete peace of mind.

Building Services

Through our national network of engineers, we deliver comprehensive services across the built environment, ensuring buildings and systems operate at peak performance at all times. We provide dedicated site engineers, remote support, and monitoring solutions, giving clients complete peace of mind. Our multidisciplinary teams specialise in the maintenance of mechanical, electrical, heating, and ventilation systems, supported by a central helpdesk that manages client portfolios across retail, commercial, and industrial sectors. Our services include building maintenance, HVAC servicing, gas systems (wet and dry), water storage maintenance, compliance testing for air and water, BMS monitoring and control, and energy efficiency testing. With end-to-end capability—from design and installation through to commissioning and aftercare—we deliver fully integrated solutions tailored to each environment.

Our Products Include:

  • Coldrooms
  • Refrigerated Cabinets
  • Refrigerant Detection
  • Refrigeration Plant
  • Refrigerated Trailer Hire

Carter Synergy is part of the Carter Thermal Industries Group, benefiting from over 80 years of experience delivering engineering excellence across the UK and internationally in the refrigeration, HVAC, and M&E sectors.

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